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based on 34634 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Happy with the results
Helpful, walked through the area where we were getting cleaned and explained what they observed. Didn't try to be pushy with up selling. Simply explained what would be the recommended course of action based off what they discovered. Highly recommend
They called before they came, they were efficient and friendly. They did a good job and my carpets still smell clean!
Zero Rez made my aging carpet look brand new! Their technician was prompt, very professional, and did a fantastic job. I highly recommend them.
stains did not come out
quick, careful, product smells good/not like cleaning agent, friendlly
A
I like that Zerorez is quick, efficient, clean.
Evan did a wonderful job. We have been with Zero Rez for a number of years and they have always done a wonderful job. Our 25 year carpet has always looked like new.
Crew was very professional and did a great job cleaning my carpets.
Carson was very cordial, professional and efficient. He answered all my questions.
Easy to schedule and good results!
Parker did an amazing job on our carpets! So respectful, and such a hard worker! 10 out of 10!
Long term cleanliness, spot & stain removal. Order removal
My experience was great and the smell is gone! The technician was extremely professional and explained everything step for me. Would use them again!
Our service technician was on time, very clean cut & friendly. He set up guard rails so no corners would be damaged, pre-treated all carpeted areas and was fast and efficient. He asked us to look over his job and we had a nice conversation before he left. Excellent experience. Would highly recommend. ⭐️⭐️⭐️⭐️⭐️
Thorough and polite
Best clean I’ve had!
The service was excellent. The technician, Edwin was professional and cared to provide a service that we wanted and needed. I would recommend the company to my family and friends.
I was told when I made the appointment that the cleaning would cost $60 then a minimum difference charge of $39 to show up. The technician said with the order treatment there would be extra charges that would cover the $39 minimum difference charge. We were still charged $39 for the minimum difference. I should have asked to see the breakdown of the invoice before work started. We did accept the price before work started. Otherwise, they did a very good job and completed it very quickly. I might try someone else next time.
Quick and professional
Daryl was fantastic
I was very impressed. They called before they came and were on time. They did a great job. Very professional and kind
They showed up on time and were friendly but professional. We walked the job and I was asked if I had any questions. They then went right to work and seemed through. After they finished we walked the areas to make sure I was satisfied with the job done. They then packed away their tools and then walked the areas again to make sure everything was as it should be and then left.
The techs were friendly but professional and got to work quickly after our walk through. Once finished we walked again to make sure I was satisfied with the work done. They then cleaned up and walked the areas again to make sure was clean.
Great technicians
Every thing. The young lady was amazing.
For three rooms with pet treatment and deodorizer, the technician was only there for a maximum of 35 minutes. That isn't enough time to clean three carpets the way they should be. The carpets didn't dry in 8 hours even with a couple of fans running. I had to clean a couple of the spots on my own in two of the rooms. The amount of money I spent wasn't worth it.
Easy to schedule, friendly, fast
Fast and friendly