Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2025 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

Chemical free

Report a concern   August 13, 2025 — Rated 8 out of 10 by A.C. Zerorez Salt Lake City
What could we do to improve?

Be thurough and listen. Do not miss spots. Do not be focused on how fast. Be fast and thurough.

Report a concern   August 13, 2025 — Rated 10 out of 10 by C.V.B. Zerorez Salt Lake City
What do you like about our products and services?

The service went well and was conducted properly

Report a concern   August 13, 2025 — Rated 10 out of 10 by Kristie Rasmussen Zerorez Salt Lake City
What do you like about our products and services?

I am the General Manager for Green Home Air Quality. I always recommend Zerorez for carpet cleaning to my customers.

Report a concern   August 12, 2025 — Rated 10 out of 10 by Linda Ream Zerorez Salt Lake City
What do you like about our products and services?

I was hosting Bookclub so I had Zerorez come in advance. First book lover thru the door commented on how good the house smelled‼️ I have 2 dogs & two indoor cats, so this service was a huge WIN‼️👍🏼 Quick, thorough and effective. My tech was awesome too‼️👍🏼

Report a concern   August 12, 2025 — Rated 10 out of 10 by Robert Grindstaff Zerorez Salt Lake City
What do you like about our products and services?

Very professional, friendly, on time and efficient.

Report a concern   August 11, 2025 — Rated 10 out of 10 by H.P. Zerorez Salt Lake City
What do you like about our products and services?

Always a job well done by professional staff! I appreciate that I can always count on knowledgeable technicians that confidently answer any questions. I also appreciate the thorough inspection of my carpets and clearly outlined cleaning plan each appointment. The staff is very courteous, respectful and takes great care while in my home.

Report a concern   August 11, 2025 — Rated 7 out of 10 by B.D. Zerorez Salt Lake City
What could we do to improve?

Tone down the upsell at the start

Report a concern   August 11, 2025 — Rated 10 out of 10 by Donna Black Zerorez Salt Lake City
What do you like about our products and services?

The the person you sent to clean our carpet was very through, knowledgeable and professional.
He got to work right away and was on his way.

Report a concern   August 11, 2025 — Rated 10 out of 10 by Frank Mills Zerorez Salt Lake City
What do you like about our products and services?

Our carpets came out so clean. It definitely brightened my day.

Report a concern   August 10, 2025 — Rated 10 out of 10 by Lynn Samsel Zerorez Salt Lake City
What do you like about our products and services?

Good service, good work

Report a concern   August 10, 2025 — Rated 4 out of 10 by L.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The arms of the sofa and loveseat did not clean well.

Report a concern   August 9, 2025 — Rated 10 out of 10 by Melanie Ward Zerorez Salt Lake City
What do you like about our products and services?

Fantastic service, fantastic result, very polite technicians.

Report a concern   August 9, 2025 — Rated 10 out of 10 by Andrea Sam Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great and the service was fantastic!

Report a concern   August 9, 2025 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

Excellent service. Friendly and informative serviceman.

Report a concern   August 9, 2025 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

They always show up in time and do a great job. Fair pricing and people who care.

Report a concern   August 8, 2025 — Rated 10 out of 10 by N.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great. The technicians were courteous and efficient.

Report a concern   August 8, 2025 — Rated 10 out of 10 by P.P. Zerorez Salt Lake City
What do you like about our products and services?

The tech was very nice and did a great job! We have used Zerorez ever since we built our home 12 tears ago and we've never been disappointed.

Report a concern   August 8, 2025 — Rated 10 out of 10 by B.G. Zerorez Salt Lake City
What do you like about our products and services?

Matthew did an outstanding job. He provided the best customer service of anyone I’ve ever had work in my home. Very professional and went out of his way to ensure I was happy with his work. Very impressed by him!!

Report a concern   August 8, 2025 — Rated 8 out of 10 by N.B. Zerorez Salt Lake City
What could we do to improve?

Everything was great.

Report a concern   August 8, 2025 — Rated 10 out of 10 by G.M. Zerorez Salt Lake City
What do you like about our products and services?

Good smelling and clean carpets!

Report a concern   August 7, 2025 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

The technician was on time, thorough and efficient.

Report a concern   August 7, 2025 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

It was quick and easy to schedule online. The worker was polite, helpful, and informative.
I would use Zerorez again.

Report a concern   August 7, 2025 — Rated 9 out of 10 by Ann Borgione Zerorez Salt Lake City
What do you like about our products and services?

The techs are great, dried in a hurry too. Looks super nice. Thanks guys

Report a concern   August 7, 2025 — Rated 10 out of 10 by Marilynn Bennett Zerorez Salt Lake City
What do you like about our products and services?

The job is usually great. I have been using Zerorez for years.

Report a concern   August 7, 2025 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

Great service

Report a concern   August 6, 2025 — Rated 10 out of 10 by F.H. Zerorez Salt Lake City
What do you like about our products and services?

we thought zerorez did an excellent job. he came on time and we were pleased with the results. thank you. fran and jim Last name removed

Report a concern   August 6, 2025 — Rated 0 out of 10 by B.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The odor of the couch protectant was terrible. It's not helping with stain resistance. I spilled a little coffee - tried to wipe it up with a damp cloth / now it's coffee and yellow. It's terrible.

Report a concern   August 6, 2025 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

That is is done with steam.. I do think your pet spray product is over priced. I won’t do that again. $ 120 for that seems way too high of a price. But I will always use Zero-rez

Report a concern   August 6, 2025 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

Carpet is clean and drys quickly so we can get right back on it


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