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based on 34225 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Matty was very knowledgeable and informed us of what she would be doin. She was cute and efficient and performed the job in a timely manner.
Very prompt, called me when they were headed to a rental property. Was quick and professional. Carpets look great even though they are a little older. Thank you
They were quick and efficient. The carpets look brand new.
Ethan was very professional and did a wonderful job on our tile/grout cleaning and carpet cleaning.
Thank you
Quick, professional, and efficient. No crazy gimmicks, just a good job at getting our carpets cleaned.
i like the reservice option
He explained what he was going to do and did it. He was courteous and explained why some spots may not be able to come out of the carpet because of it's age. It looked good when he left.
Efficient reps
Expertise in not odors and thoroughness
Maddie, the technician was superb, very friendly and eager to please with her work
I like not having soaps used to clean the carpet. The service was very good and professional
You guys were generous with your quote & got the job done so fast! The technician that cleaned our house was very polite and professional. Easy to work with all around. Thank you!
Maddie is fantastic. She did an amazing job. Carpet looks nee
The representative was very thorough. Thank you.
Timely and good communication
The best carpet cleaning, and the service is the best too!
Fast, clean
Reasonably priced. Nice technician who really worked on our trouble spots.
The carpet doesn’t look like you did anything. Still looks as bad as before you cleaned it. Took him 40 minutes to do what you charged 4 rooms. Didn’t pretreat tracked areas before. If he knew all of the reasons he gave me after, for how the carpet type, the wear areas and the equipment couldn’t clean the carpet properly, he should not accepted the job and told me in advance. He told me he was offended that I thought it was a bad job and then sarcastically said the customer was always right. I don’t have time to continue this. I have rented my own machine and cleaning it myself. Told the friend who referred me to stop recommending you. And I am done with this situation.please don’t continue contacting me anymore.
Friendly and didn’t push any extra services on us
Before Zerorez arrived at our business, I looked at the lobby and thought how sad it was that such once pretty carpet had lost its definition. We had Zerorez clean these a couple of years ago. The technician did a fairly good job. We had some very difficult areas and while he did work to get them clean, some of the tough stains were lighter but did not come completely clean. This time, however, our technician was LuAnn H. I will ask for her EVERY TIME! My carpeted areas are now spotless! The definition in the pattern of the carpet is now back. The carpet truly looks like it did when it was NEW! I was both shocked and overwhelmed at the transformation. Luann, THANK YOU for such an awesome job. Zerorez, thank you for hiring LuAnn. She is for sure a keeper!
Easy to schedule. Quality work. Competent technicians. Good price
On time did a great job
Carpets seemed nice and clean, and the technicians who did the work were very nice and friendly.
friendly and knowledgeable technicians
service was wonderful. completed in time I was told. cleaning was exceptional, especially in the "dirty spots" i really needed clean. Technician was very friendly and helpful.
They seem very thourough and are all very kind
The first round something must have been up with the equipment, but Zerorez immediately corrected the situation and someone came to redo the streaky areas and I couldn’t be happier with how clean my carpets look!
it was quick, clean and a reasonable price

You were fast to fit me in.