Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34634 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 23, 2026 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Communication and the service

Report a concern   July 23, 2026 — Rated 10 out of 10 by A.J. Zerorez Salt Lake City
What do you like about our products and services?

It was great. He was very thorough and very nice and polite. Did a very good job and I will call you again in a year.

Report a concern   July 23, 2026 — Rated 9 out of 10 by J.Y. Zerorez Salt Lake City
What do you like about our products and services?

Two-man team was speedy and through, they were friendly and professional.

Report a concern   July 23, 2026 — Rated 10 out of 10 by calli sol Zerorez Salt Lake City
What do you like about our products and services?

Lane was awesome, super kind, through, and efficient. I appreciate how quickly the carpets
Dried.

Report a concern   July 23, 2026 — Rated 9 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

Quick and clean carpets

Report a concern   July 23, 2026 — Rated 10 out of 10 by Barb Fox Zerorez Salt Lake City
What do you like about our products and services?

The technician was awesome! He clarity had been having a rough day or so, but he bucked it up and he did it everything I’m asking him to do and more! He’s the reason that I would recommend your company

Report a concern   July 22, 2026 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

The young man we had was very personable and explained the cleaning process to us.

Report a concern   July 22, 2026 — Rated 8 out of 10 by S.C. Zerorez Salt Lake City
What could we do to improve?

Cost for vent cleaning

Report a concern   July 22, 2026 — Rated 9 out of 10 by W.F. Zerorez Salt Lake City
What do you like about our products and services?

I like the fact that no harsh chemicals were used.

Report a concern   July 22, 2026 — Rated 10 out of 10 by Dayna Andus Zerorez Salt Lake City
What do you like about our products and services?

Friendly staff and so easy to make an appointment . They do a great job !

Report a concern   July 22, 2026 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

Knowledgeable friendly service

Report a concern   July 22, 2026 — Rated 10 out of 10 by V.G. Zerorez Salt Lake City
What do you like about our products and services?

Arrived on time. Very efficient and fast service. Carpet was well cleaned.

Report a concern   July 22, 2026 — Rated 10 out of 10 by D.D. Zerorez Salt Lake City
What do you like about our products and services?

The employee was friendly & explained the process well. He was respectful of my home & doorways & walls. I also love that my carpets are clean & they dried in a short amount of time.

Report a concern   July 22, 2026 — Rated 0 out of 10 by K.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Did a lousy job if cleaning my bedroom carpet.
Paid $100 for a 15 minute job.
I want my $100 refund. You have refused to issue my request for a refund

Report a concern   July 22, 2026 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

always such a good job of cleaning my carpets. the cleaners are friendly and professional

Report a concern   July 22, 2026 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

I like that it doesn't leave residue behind in the carpet. Professional service.

Report a concern   July 22, 2026 — Rated 0 out of 10 by K.K. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

after the carpet dried I can see many dirt spots, and traffic areas still dirty. If only using water I think it needs more going over to pick up dirt. even my friend commented "not a good job, you should have used shampoo!"

Report a concern   July 21, 2026 — Rated 10 out of 10 by Kenadee Meacham Zerorez Salt Lake City
What do you like about our products and services?

The lack of chemicals. The technicians are always super nice too.

Report a concern   July 21, 2026 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look and feel great and our technician did a great job.

Report a concern   July 21, 2026 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

It was easy to schedule and the worker was friendly and prompt. He did a very good job.

Report a concern   July 21, 2026 — Rated 10 out of 10 by K.O. Zerorez Salt Lake City
What do you like about our products and services?

Great job. Matthew was very helpful and thorough

Report a concern   July 21, 2026 — Rated 10 out of 10 by Jessica Winn Zerorez Salt Lake City
What do you like about our products and services?

I called at the last minute for a danee day cleaning. I just bought a new home that the carpets were terrible and was having brand new furniture delivered the next day!
They showed up and did a grest job! Highly recommend!

Report a concern   July 21, 2026 — Rated 3 out of 10 by B.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We had our carpets cleaned on the 7th of August. We thought he was awfully quick to get it all done but it looked alright. Well, 2 weeks later and the spots are returning on the carpets. Is this typical? We are becoming very disappointed as each day it gets more noticable. Please reply. Thanks

Report a concern   July 21, 2026 — Rated 10 out of 10 by Jennifer Moulton Zerorez Salt Lake City
What do you like about our products and services?

They are efficient and are able to get tough stains out and make your carpet look brand new again!

Report a concern   July 21, 2026 — Rated 10 out of 10 by T.K.P. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service, easy online signup.

Report a concern   July 20, 2026 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

The recent job performance was great. The technician really took care to do the job well. He especially worked hard on my walkways.

Report a concern   July 20, 2026 — Rated 0 out of 10 by B.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

11K was a crazy quote. I know the carpet was bad and it is being replaced in a few months but 11K was nuts. To replace all of it it is costing $35k for reference.

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

Good price

Report a concern   July 19, 2026 — Rated 10 out of 10 by Leah Ostlund Zerorez Salt Lake City
What do you like about our products and services?

I had a great experience! Patty was so cool! She was very professional and friendly! The carpet I have is easily over 30 years old and needs to be replaced. Patty made it look new.

I totally recommend them and Patty!

--Leah

Report a concern   July 19, 2026 — Rated 10 out of 10 by Kim Thornblad Zerorez Salt Lake City
What do you like about our products and services?

Technicians were extremely friendly and professional.


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