Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33909 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 28, 2026 — Rated 1 out of 10 by C.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I got two quotes. One cheaper than the other. And then I was charged the higher price.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Statton Stoker Zerorez Salt Lake City
What do you like about our products and services?

Edwin was awesome-I’d recommend to anyone!

Report a concern   January 28, 2026 — Rated 10 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

I love the availability of scheduling the appointment! I really appreciated that the technician kept me updated as to when he was able to arrive. I just feel so much better knowing that I have clean carpets.

Report a concern   January 28, 2026 — Rated 10 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

Stains come out, carpet not saturated

Report a concern   January 28, 2026 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Quality work by employee.

Report a concern   January 27, 2026 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

Noah was very helpful and did a great job

Report a concern   January 27, 2026 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look much cleaner than with other cleaning companies we've tried

Quick appointment availability and easy scheduling

No unpleasant smells left in carpet

Willingness to return and re-clean sections that needed it

Pleasant employees

Report a concern   January 27, 2026 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

From the first moment that I met Ben Graham, I was so impressed with not only his expertise, but also helped me to see how much it would be to do my entire home in the future!
I was very impressed with him!
But I was extremely impressed with what he did with my carpet!
Thank you so much!
I’m looking forward to working with you in the future!
Name removed

Report a concern   January 27, 2026 — Rated 5 out of 10 by H.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

They arrived 3 hours prior to our scheduled appointment, without notice.

Report a concern   January 26, 2026 — Rated 10 out of 10 by Lisa McDermott Zerorez Salt Lake City
What do you like about our products and services?

I love less water, chemicals, and carpet damage. Carson was so friendly, efficient and went the extra mile to make sure I was happy with his work!

Report a concern   January 25, 2026 — Rated 10 out of 10 by C.V. Zerorez Salt Lake City
What do you like about our products and services?

Great fast service, technician was so good. Did a great job. Very well priced carpet cleaning services.

Report a concern   January 25, 2026 — Rated 5 out of 10 by L.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I don’t think my carpet is much cleaner than before. But nice workers you have and I guess my carpet is cleaner then they were.

Report a concern   January 25, 2026 — Rated 10 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

my carpet is 10 years old. After my cleaning, it looks new again ! But must admit I was disappointed that you no longer will clean my sifa

Report a concern   January 25, 2026 — Rated 9 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

I was told that it was 64.00 for each special service I had cat throw up stains. And I had 4 of those spots. I was charged 430.00 dollars it should have only been 64x4= 256.00. I asked about the special zero rez had going on he said that it was 119.00 for three rooms, I had only 2 rooms. So even if you added the 119 plus 256 that comes to 375. I was cheated and taken advantage of. I won't give a recommendation for your company to anyone. Ethan did a great job of getting out the stains. But I want a refund on the money you guys over charged me.

Report a concern   January 25, 2026 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

Maya was great. The carpet looks fantastic.

Report a concern   January 25, 2026 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Couch, chair and carpet feel great after the cleaning.

Report a concern   January 25, 2026 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

Landon was professional and so helpful in cleaning my rugs and sofa!

Report a concern   January 25, 2026 — Rated 10 out of 10 by Stephen Fey Zerorez Salt Lake City
What do you like about our products and services?

How clean my carpet is after your visit!!

Report a concern   January 24, 2026 — Rated 0 out of 10 by M.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The workers did a good job, but over $800 is way too expensive. I should have realized when I signed it. I won’t use Your service again. Very disappointed for the fact that protective was the biggest expense.

Report a concern   January 24, 2026 — Rated 10 out of 10 by Susette Gourley Zerorez Salt Lake City
What do you like about our products and services?

My carpets look amazing after cleaned by Zerorez

Report a concern   January 23, 2026 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

The service was amazing.

Report a concern   January 23, 2026 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

Super fast and organized!

Report a concern   January 23, 2026 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

I called Zerorez to do some more work on my stairs since large brown areas were showing on a beige carpet cleaned a couple of days earlier. The young man that came back said it was wicking and that after a deep cleaning, dirt from deep in the carpet came to the surface as the carpet dried. He sprayed some product on the stairs that lightly wet them and went over them with a clean cloth and it took up the stains and it looks great. Sorry I didn't get the technicians name, but he was quick and did a great job explaining what had happened.

Report a concern   January 23, 2026 — Rated 10 out of 10 by E.M. Zerorez Salt Lake City
What do you like about our products and services?

Respectful employees that pay attention to details! On time!

Report a concern   January 22, 2026 — Rated 10 out of 10 by K.L. Zerorez Salt Lake City
What do you like about our products and services?

The guys were very professional and did the best job

Report a concern   January 22, 2026 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

The guy who cleaned was great - best our carpet has ever looked!

Report a concern   January 22, 2026 — Rated 10 out of 10 by D.J.T. Zerorez Salt Lake City
What do you like about our products and services?

Zach was very knowledgeable about the product he used, and was very professional!

Report a concern   January 22, 2026 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Called to see if they could come earlier than scheduled appoint. Technician pleasant, very considerate of my floors putting on shoe covers so no additional dirt tracked into home. Very fast and willing to spend more time on a high-traffic area.

Report a concern   January 22, 2026 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

I like that you have a good product and service and good technicians like Maddie who cleaned our stairs on Jan 20, 2026. Zerorez stands behind their product and service and if there is a problem, they will return to make it right. It's 10 stars for Maddie and Zerorex.

Report a concern   January 22, 2026 — Rated 9 out of 10 by D.I. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez was quick and did a good job on my really dirty carpets


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