Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34225 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 31, 2026 — Rated 10 out of 10 by P.F. Zerorez Salt Lake City
What do you like about our products and services?

Everything - I don't have time to write right now. I especially liked CAMERON - he was wonderful!

Report a concern   January 31, 2026 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Service was very easy to book and performed with confidence and clarity. Overall, I was very pleased. It was a little more expensive than I would've liked to pay, but the end result was very good.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Stephen Labrum Zerorez Salt Lake City
What do you like about our products and services?

Carpet always looks amazing.

Report a concern   January 30, 2026 — Rated 10 out of 10 by M.M.C. Zerorez Salt Lake City
What do you like about our products and services?

Everything was great! really like the service alex gave

Report a concern   January 30, 2026 — Rated 8 out of 10 by R.B. Zerorez Salt Lake City
What could we do to improve?

I felt good about the cleaning but the carpet treatment I added seemed fast and not necessarily wall to wall. so I wonder how effective it will be.

Report a concern   January 30, 2026 — Rated 10 out of 10 by Adam Bishop Zerorez Salt Lake City
What do you like about our products and services?

Prompt and professional communication, thorough explanation of process, and end result was amazing.

Report a concern   January 30, 2026 — Rated 10 out of 10 by S.E. Zerorez Salt Lake City
What do you like about our products and services?

Tech was on time. Tech was informative and friendly. The cleaning process went efficiently.

Report a concern   January 29, 2026 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

Ethan Nielsen got the bad stains out of the carpets. They looked fantastic. He worked very diligently and couldn’t have done better!
Excellent job!
He and ZeroRez get a 10!
Thanks

Report a concern   January 29, 2026 — Rated 10 out of 10 by T.M. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpet and smells better!

Report a concern   January 29, 2026 — Rated 10 out of 10 by Landon De Garmo Zerorez Salt Lake City
What do you like about our products and services?

Great communication, quick and efficient!

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.W. Zerorez Salt Lake City
What do you like about our products and services?

Good job Bd effective.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Kallie Dent Zerorez Salt Lake City
What do you like about our products and services?

Excellent product, exceeds expectations. Friendly, professional workers.

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

Cleaning was done quickly and effectively.

Report a concern   January 28, 2026 — Rated 10 out of 10 by B.D. Zerorez Salt Lake City
What do you like about our products and services?

The technician did a great job walking me through the services and how to best treat the carpet. Carpet looked great,

Report a concern   January 28, 2026 — Rated 0 out of 10 by R.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

You guys had to come back 3 times to work on a couple of stains in my living room. When the technician came the 3rd time he just sprayed on a solution from a bottle and rubbed it with a rag for a minute or so. I was disappointed that he didn't come in with his regular equipment and try to get the stain out. If fact I was shocked. The stain is not as noticeable but it is still there. I thought your equipment and technology was better than that. When I called the gal to schedule the 3rd visit, she told me this would be their last time out. That's not how I would run the business...I would do whatever it takes to get it right. If you want to make this right with me, refund some of the $400 I paid you to get it right. I will figure out another way to get the last of the stain out but I won't use Zerorez again nor will I refer you to anyone.

Report a concern   January 28, 2026 — Rated 9 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

Think Lisa did our cleaning. Very capable.

Report a concern   January 28, 2026 — Rated 1 out of 10 by C.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I got two quotes. One cheaper than the other. And then I was charged the higher price.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Statton Stoker Zerorez Salt Lake City
What do you like about our products and services?

Edwin was awesome-I’d recommend to anyone!

Report a concern   January 28, 2026 — Rated 10 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

I love the availability of scheduling the appointment! I really appreciated that the technician kept me updated as to when he was able to arrive. I just feel so much better knowing that I have clean carpets.

Report a concern   January 28, 2026 — Rated 10 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

Stains come out, carpet not saturated

Report a concern   January 28, 2026 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Quality work by employee.

Report a concern   January 27, 2026 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

Noah was very helpful and did a great job

Report a concern   January 27, 2026 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look much cleaner than with other cleaning companies we've tried

Quick appointment availability and easy scheduling

No unpleasant smells left in carpet

Willingness to return and re-clean sections that needed it

Pleasant employees

Report a concern   January 27, 2026 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

From the first moment that I met Ben Graham, I was so impressed with not only his expertise, but also helped me to see how much it would be to do my entire home in the future!
I was very impressed with him!
But I was extremely impressed with what he did with my carpet!
Thank you so much!
I’m looking forward to working with you in the future!
Name removed

Report a concern   January 27, 2026 — Rated 5 out of 10 by H.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

They arrived 3 hours prior to our scheduled appointment, without notice.

Report a concern   January 26, 2026 — Rated 10 out of 10 by Lisa McDermott Zerorez Salt Lake City
What do you like about our products and services?

I love less water, chemicals, and carpet damage. Carson was so friendly, efficient and went the extra mile to make sure I was happy with his work!

Report a concern   January 25, 2026 — Rated 10 out of 10 by C.V. Zerorez Salt Lake City
What do you like about our products and services?

Great fast service, technician was so good. Did a great job. Very well priced carpet cleaning services.

Report a concern   January 25, 2026 — Rated 5 out of 10 by L.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I don’t think my carpet is much cleaner than before. But nice workers you have and I guess my carpet is cleaner then they were.

Report a concern   January 25, 2026 — Rated 10 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

my carpet is 10 years old. After my cleaning, it looks new again ! But must admit I was disappointed that you no longer will clean my sifa

Report a concern   January 25, 2026 — Rated 9 out of 10 by B.W. Zerorez Salt Lake City
What do you like about our products and services?

I was told that it was 64.00 for each special service I had cat throw up stains. And I had 4 of those spots. I was charged 430.00 dollars it should have only been 64x4= 256.00. I asked about the special zero rez had going on he said that it was 119.00 for three rooms, I had only 2 rooms. So even if you added the 119 plus 256 that comes to 375. I was cheated and taken advantage of. I won't give a recommendation for your company to anyone. Ethan did a great job of getting out the stains. But I want a refund on the money you guys over charged me.


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