What our clients think of us!

I gave 7 because the sales staff was very kind, and the cleaning technician was also friendly. However, I am not completely satisfied with the cleaning; several stains are still visible on the carpet, and the job was not done in a way that shows the cleaning machine’s pass marks. I hired the odor treatment service, but the chemical smell is too strong and causes coughing.

They make the carpet look like new, and it dries so quickly. The carpet so soft afterwards. Parker did a great job and was so diligent, worked hard, and listened to our comments and needs.

Very well done

I was very clear about the square footage over the phone and when the guy came to clean he had to charge us $40 because our tiny basement was longer than 20 feet. We have a 1943 house and it is long but only 10 feet wide in some spots and 7 feet wide in others. The two bedrooms are quite small as well. 8x10.
When I exlained this over the phone, there was no issue because the rooms were so small. Then the guy charged us extra.

Thank you Camron for your kind and hard work and it feels so good to see the carpet clean.

We’ve always had good results from Zerorez.

The technician was on time and did a professional job. Some of the carpet was a bit older and even that cleaned well. We had some pet stains from before we moved in and they were dealt with as well. Good service.

Our technician was terrific and knowledgeable and did a fanatic job!!!

Communication from when she would arrive. To answering questions was excellent

Price, convenience, results

Carpets where still dirty

I love that no chemicals are used! Very clean!

Professional and good quality

Repeat customer, my tech was very courteous and prompt

Looks great and feels grreat. Pet friendly

Cameron cleaned my carpets and did a terrific job. Came on time and was very professional and personable. Highly recommend.

Every thing was explained well. The technician took time to do a thorough job and take care of my carpets and answer my questions

Parker did a great job

Carpet looks great

Your product, service and most of all your technicians.

The technician was friendly and efficient.

Customer service is fantastic and the technician’s are great to work with

I didn’t love that I was asked to confirm my appointment through text, and then I got a phone call, asking for me to call you back to also verify my appointment. A lot of people don’t have time to call back, and the text verification is much faster, so if you need to re-verify the day before, please send another text.

The technician was very detailed, answered all of our questions, and the carpets look great!

Great communication, technician Ben was professional and did excellent work. I am very pleased with the work that he did.

Stay cleaner longer

Everything

I have had zerorez come one or two times in the past and was happy with that visit - had multiple rooms, stairs, etc. done. This time, I scheduled with a specific room and stain that I wanted cleaned, and he did a great job explaining my options for the stain and possible outcomes. I knew that it was most likely not coming out with extraction, but it was worth a shot. What I wasn’t expecting was it to make the stain far worse and spread out across way more real estate than before. I feel disappointed that my carpet in that area actually looks worse the pre-cleaning.

The Tech did a thorough and quick work on getting the carpet areas clean, and was very friendly

The whole staff was very helpful and professional, from start to finish.

All my questions were answered upfront, I was given a quote, and then scheduled.

Carson was our Cleaning Tech and he was professional, polite and very effecient. I Will recommend Zerorez to everyone.