Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33417 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 12, 2025 — Rated 10 out of 10 by L.I. Zerorez Salt Lake City
What do you like about our products and services?

Fast and efficient.

Report a concern   October 12, 2025 — Rated 9 out of 10 by G.R. Zerorez Salt Lake City
What do you like about our products and services?

John and Tom were friendly and professional. They got the job done fairly quickly and well. They offered an additional service, carpet protector, for both carpet and my upholstery. I like that Zerorez does not use harsh chemicals or soaps. I also like the open availability compared to other businesses.

Report a concern   October 12, 2025 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

Cleaner Mattie was very nice and caring of my home/carpets.

Report a concern   October 12, 2025 — Rated 9 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

The steam

Report a concern   October 12, 2025 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

Fast, efficient product and friendly employees. Would highly recommend and use again in the future.

Report a concern   October 11, 2025 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look great after you clean them. I appreciate the extra care you give the corners of our walls. Phillip did a great job for us this week!

Report a concern   October 10, 2025 — Rated 10 out of 10 by Regina Fox Zerorez Salt Lake City
What do you like about our products and services?

No overpowering cleaning solution smell and dries quickly! I loved that my carpet pads were not soaked and it dried to a nice and soft carpet without any residue.
Technician was very professional and courteous!

Report a concern   October 10, 2025 — Rated 9 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

Quick dry time and not needing to move all the furniture

Report a concern   October 10, 2025 — Rated 10 out of 10 by M.J. Zerorez Salt Lake City
What do you like about our products and services?

The carpets dried more quickly than expected. Jake was very cordial and professional. He left everything clean and tidy. I appreciated the call to let me know when he would be arriving.

Report a concern   October 10, 2025 — Rated 8 out of 10 by L.P. Zerorez Salt Lake City
What could we do to improve?

All was good

Report a concern   October 10, 2025 — Rated 10 out of 10 by B.A. Zerorez Salt Lake City
What do you like about our products and services?

The service was great and my carpets look like new.

Report a concern   October 9, 2025 — Rated 10 out of 10 by D.G. Zerorez Salt Lake City
What do you like about our products and services?

I like that your company does not use chemicals. Carpets just smell clean after they are cleaned and dried.

Report a concern   October 9, 2025 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Carson was great! We really liked him and found him knowledgeable and efficient. We would be happy to refer the company based off our experience with Carson.

Report a concern   October 9, 2025 — Rated 10 out of 10 by Roger Hoffman Zerorez Salt Lake City
What do you like about our products and services?

Ben was an exceptional technican. He worked hard to make our carpet look like new. We have used Zerorez for years because we love the process used and the clean, safe finished result. We always recommend Zerorez and we have already recommended Ben!

Report a concern   October 9, 2025 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Your service . I love the guy you had come out and clean our carpets. He was ver knowledgeable and did a good job

Report a concern   October 9, 2025 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

great service!

Report a concern   October 9, 2025 — Rated 10 out of 10 by Mike Browning Zerorez Salt Lake City
What do you like about our products and services?

Zerorez did a fantastic job. We had our carpets stretched the day before and decided to get them professionally cleaned. We were able to schedule for the next morning and Camron Oaks called us when he was coming, actually about ten minutes early (I love earlier). He showed up, was very professional and friendly. Went right to work. Make our carpets look great and was cleaned up and out in just under an hour - doing 3 rooms a hallway and stairs. So grateful they were able to do it. Camron is an incredible employee.

Report a concern   October 9, 2025 — Rated 10 out of 10 by M.W. Zerorez Salt Lake City
What do you like about our products and services?

Our technician did an excellent job. Our area rug and carpet look as good as new. He was also very courteous and pleasant.

Report a concern   October 9, 2025 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

The gentleman who did our job was really a nice guy.

Report a concern   October 9, 2025 — Rated 10 out of 10 by E.H. Zerorez Salt Lake City
What do you like about our products and services?

My technician scanned my job, told me the bad news that I already expected, and then did a stellar job of restoring the carpet in a home i just purchased. I have used Zerorez Draper in my previous home, and will call them when needed for my new home.

Report a concern   October 8, 2025 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Great service!

Report a concern   October 8, 2025 — Rated 5 out of 10 by R.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The technician left a bunch of corner protectors (mostly orange, one or two blue) in my driveway. I called Zerorez to get them removed, but they are still there, except my son moved them to the front garden a couple of feet away. But my carpet looks much better. Just a tiny red spot remains right by the front door from a strawberry brought in from the garden. The technician was friendly and did a good job.

Report a concern   October 8, 2025 — Rated 10 out of 10 by G.J. Zerorez Salt Lake City
What do you like about our products and services?

Parker did a great job with cleaning our carpet. It looks so much better than it did. The carpet dried quickly, too.

Report a concern   October 8, 2025 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

Your two technicians did a great job. 5 star service, they did everything I asked them to do.

Report a concern   October 8, 2025 — Rated 10 out of 10 by K.F. Zerorez Salt Lake City
What do you like about our products and services?

You always do a great job! And your workers are professional and nice.

Report a concern   October 8, 2025 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Quick

Report a concern   October 8, 2025 — Rated 10 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

Jack did a great job! So much better than the last guy that came from Zerorez...cleaner and no carpet buckles after this time! Efficient and quick...Jack is awesome!

Report a concern   October 7, 2025 — Rated 9 out of 10 by Jerard Dinkelman Zerorez Salt Lake City
What do you like about our products and services?

Very good work. Very helpful

Report a concern   October 7, 2025 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Maddie did a fantastic job in cleaning some very difficult areas! The carpets look so much better and we'll definitely use ZeroRez again.

Report a concern   October 7, 2025 — Rated 5 out of 10 by K.G. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The service was fine. I did upgrade and pay I think $60 for the deodorizer / pet treatment and while I thought it worked after a few hours the smell was actually worse. The technician did say sometimes this could happen. I guess in general I expected that service to work but actually made things worse.


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