Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34223 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 30, 2026 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

It was easy to set up the service. The person who came out was knowledgeable and walked me through the process of what was going to be done. Everything turned out fantastic!

Report a concern   March 29, 2026 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

Great communication from scheduling and our technician. The walkthrough with the technician is very helpful. The efforts made to protect the baseboards were most appreciated. Carpet looks and smells clean. A+.

Report a concern   March 28, 2026 — Rated 10 out of 10 by R.Q. Zerorez Salt Lake City
What do you like about our products and services?

Clean ed the carbet well and dried well

Report a concern   March 28, 2026 — Rated 9 out of 10 by Ruth Angerbauer Zerorez Salt Lake City
What do you like about our products and services?

Friendly, knowledgeable, capable service personnel and good results.

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Service was very nice

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

The technician was detailed and professional, answered my questions, explained about the area where there was bacteria and what he could do to remedy that. My carpets look great!

Report a concern   March 28, 2026 — Rated 10 out of 10 by Kathryn Kirsi Zerorez Salt Lake City
What do you like about our products and services?

We’ve used Zerorez for many years. Very professional and does a fantastic job getting the carpets clean.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Alejandro Cortez Zerorez Salt Lake City
What do you like about our products and services?

Great customer service, high‑quality cleaning products that leave carpets looking fresh, and competitive pricing.

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

Loved it! Did a great job!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Sarah Timpson Zerorez Salt Lake City
What do you like about our products and services?

Patti was fast, efficient, and friendly.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

The techs are very respectful and pleasant

Report a concern   March 27, 2026 — Rated 4 out of 10 by H.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The product just doesn’t clean very well.

Report a concern   March 27, 2026 — Rated 4 out of 10 by G.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I felt like it was cleaned too too fast

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

Amazing service and amazing memeber of the team who provided all the answers to our questions. Highly satisfied as a customer and would definitely recommend to others.

Report a concern   March 27, 2026 — Rated 0 out of 10 by J.A. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I want to share my concerns regarding the recent service at my home, as the experience was very disappointing due to poor communication and incomplete work.At a quick glance, the email I received appeared brief, and I did not notice the instruction requiring all furniture to be removed from the rooms. In the past, companies I’ve hired were willing to move furniture within a room to clean underneath, so this requirement was not expected.When the technician arrived, I told him I was willing to move items if that would help. He responded “okay,” which led me to believe he did not need my assistance. He proceeded with the service without moving any furniture. We had already removed most items prior to his arrival, leaving only a bed and dresser in two bedrooms.After the service was completed, I asked if he had moved anything, and only then was I informed that he was not allowed to move furniture. He then packed up and left. I was honestly shocked—had this been communicated earlier, I would have moved everything immediately. As a result, a significant portion of several rooms was not cleaned at all.This experience reflects very poor communication and substandard service. Unfortunately, it makes it difficult for me to ever use or recommend your services in the future.

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

I was told by the salesman who sold me the carpet that I should only use Zerorez for that kind of material. I have done so, and never regretted it.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Mary Steinkopf Zerorez Salt Lake City
What do you like about our products and services?

The fact that no residue is left in the carpet. You were on time and went right to work. Our service man (Matt) was very friendly.

Report a concern   March 27, 2026 — Rated 2 out of 10 by P.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I had to have Zero Rez come back again to clean spots that were missed or not addressed the first time. After the first cleaning, my carpets looked significantly worse than before, and there are still spots that I don't feel were addressed after the 2nd cleaning.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Kenneth Lilley Zerorez Salt Lake City
What do you like about our products and services?

The technician that came out to clean our carpets was absolutely amazing very knowledgeable very thorough and did an excellent job

Report a concern   March 27, 2026 — Rated 10 out of 10 by Kevin Adair Zerorez Salt Lake City
What do you like about our products and services?

Great service and results. Thanks!

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.E. Zerorez Salt Lake City
What do you like about our products and services?

Did a great job! Thanks!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Mary ONeill Zerorez Salt Lake City
What do you like about our products and services?

Fast, thorough and excellent results. Very friendly and professional employees.,

Report a concern   March 27, 2026 — Rated 10 out of 10 by Steven Farrell Zerorez Salt Lake City
What do you like about our products and services?

The carpet dried fast and soft. The workers were very helpful and professional. I will definitely use them again.

Report a concern   March 20, 2026 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

Impressed.

Report a concern   March 20, 2026 — Rated 10 out of 10 by B.K. Zerorez Salt Lake City
What do you like about our products and services?

Zero residue, safe, professional staff.

Report a concern   March 20, 2026 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

The tech did a great job

Report a concern   March 20, 2026 — Rated 10 out of 10 by Lonnie Hawkins Zerorez Salt Lake City
What do you like about our products and services?

The work was excellent and the results were what I expected.

Report a concern   March 20, 2026 — Rated 10 out of 10 by Brad Christensen Zerorez Salt Lake City
What do you like about our products and services?

Super clean carpet results. Both service technicians were very good and fast at their job.

Report a concern   March 19, 2026 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

Parker listened to our concerns and was very efficient cleaning our home

Report a concern   March 19, 2026 — Rated 9 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

We like the cleaning the zerorez system provides. We like that the carpets dry out quickly too.
The technicians have been courteous and helpful.


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