Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34223 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 16, 2026 — Rated 10 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

The technician was friendly, called when he was on his way, arrived when he said he would and did a wonderful job cleaning and protecting our carpets. He even went above and beyond to make sure we moved our bird so it wouldn't be harmed by fumes from the protective sealer. He worked quickly and efficiently and answered any questions we had. Over all it was a great experience. Will call you next time we need our carpets cleaned.

Report a concern   April 16, 2026 — Rated 10 out of 10 by Candy Cash Zerorez Salt Lake City
What do you like about our products and services?

Service was excellent courteous and paid attention to detail. Every time I use them I'm amazed at how great the carpet looks after we're done and I think the prices are fair

Report a concern   April 16, 2026 — Rated 10 out of 10 by Margret Latey Zerorez Salt Lake City
What do you like about our products and services?

I have used Zerorez for years. This cleaning was done swiftly and efficiently by two wonderful men. I would definitely recommend this company!

Report a concern   April 16, 2026 — Rated 0 out of 10 by M.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The operator was timely and professional, but since it was a sunny day and the room was bright, he "couldn't see the black-light to see the pet soiled areas. I told him exactly what areas needed the extra work, but after putting down a light spray in a few areas, he proceeded to use the machine as standard. For clarity, I told him the entire hallway had been soiled with feces and half of the great-room had been soiled with urine, our aged dog having developed incontinence.

The technician gave little effort to address our request. After the carpet dried, it was still dirty, as a clean cloth rubbed over the area came back dark and dirty.

I've been vacillating about keeping Zerorez on as my carpet/upholstery/tile cleaning company, since I've had a few un-conscientious and one "high-pressure-upsell" technicians. Sadly, the quality just isn't the same as it was when I started using them in 2015. The last service was the last straw. I'll use a different company going forward.

Report a concern   April 16, 2026 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

Very pleasant and attentive technician

Report a concern   April 15, 2026 — Rated 10 out of 10 by E.S. Zerorez Salt Lake City
What do you like about our products and services?

Your product and service is exceptional

Report a concern   April 15, 2026 — Rated 10 out of 10 by A.V. Zerorez Salt Lake City
What do you like about our products and services?

You guys are all so kind and give great suggestions as to what we should use to get the most out of your service.

Report a concern   April 15, 2026 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Super easy to schedule and the work is done quickly and efficiently.

Report a concern   April 15, 2026 — Rated 10 out of 10 by V.E. Zerorez Salt Lake City
What do you like about our products and services?

Very promp, courteous service He got stain out.

Report a concern   April 15, 2026 — Rated 10 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

Everything looked great and I appreciated the communication

Report a concern   April 15, 2026 — Rated 10 out of 10 by Jessica Ashcroft Zerorez Salt Lake City
What do you like about our products and services?

I love how punctual and quick the techs are. It takes me hours to clean the carpets in my home but they are in and out in no time. I love how my carpet feels after it's cleaned and how good it looks!

Report a concern   April 15, 2026 — Rated 10 out of 10 by B.J. Zerorez Salt Lake City
What do you like about our products and services?

Easy to schedule, friendly and knowledgeable employees

Report a concern   April 15, 2026 — Rated 10 out of 10 by J.V. Zerorez Salt Lake City
What do you like about our products and services?

Thanks!

Report a concern   April 14, 2026 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

They came on time and explained what they were doing. They worked well together and were very efficient.

Report a concern   April 14, 2026 — Rated 10 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look amazing

Report a concern   April 14, 2026 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpets turned out great. Professional and on time.

Report a concern   April 14, 2026 — Rated 10 out of 10 by B.D. Zerorez Salt Lake City
What do you like about our products and services?

Always on time and friendly

Report a concern   April 13, 2026 — Rated 10 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

Trusted technicians and no soapy smell left behind

Report a concern   April 13, 2026 — Rated 9 out of 10 by Becky Christensen' Zerorez Salt Lake City
What do you like about our products and services?

Friendly and personable carpet cleaner who got the spots out where needed. Quick and efficient.

Report a concern   April 13, 2026 — Rated 10 out of 10 by Shera Coyle Zerorez Salt Lake City
What do you like about our products and services?

Excellent job with the carpets. Maya was very professional and a really hard worker. I love the fact that there is no residue left in the carpet. We are very happy!

Report a concern   April 12, 2026 — Rated 10 out of 10 by D.N. Zerorez Salt Lake City
What do you like about our products and services?

They are professional and thorough.

Report a concern   April 12, 2026 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Simple flexible scheduling. Always have had good people here that are not creepy. I appreciate the quality of people you hire

Report a concern   April 12, 2026 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

Very clean and efficient services.

Report a concern   April 12, 2026 — Rated 6 out of 10 by J.L.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The first crew left some things that needed more attention

The man who came to fix what was left undone worked very fast and made certain the spots that were left were taken care of.

Report a concern   April 12, 2026 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

It's easy to get an appointment. You always come on selected window of time. Your employees are always helpful and very presentable in their manner.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Daniel Neff Zerorez Salt Lake City
What do you like about our products and services?

Patty from Zerorez did a great job cleaning our carpet, rug, and upholstery! She was very professional.

Report a concern   April 12, 2026 — Rated 10 out of 10 by P.S. Zerorez Salt Lake City
What do you like about our products and services?

The Tech was pleasant and thourough

Report a concern   April 11, 2026 — Rated 10 out of 10 by Angelo Papastamos Zerorez Salt Lake City
What do you like about our products and services?

Who ever the young lady was that did my couch and stairs cleaning did a wonderful job. I can not recall her name.

Angelo

Report a concern   April 11, 2026 — Rated 8 out of 10 by E.G. Zerorez Salt Lake City
What could we do to improve?

you've increased your cost significantly, which is why it's no longer a 10. serivce is good. price is too high

Report a concern   April 11, 2026 — Rated 10 out of 10 by Jason Bailey Zerorez Salt Lake City
What do you like about our products and services?

My wife was very pleased with the two guys and there service thanks


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