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based on 34222 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very nice and did a good job
Professional. Kind prompt and thorough
Lane was so great answering all my questions in detail and explaining how things work. Excellent experience. Thank you!
Your end-result is top notch. Your technicians are professional and competent.
Have used Zerorez for years. Incredibly clean carpets that are not doggy and dirty magnets 20 minutes after others clean with steam/water.
Technicians are clean, polite, respectful of your home, don't smell it cigarettes and are attentive to detail.
Price is great too.
Josh was our tecnition on 5/8. He was great for all the above reasons. I will ask for him again the next time we call.
Very easy to work with! Scheduling was fast! The technician was fast and friendly and did a superior job!
The tech was polite and did a great job of explaining everything and our options with some stains . He did an excellent job and the results was very nice. We are really glad we were referred to Zerorez.
Fast and friendly
Happy with the results
Helpful, walked through the area where we were getting cleaned and explained what they observed. Didn't try to be pushy with up selling. Simply explained what would be the recommended course of action based off what they discovered. Highly recommend
They called before they came, they were efficient and friendly. They did a good job and my carpets still smell clean!
Zero Rez made my aging carpet look brand new! Their technician was prompt, very professional, and did a fantastic job. I highly recommend them.
stains did not come out
quick, careful, product smells good/not like cleaning agent, friendlly
A
I like that Zerorez is quick, efficient, clean.
Evan did a wonderful job. We have been with Zero Rez for a number of years and they have always done a wonderful job. Our 25 year carpet has always looked like new.
Crew was very professional and did a great job cleaning my carpets.
Carson was very cordial, professional and efficient. He answered all my questions.
Easy to schedule and good results!
Parker did an amazing job on our carpets! So respectful, and such a hard worker! 10 out of 10!
Long term cleanliness, spot & stain removal. Order removal
My experience was great and the smell is gone! The technician was extremely professional and explained everything step for me. Would use them again!
Our service technician was on time, very clean cut & friendly. He set up guard rails so no corners would be damaged, pre-treated all carpeted areas and was fast and efficient. He asked us to look over his job and we had a nice conversation before he left. Excellent experience. Would highly recommend. ⭐️⭐️⭐️⭐️⭐️
Thorough and polite
Best clean I’ve had!
The service was excellent. The technician, Edwin was professional and cared to provide a service that we wanted and needed. I would recommend the company to my family and friends.
I was told when I made the appointment that the cleaning would cost $60 then a minimum difference charge of $39 to show up. The technician said with the order treatment there would be extra charges that would cover the $39 minimum difference charge. We were still charged $39 for the minimum difference. I should have asked to see the breakdown of the invoice before work started. We did accept the price before work started. Otherwise, they did a very good job and completed it very quickly. I might try someone else next time.
I loved my technician,she was great and accommodating,went above and beyond.
The carpet dried quick and looks great.
I will used the company again.