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based on 33704 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very professional and nice. The carpet was not too wet.
Maddie was very friendly and professional. She did a wonderful job!
Nice tech guys.
Ethan was great. He was very helpful and explained all of the possible charges. He was very professional and respectful.
The service tech was so nice & personable, walking through each room & confirming services needed. She was able to remove several stains that I wasn’t sure would complete come clean. Would highly recommend.
Good communication, quality service, and hard working employees.
Another great visit from Zerorez, thanks!
Prompt and very courteous service. Technicians were very helpful and responsive to my needs and concerns.
Friendly and timely. Great service!
The young man was on time, courteous, and helpful, explaining everything well. The carpet looks great and dried in good time. Thanks!
Thanks
The guy cleaning my carpets was very good and professional. I however am disappointed that my stains have come back after a few days.
Carpet didn’t take long to dry and no residue on carpet
technicians are friendly, polite and efficient. Carpet comes clean with no lingering residue or chemicals. Have had Zerorez 2 times a year for over 10 years. Hightly recommended
Not push pet treatment when there were no pets in the house
Patty was wonderful. She worked hard, was professional, and did a fantastic job. Thank you to a kind and sweet young woman.
Technician was prompt, courteous and very thorough. He explained everything in detail. Carpets turned out beautiful! The price was great. I would definitely recommend Zerorez to a friend.
Caring and knowledgeable and meticulous service. I LOVE Zerorez🥰🥰🥰
The cleaner was very sweet and polite. I was not told they would not clean an area if the item has a chair or a lamp. I feel this was done very cheaply but was financially expensive. I am disappointed in their work. We had to steam clean our own carpet after their services for ourselves for over an hour in time for our guests to arrive in our spare room.
Noah just clean my carpet Monday. I was thrilled with how my carpets turned out. I have used zerorez over 10 yrs. A very happy customer!
The team was clean and efficient. My carpet was not soaking wet afterwards like every other cleaner and it looked brand new again
Phillip did a fantastic job! He cleaned the carpet at my sister's apartment which was not pleasant. My sister has some mental illness and is very particular about things. I talked with her today and she said she couldn't have had any better technician. He was very careful with her things and treated her kindly. Thank you Phillip!!!!!!!
No chemical exposure. Tech Jeremy was knowledgeable, professional, thorough and accommodating. He went the extra mile to assure we were satisfied with his work.
That you will come back if I am not satisfied!
Zerorez was amazing! Will call them again and again.
They are fast and do a good job.
Shaun and Mia did. Great job cleaning our main floor bedrooms, master closet and stairs. Everything looked so good after.
I have used Zerorez for several years now. When it first started, the quality and the service were superior. The person I had the first time was the most helpful and did an excellent job.
Professional service. Didn't try to up-sale on everything. Answered my questions. Carpets looked so much better
The carpets seemed clean so no complaints there but there was a wet dog smell and the carpet was really soaked and took almost 48 hours to dry with several fans blowing on them.