Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33908 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 5, 2026 — Rated 10 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

Fast, clean

Report a concern   March 5, 2026 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Reasonably priced. Nice technician who really worked on our trouble spots.

Report a concern   March 5, 2026 — Rated 0 out of 10 by T.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The carpet doesn’t look like you did anything. Still looks as bad as before you cleaned it. Took him 40 minutes to do what you charged 4 rooms. Didn’t pretreat tracked areas before. If he knew all of the reasons he gave me after, for how the carpet type, the wear areas and the equipment couldn’t clean the carpet properly, he should not accepted the job and told me in advance. He told me he was offended that I thought it was a bad job and then sarcastically said the customer was always right. I don’t have time to continue this. I have rented my own machine and cleaning it myself. Told the friend who referred me to stop recommending you. And I am done with this situation.please don’t continue contacting me anymore.

Report a concern   March 4, 2026 — Rated 10 out of 10 by T.J. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and didn’t push any extra services on us

Report a concern   March 4, 2026 — Rated 10 out of 10 by Karen Andersen Zerorez Salt Lake City
What do you like about our products and services?

Before Zerorez arrived at our business, I looked at the lobby and thought how sad it was that such once pretty carpet had lost its definition. We had Zerorez clean these a couple of years ago. The technician did a fairly good job. We had some very difficult areas and while he did work to get them clean, some of the tough stains were lighter but did not come completely clean. This time, however, our technician was LuAnn H. I will ask for her EVERY TIME! My carpeted areas are now spotless! The definition in the pattern of the carpet is now back. The carpet truly looks like it did when it was NEW! I was both shocked and overwhelmed at the transformation. Luann, THANK YOU for such an awesome job. Zerorez, thank you for hiring LuAnn. She is for sure a keeper!

Report a concern   March 4, 2026 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Easy to schedule. Quality work. Competent technicians. Good price

Report a concern   March 4, 2026 — Rated 10 out of 10 by P.D. Zerorez Salt Lake City
What do you like about our products and services?

On time did a great job

Report a concern   March 4, 2026 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

Carpets seemed nice and clean, and the technicians who did the work were very nice and friendly.

Report a concern   March 4, 2026 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

friendly and knowledgeable technicians

Report a concern   March 3, 2026 — Rated 10 out of 10 by K.F. Zerorez Salt Lake City
What do you like about our products and services?

service was wonderful. completed in time I was told. cleaning was exceptional, especially in the "dirty spots" i really needed clean. Technician was very friendly and helpful.

Report a concern   March 3, 2026 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

They seem very thourough and are all very kind

Report a concern   March 3, 2026 — Rated 10 out of 10 by Katherine Kenney Zerorez Salt Lake City
What do you like about our products and services?

The first round something must have been up with the equipment, but Zerorez immediately corrected the situation and someone came to redo the streaky areas and I couldn’t be happier with how clean my carpets look!

Report a concern   March 3, 2026 — Rated 10 out of 10 by P.L. Zerorez Salt Lake City
What do you like about our products and services?

it was quick, clean and a reasonable price

Report a concern   March 2, 2026 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

I like the thorough walk through and honesty when pricing the job. I also love the method of cleaning. It is cleans well AND dries super fast.

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

my Technion told me everything he was doing and kept me informed

Report a concern   March 2, 2026 — Rated 10 out of 10 by S.K. Zerorez Salt Lake City
What do you like about our products and services?

I like that there’s no chemicals. Cleaner was very friendly and informative

Report a concern   March 2, 2026 — Rated 10 out of 10 by Stephanie Goff Zerorez Salt Lake City
What do you like about our products and services?

The guy was great and he explained a lot of things to me. I would definitely recommend Zerorez to anyone.

Report a concern   March 2, 2026 — Rated 10 out of 10 by D.V. Zerorez Salt Lake City
What do you like about our products and services?

They are always on time and do very good job cleaning the area.

Report a concern   March 1, 2026 — Rated 10 out of 10 by B.R. Zerorez Salt Lake City
What do you like about our products and services?

Luann was amazing to work with!

Report a concern   March 1, 2026 — Rated 10 out of 10 by L.J. Zerorez Salt Lake City
What do you like about our products and services?

First time with Zerorez and was pleased with the service! I appreciated the 3 room special. The rep Patty was great! Friendly, knowledgeable and quick! I live in a 4th floor condo and she hoisted all of the heavy equipment without complaint.
My carpet looks fabulous!

Report a concern   February 28, 2026 — Rated 10 out of 10 by John Bess Zerorez Salt Lake City
What do you like about our products and services?

always great service, We have Carson twice now, he is friendly and does a great job

Report a concern   February 28, 2026 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

I’ve been using zeros for over 20 years and love what you do

Report a concern   February 28, 2026 — Rated 10 out of 10 by Heather Labrum Zerorez Salt Lake City
What do you like about our products and services?

Greatest Company to work with! Easy online scheduling, the technicians take care in saving the corners of your wall by placing corner savers, love the carpet cleaning products they use, and the protectant for my area rugs.

Report a concern   February 28, 2026 — Rated 10 out of 10 by A.O. Zerorez Salt Lake City
What do you like about our products and services?

They were punctual and got everything done in half the time I was originally quoted. They also cleaned an extra room for me at no extra charge

Report a concern   February 28, 2026 — Rated 8 out of 10 by F.M. Zerorez Salt Lake City
What could we do to improve?

You should allow the workers to move some furniture.

Report a concern   February 27, 2026 — Rated 10 out of 10 by John Meadors Zerorez Salt Lake City
What do you like about our products and services?

The carpets were perfectly and amazingly clean.

Report a concern   February 27, 2026 — Rated 10 out of 10 by V.R. Zerorez Salt Lake City
What do you like about our products and services?

Two rugs that I thought were stained beyond salvage came clean!!!

Report a concern   February 27, 2026 — Rated 8 out of 10 by A.P. Zerorez Salt Lake City
What could we do to improve?

The last agent left a resdue on part the hardwood floors. Have not been able to remove the resdue from the floor

Report a concern   February 27, 2026 — Rated 10 out of 10 by E.S. Zerorez Salt Lake City
What do you like about our products and services?

Quick and thorough

Report a concern   February 27, 2026 — Rated 10 out of 10 by Anna Angus Zerorez Salt Lake City
What do you like about our products and services?

Very clean and quick service!


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