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based on 33908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reasonably priced. Nice technician who really worked on our trouble spots.
The carpet doesn’t look like you did anything. Still looks as bad as before you cleaned it. Took him 40 minutes to do what you charged 4 rooms. Didn’t pretreat tracked areas before. If he knew all of the reasons he gave me after, for how the carpet type, the wear areas and the equipment couldn’t clean the carpet properly, he should not accepted the job and told me in advance. He told me he was offended that I thought it was a bad job and then sarcastically said the customer was always right. I don’t have time to continue this. I have rented my own machine and cleaning it myself. Told the friend who referred me to stop recommending you. And I am done with this situation.please don’t continue contacting me anymore.
Friendly and didn’t push any extra services on us
Before Zerorez arrived at our business, I looked at the lobby and thought how sad it was that such once pretty carpet had lost its definition. We had Zerorez clean these a couple of years ago. The technician did a fairly good job. We had some very difficult areas and while he did work to get them clean, some of the tough stains were lighter but did not come completely clean. This time, however, our technician was LuAnn H. I will ask for her EVERY TIME! My carpeted areas are now spotless! The definition in the pattern of the carpet is now back. The carpet truly looks like it did when it was NEW! I was both shocked and overwhelmed at the transformation. Luann, THANK YOU for such an awesome job. Zerorez, thank you for hiring LuAnn. She is for sure a keeper!
Easy to schedule. Quality work. Competent technicians. Good price
On time did a great job
Carpets seemed nice and clean, and the technicians who did the work were very nice and friendly.
friendly and knowledgeable technicians
service was wonderful. completed in time I was told. cleaning was exceptional, especially in the "dirty spots" i really needed clean. Technician was very friendly and helpful.
They seem very thourough and are all very kind
The first round something must have been up with the equipment, but Zerorez immediately corrected the situation and someone came to redo the streaky areas and I couldn’t be happier with how clean my carpets look!
it was quick, clean and a reasonable price
I like the thorough walk through and honesty when pricing the job. I also love the method of cleaning. It is cleans well AND dries super fast.
my Technion told me everything he was doing and kept me informed
I like that there’s no chemicals. Cleaner was very friendly and informative
The guy was great and he explained a lot of things to me. I would definitely recommend Zerorez to anyone.
They are always on time and do very good job cleaning the area.
Luann was amazing to work with!
First time with Zerorez and was pleased with the service! I appreciated the 3 room special. The rep Patty was great! Friendly, knowledgeable and quick! I live in a 4th floor condo and she hoisted all of the heavy equipment without complaint.
My carpet looks fabulous!
always great service, We have Carson twice now, he is friendly and does a great job
I’ve been using zeros for over 20 years and love what you do
Greatest Company to work with! Easy online scheduling, the technicians take care in saving the corners of your wall by placing corner savers, love the carpet cleaning products they use, and the protectant for my area rugs.
They were punctual and got everything done in half the time I was originally quoted. They also cleaned an extra room for me at no extra charge
You should allow the workers to move some furniture.
The carpets were perfectly and amazingly clean.
Two rugs that I thought were stained beyond salvage came clean!!!
The last agent left a resdue on part the hardwood floors. Have not been able to remove the resdue from the floor
Quick and thorough
Very clean and quick service!

Fast, clean