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based on 34634 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brendyn Sullivan The tech who cleaned our carpet was excellent in what he does and also excellent customer service. He is a real asset to your team. I would highly recommend him personally to friends and family. The products used worked well on our carpet. Scheduling was also good to work with.
It was very quick and efficient
Always professional.
Jack was great. He was knowledgeable and helpful on making decisions for our cleaning needs. . The carpets look great.
Always prompt with good communication, cleaners are careful and thorough.
Everything was great. The technician was super. Very professional and courteous.Scheduling was super easy. Look forward to using you again.
Fast, communicative, & professional.
Carpet looks cleaned and refreshed!
Great service, friendly staff who explained everything he would be doing, carpets look great!
They were great at their communication and explanation of services and did what they committed to do.
Great customer service
Friendly and helpful
Prompt arrival, of technician. Efficient, helpful and pleasant personal. Thorough cleaning.
Your technician was great.
Professional, courteous, respectful
Liked the approach of no residue. Hopefully the carpets will not "resoil" as quickly now.
The technician was pleasant and efficient. He was knowledgeable and communicated well.
My Carpet looks beautiful and so clean. Maddie worked very hard!
We had a great experience with Zerorez in the past, so when we needed our carpets cleaned again, I called Zerorez. Brendan, the service tech, arrived on time and was professional and friendly. Brendan explained the cleaning process and we appreciated his attention to detail. After the cleaning, our carpets looked noticeably cleaner and fresher. We are completely satisfied with the service and will definitely use Zerorez again.
Steven was very knowledgeable about the deep cleaning that needed to be made in one of our rooms. He was very efficient and very . He did a good job.
Josh did a great job. Would definitely Have him come back.
The carpet cleaner was great!! Very friendly and easy to work with.
professional and on time
Although the price was higher than I was expecting, the service by Steven was great!
The carpet is very clean, looks great and dries quickly.
On time and was comfortable about price and what to expect because of the carpet age. Very satisfied 😌
Prompt service and thorough job of cleaning my carpet. It looks new again!! Thank you Stephen.
I expected better results in the heavy traffic areas. It is as if they were hardly cleaned at all. Maybe my expectations were too high. All 6 rooms and stairs were done in about an hours time. Maybe if a little more time was spent on the traffic areas it may have helped. If your experience would indicate that you cannot clean it then tell me and set expectations.
Quick and quality service. Process dries quickly
A friendly staff.