Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33414 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Rafael Lorenzo Zerorez Salt Lake City
What do you like about our products and services?

great guys, the staff is well trained and the job is good every time.

Report a concern   November 8, 2025 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Easy and quick. Dries fast. Smells good. Good people working for you. Good price an good quality

Report a concern   November 8, 2025 — Rated 10 out of 10 by C.N. Zerorez Salt Lake City
What do you like about our products and services?

Brandon, the technician, was awesome. Very friendly and did a great job! Thank you.

Report a concern   November 7, 2025 — Rated 0 out of 10 by M.K. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The cost for my rug and couch were high, the technician left streaks on my couch that I can't get out and the few first spots on my couch didn't change- the couch was worse than it was before they cleaned it. The technician left water stains all over my hardwood floors, caused heat damage, and then scratched the floors with his tools. I had to ask the tech to wear shoe coverings after he walked in dirty sneakers on my white rug. The company tried to make it right by doing a reclining but the damage I mentioned was not resolved.

Report a concern   November 7, 2025 — Rated 10 out of 10 by G.R. Zerorez Salt Lake City
What do you like about our products and services?

That we don’t have to worry about cleaning our dirty carpets!

Report a concern   November 7, 2025 — Rated 10 out of 10 by Candy Dolan Zerorez Salt Lake City
What do you like about our products and services?

Excellent service!

Report a concern   November 7, 2025 — Rated 10 out of 10 by David Seal Zerorez Salt Lake City
What do you like about our products and services?

Excellent service from an efficient, friendly, and courteous service man. I highly recommend.

10 Stars out of 10

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Landon service guy was very informative and did a great job

Report a concern   November 7, 2025 — Rated 10 out of 10 by Jon Laudie Zerorez Salt Lake City
What do you like about our products and services?

Fresh clean and friendly.

Report a concern   November 7, 2025 — Rated 0 out of 10 by R.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

He did a very poor job. High traffic areas are difficult I know, but he left them spotty (like he didn't scrub with consistent pressure) and minimal improvement.

Report a concern   November 7, 2025 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

We were happy with the technician who did the cleaning. He was very happy and engaging and seemed to enjoy his work. He did a good job as well.

Report a concern   November 6, 2025 — Rated 10 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

Very efficient and quick

Report a concern   November 6, 2025 — Rated 9 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

Showed up on time and did a great job in a short time.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Teresa Corradini Zerorez Salt Lake City
What do you like about our products and services?

Mia was polite, thorough and friendly. It’s alwaynice to have clean carpet again. Zerorez is the only way to go.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Michael Rogers Zerorez Salt Lake City
What do you like about our products and services?

Brandon did a great job

Report a concern   November 6, 2025 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

I was happy with the results and my tech was great!!

Report a concern   November 6, 2025 — Rated 4 out of 10 by B.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Several areas missed; stairs took ten hours with a fan and a heater to dry. Large areas which had previously been spot cleaned with a home machine still showed the previously cleaned areas cleaner than what Zerorez did.

Report a concern   November 6, 2025 — Rated 9 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Had a prompt appointment. The tecnican was very nice.
I did not realize that to use special liquid to remove dog pee, it would cost more per room.

Report a concern   November 6, 2025 — Rated 0 out of 10 by L.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We have used you guys twice and both times we were disappointed that the job was not as clean as it should have been.

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Great and thorough service. C great attention to detail.

Report a concern   November 6, 2025 — Rated 10 out of 10 by L.E. Zerorez Salt Lake City
What do you like about our products and services?

Technician was really professional and did a great job. Almost like a brand new house with the clean carpets.

Report a concern   November 5, 2025 — Rated 0 out of 10 by R.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We have used Zerorez exclusively 3-4 times a year for about 3.5 years. There is damage to the bannister, bannister posts and wall corners. Then there is missed areas throughout the upstairs.

Report a concern   November 5, 2025 — Rated 10 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

No residue and friendly technicians

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Good tech, do a good job, carpet feels soft not sticky when done

Report a concern   November 5, 2025 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

Everything! That’s why I only use you for my in home cleaning

Report a concern   November 5, 2025 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

Thank you for always doing an incredible job!

Report a concern   November 5, 2025 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

Your employees are always so professional and take care of my home. I love that my carpets never feel saturated or sticky to the touch.

Report a concern   November 5, 2025 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Prompt service

Report a concern   November 5, 2025 — Rated 10 out of 10 by Mary Beth McVey Zerorez Salt Lake City
What do you like about our products and services?

My carpets always look so clean

Report a concern   November 5, 2025 — Rated 10 out of 10 by T.H. Zerorez Salt Lake City
What do you like about our products and services?

Have always liked zerorez. The people are friendly and know what there doing. I particularly like the lack of residue on the carpets. Thanks


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