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based on 34634 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff isn't great.
The cleaner were on time and friendly
Great cleaning job and great technicians!
I like the way they work and explain how’re process works. Did a great job and cleaned up after. Will use again.
On time, efficient, courteous and professional technician, very knowledgeable about pros and cons of your product and service.
Professional technician the floors look great and dryed very quickly
Affordable pricing. Reliable. Techs show up on time and have always been courteous. Carpets look amazing when done!!
The 2 employees that cleaned our carpets were friendly, knowledgeable, and professional. They did a fantastic job and were quick yet efficient. I not only recommend ZeroRez but the two representatives that served us.
Your employees are friendly, ask questions and explain what stains they found (that you might not have noticed).
Rooms look great. Slightly disappointed with the stairs. That why I decided to get my carpets cleaned and the stairs still looked off. You could still see dirty footsteps carpet in rooms were beautifully clean.
Prompt, quick service. Thorough cleaning of the carpet.
Technicians were extremely knowledgeable, polite, professional, and friendly. They are very conscientious and did a great job. Very good value for the money for the services you provide. Highly satisfied, and I would recommend them to anyone!
Great cleaning
Great job. But cost was much higher to cover pet stains plus stairs
Maddie was great. She took great care of my property and was a delight to have over.
Zerorez has done a great job for us in the past. This time, there was a small problem area, and they immediately returned and fixed it.
Tech did a great job on my stairs!
Great at getting stains out, soft carpet when finished.
The carpets and kitchen tile was great !However we also had a love seat and 3 cushion couch cleaned and we were disappointed at the outcome. We will use Zerorez again, but not for shampooing furniture.
Pleasant young man "Josh" did a great job as far as I can tell. Very efficient and notified us in plenty of time when he would be here. Thanks.
I requested to speak with a manager over 2 weeks ago and have never heard back!!
Pricing is ridiculous. If I don't specifically ask for the special, I'm charged a higher price every single time!!
Come on, now! This is not how to run a healthy business!!
We know that Zerorez will do a good job, that past experience shows they do their best.
Products do a great job. I love that the tech called close to the time he was to arrive. I didn’t have to sit around all day and wait. Worked quickly and very well done job!
Carpets look great,, tech was on time, fast and efficient.
The carpet looked fantastic when they were through. They were very easy to work with and price was great!!!
Super friendly and fast! My carpet smelled and looked incredible afterwards.
Did a great job on our carpet and stairs!!
Carpet cleaning - Sean did a great job cleaning my carpeting.
Miya was very communicative on when she would arrive, what was going to happen. What she suggested for my couch and rug was no more than what I had been doing already. My dogs really enjoyed her and they are great judges of character. She was very pleasant to have in my home. She is a great asset to your company.
The Technician that cleaned my carpets (Chase) was great. Prompt, He explained everything with a sense of humor and was very open to me checking to see how it was going. He set very real expectations for me about the condition of my carpet and what I could expect when he was done.