Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33703 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 6, 2025 — Rated 10 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

Very efficient and quick

Report a concern   November 6, 2025 — Rated 9 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

Showed up on time and did a great job in a short time.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Teresa Corradini Zerorez Salt Lake City
What do you like about our products and services?

Mia was polite, thorough and friendly. It’s alwaynice to have clean carpet again. Zerorez is the only way to go.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Michael Rogers Zerorez Salt Lake City
What do you like about our products and services?

Brandon did a great job

Report a concern   November 6, 2025 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

I was happy with the results and my tech was great!!

Report a concern   November 6, 2025 — Rated 4 out of 10 by B.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Several areas missed; stairs took ten hours with a fan and a heater to dry. Large areas which had previously been spot cleaned with a home machine still showed the previously cleaned areas cleaner than what Zerorez did.

Report a concern   November 6, 2025 — Rated 9 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Had a prompt appointment. The tecnican was very nice.
I did not realize that to use special liquid to remove dog pee, it would cost more per room.

Report a concern   November 6, 2025 — Rated 0 out of 10 by L.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We have used you guys twice and both times we were disappointed that the job was not as clean as it should have been.

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Great and thorough service. C great attention to detail.

Report a concern   November 6, 2025 — Rated 10 out of 10 by L.E. Zerorez Salt Lake City
What do you like about our products and services?

Technician was really professional and did a great job. Almost like a brand new house with the clean carpets.

Report a concern   November 5, 2025 — Rated 0 out of 10 by R.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We have used Zerorez exclusively 3-4 times a year for about 3.5 years. There is damage to the bannister, bannister posts and wall corners. Then there is missed areas throughout the upstairs.

Report a concern   November 5, 2025 — Rated 10 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

No residue and friendly technicians

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Good tech, do a good job, carpet feels soft not sticky when done

Report a concern   November 5, 2025 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

Everything! That’s why I only use you for my in home cleaning

Report a concern   November 5, 2025 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

Thank you for always doing an incredible job!

Report a concern   November 5, 2025 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

Your employees are always so professional and take care of my home. I love that my carpets never feel saturated or sticky to the touch.

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Prompt service

Report a concern   November 5, 2025 — Rated 10 out of 10 by Mary Beth McVey Zerorez Salt Lake City
What do you like about our products and services?

My carpets always look so clean

Report a concern   November 5, 2025 — Rated 10 out of 10 by T.H. Zerorez Salt Lake City
What do you like about our products and services?

Have always liked zerorez. The people are friendly and know what there doing. I particularly like the lack of residue on the carpets. Thanks

Report a concern   November 5, 2025 — Rated 10 out of 10 by V.E. Zerorez Salt Lake City
What do you like about our products and services?

Service rep was very kind and respectful. Did a great job, wasn’t judgmental, and focused on High traffic areas without be asked.

Report a concern   November 5, 2025 — Rated 8 out of 10 by M.V.W. Zerorez Salt Lake City
What could we do to improve?

Let customers know in advance of cleaning that high traffic areas do not get as clean as would be expected

Report a concern   November 5, 2025 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Cleaning and drying ti,e.

Report a concern   November 5, 2025 — Rated 10 out of 10 by Joan Ertel Zerorez Salt Lake City
What do you like about our products and services?

Very happy with their quality work

Report a concern   November 5, 2025 — Rated 10 out of 10 by M.A. Zerorez Salt Lake City
What do you like about our products and services?

I appreciated a job well done and technicians who were hardworking and knowledgeable!

Report a concern   November 5, 2025 — Rated 10 out of 10 by Brenda Fox Zerorez Salt Lake City
What do you like about our products and services?

Everything

Report a concern   November 4, 2025 — Rated 0 out of 10 by J.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The person was a my house nov1 did a terrible job. He only spent 20 mins and now my carpet looks worse than before. Unacceptable work

Report a concern   November 4, 2025 — Rated 10 out of 10 by Colleen Kitterman Zerorez Salt Lake City
What do you like about our products and services?

Technician was knowledgeable and friendly. My carpets turned out as well as could be
expected due to the age of carpet. They dried quicker than I thought they would. All in all
it was a good experience.

Report a concern   November 4, 2025 — Rated 8 out of 10 by A.K. Zerorez Salt Lake City
What could we do to improve?

It's been three days and my carpet looks splotchey—darker and lighter areas, not even.

Name removed

Report a concern   November 4, 2025 — Rated 8 out of 10 by D.K. Zerorez Salt Lake City
What could we do to improve?

Tell them to slow down a bit. I know that they have to get to their next job, but we had to have another young man come back a re-clean an area that was not done well at all. He did an excellent job. I honestly don't think it had been pre-treated with the spray and I think it was because we had moved furniture to that area so they could clean under it, and when we moved it back the 2nd young man was busy putting bags under the legs and I think the spray treatment was missed. (My assumption.) We love zerorez and have recommended it to several people.

Report a concern   November 3, 2025 — Rated 10 out of 10 by B.K. Zerorez Salt Lake City
What do you like about our products and services?

Technician did a very good job, was in and out fast.


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