Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33418 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 23, 2025 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

Patty was wonderful. She worked hard, was professional, and did a fantastic job. Thank you to a kind and sweet young woman.

Report a concern   October 23, 2025 — Rated 10 out of 10 by T.L. Zerorez Salt Lake City
What do you like about our products and services?

Technician was prompt, courteous and very thorough. He explained everything in detail. Carpets turned out beautiful! The price was great. I would definitely recommend Zerorez to a friend.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Roberta Chase Zerorez Salt Lake City
What do you like about our products and services?

Caring and knowledgeable and meticulous service. I LOVE Zerorez🥰🥰🥰

Report a concern   October 22, 2025 — Rated 5 out of 10 by B.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The cleaner was very sweet and polite. I was not told they would not clean an area if the item has a chair or a lamp. I feel this was done very cheaply but was financially expensive. I am disappointed in their work. We had to steam clean our own carpet after their services for ourselves for over an hour in time for our guests to arrive in our spare room.

Report a concern   October 21, 2025 — Rated 9 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

Noah just clean my carpet Monday. I was thrilled with how my carpets turned out. I have used zerorez over 10 yrs. A very happy customer!

Report a concern   October 21, 2025 — Rated 10 out of 10 by Mandy Winter Zerorez Salt Lake City
What do you like about our products and services?

The team was clean and efficient. My carpet was not soaking wet afterwards like every other cleaner and it looked brand new again

Report a concern   October 21, 2025 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Phillip did a fantastic job! He cleaned the carpet at my sister's apartment which was not pleasant. My sister has some mental illness and is very particular about things. I talked with her today and she said she couldn't have had any better technician. He was very careful with her things and treated her kindly. Thank you Phillip!!!!!!!

Report a concern   October 21, 2025 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

No chemical exposure. Tech Jeremy was knowledgeable, professional, thorough and accommodating. He went the extra mile to assure we were satisfied with his work.

Report a concern   October 21, 2025 — Rated 10 out of 10 by P.N. Zerorez Salt Lake City
What do you like about our products and services?

That you will come back if I am not satisfied!

Report a concern   October 21, 2025 — Rated 10 out of 10 by M.G. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez was amazing! Will call them again and again.

Report a concern   October 20, 2025 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

They are fast and do a good job.

Report a concern   October 20, 2025 — Rated 10 out of 10 by Debrah Greenwell Zerorez Salt Lake City
What do you like about our products and services?

Shaun and Mia did. Great job cleaning our main floor bedrooms, master closet and stairs. Everything looked so good after.

Report a concern   October 20, 2025 — Rated 8 out of 10 by R.M. Zerorez Salt Lake City
What could we do to improve?

I have used Zerorez for several years now. When it first started, the quality and the service were superior. The person I had the first time was the most helpful and did an excellent job.

Report a concern   October 20, 2025 — Rated 10 out of 10 by T.H. Zerorez Salt Lake City
What do you like about our products and services?

Professional service. Didn't try to up-sale on everything. Answered my questions. Carpets looked so much better

Report a concern   October 20, 2025 — Rated 10 out of 10 by V.B. Zerorez Salt Lake City
What do you like about our products and services?

We were very happy with your services. Our carpet cleaner notified me by phone that he was ahead of schedule, he was professional, was informative, and did a great job!

Report a concern   October 19, 2025 — Rated 8 out of 10 by D.V. Zerorez Salt Lake City
What could we do to improve?

Give me additional costs for stain removal up front. Don't make the poor cleaner have to do it

Report a concern   October 19, 2025 — Rated 10 out of 10 by Cindy Cook Zerorez Salt Lake City
What do you like about our products and services?

I have used the services for carpet and upholstery. I have been generally satisfied with the outcome. If there are any issues, technicians return to resolve my concerns.

Report a concern   October 19, 2025 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very polite and knowledgeable

Report a concern   October 19, 2025 — Rated 10 out of 10 by Steven Tobiasson Zerorez Salt Lake City
What do you like about our products and services?

Like the name says, Zero soaps, detergents, or chemicals. Just soft clean carpet afterwards and zero odors with minimal drying time! My carpet is only three years old, but it looks renewed and feels great!

Report a concern   October 18, 2025 — Rated 8 out of 10 by M.A. Zerorez Salt Lake City
What could we do to improve?

Make sure your pricing for service is not deceptive if you have a minimum amount that you will do service for then state that up front instead of saying there is a sale for so much a room and then if that doesn't match your minimum, adding it on at the end as a fee or something. Just don't offer a sale below what your minimum requirement is. The service we got was good as the carpet looks much better. It was done in a timely manner and things were explained to us. I just didn't like the adding on the fee at the end when I was expecting it to be lower.

Report a concern   October 18, 2025 — Rated 10 out of 10 by K.E. Zerorez Salt Lake City
What do you like about our products and services?

Job well done. On time. Polite service person. Worked efficiently.

Report a concern   October 18, 2025 — Rated 9 out of 10 by H.E. Zerorez Salt Lake City
What do you like about our products and services?

Efficient and good service!

Report a concern   October 18, 2025 — Rated 10 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

Notifications prior to arrival and being on time! Whole downstairs only took 45 min which worked great for my schedule.

Report a concern   October 18, 2025 — Rated 10 out of 10 by Mary Liddiard Zerorez Salt Lake City
What do you like about our products and services?

Your technician was awesome! He was careful and thorough and considerate.

Report a concern   October 18, 2025 — Rated 10 out of 10 by Cathy Mackay Zerorez Salt Lake City
What do you like about our products and services?

Great service

Report a concern   October 18, 2025 — Rated 9 out of 10 by M.K. Zerorez Salt Lake City
What do you like about our products and services?

Chemical free, cleans well

Report a concern   October 17, 2025 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

No odor it dried very quickly. The technician was very thorough and explaining things to me, and I was very pleased with outcome the look of the carpet.

Report a concern   October 17, 2025 — Rated 8 out of 10 by S.H. Zerorez Salt Lake City
What could we do to improve?

Wear booties. Show ID

Report a concern   October 17, 2025 — Rated 10 out of 10 by Jim Richardson Zerorez Salt Lake City
What do you like about our products and services?

Zerorez did an amazing job cleaning my Rec room carpet. Thank you.

Report a concern   October 17, 2025 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Timely and very professional service. Excellent communication. Great technician.


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