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based on 33412 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality work. We have used Zerorez several times and they have never disappointed us. The technician was friendly and did a great job.
Technician arrived on time and was very thorough with cleaning the carpets. He went over the more heavily soiled areas multiple times. They look much better than before he started.
The cleaning is okay but way over priced for what you get. I had 10x12 area rug and 3 6 foot long runners and it was $360
Great Service. I had some spots come up after the carpet dried and you came back to treat them at no cost which I really appreciated.
Phillip did a fantastic job cleaning our carpeting- I think the best tech we have had! He was professional, helpful in answering questions and the carpeting seemed cleaner than ever! We were very pleased with the cleaning. Thank you.
We love that the carpets get really clean, and they dry right away. The service technician was super friendly, on time and went right to work. Great experience!
Great fresh clean w kind workers!
Our technician (sorry - can't remember his name) was very polite, informative and professional. Our carpets look and smell great! (I forgot to give him our food bank items . . . )
Jackson was great
Patty was on time, efficient and very thorough.
They were good about coming back to work on the one area that needed more work
Spend more time cleaning high traffic areas such as doorways, in front of seating areas. Not leave carpet so wet that it doesn’t dry in 24 hours.
The technicians were knowledgeable.
I have been using you for several years!! my carpets look brand new after you clean them! The man that came out this last time did the best job I’ve ever had done and have requested him to always come from now on! I have very light carpet and all spots were removed. My stairs were exceptional! there have been times in the past where the carpet was left too wet, but this last time they were dry in a very short time! my appointments have always been right on time and appreciate the several reminders of my appointment coming up. Zerorez leaves zero opportunity for any other company to be used in my home!!
The technician spent more time telling me how he could get high traffic areas clean than he did trying to clean them. He could have spent more time and made greater effort.
My carpet cleaning experience was excellent. My technician, Carson, was communicative throughout the process. Scheduling was simple and I got just the right amount of reminders. We had some puppy pee treated and it eliminated all odors. I highly recommend ZeroRez.
I like how there is a contact call letting me know they are on their way.
Great communication from start to finish...emails from scheduling & then phone call from the cleaner. They arrived on time, explained everything, got the work done, & left everything in great condition. We will definitely hire Zerorez again for our future carpet cleaning needs!
Jeremy was tge best of the best i’ve had from zerorex!! I would give him a 13 rating if i could!!!
Technician was accommodating and competent.
I like that your crew are so knowledgeable on the products you provide. I feel that they never high pressure me but suggest the alternative to a problem .. The job is well don. As well as it helpful to know that you take pride in my home each time you've come.. Great work
Friendly,efficient technicians. Always prompt and do a great job.
You communicated great, the prices were great and it was very fast. My carpets came out awesome!
Technician was excellent. Provided excellent information and di a very thorough job.
Tile grout near baseboards needs more attention
Lower the costs for spray protection
The service updates were very helpful. I'm glad you don't use detergent. Parker did a great job!
great guys, the staff is well trained and the job is good every time.
Easy and quick. Dries fast. Smells good. Good people working for you. Good price an good quality

I liked the way he gave me information about how things work and what I should expect.