Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34223 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Brian Hart Zerorez Salt Lake City
What do you like about our products and services?

The team explained the process to our understanding, was thorough, polite, efficient and proficient. It was a pleasure to work with them and results on our 23 + year old carpet were better than expected.

Report a concern   May 23, 2026 — Rated 10 out of 10 by S.P.L. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service. Carpets look great

Report a concern   May 22, 2026 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service people. Thorough explanation of results expectations. Great results.

Report a concern   May 22, 2026 — Rated 10 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service folks and thorough explanation

Report a concern   May 22, 2026 — Rated 10 out of 10 by T.R. Zerorez Salt Lake City
What do you like about our products and services?

I was able to schedule the appointment quickly. I've used Zerorez before and I like the way my carpets look after a cleaning

Report a concern   May 22, 2026 — Rated 10 out of 10 by D.J. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great and the young man who did the cleaning was professional.

Report a concern   May 22, 2026 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

My carpets come clean and stay clean. I've used your services many times and have always been pleased.

Report a concern   May 22, 2026 — Rated 6 out of 10 by C.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Value for the money. Zerorez has become overpriced and nails you for simple upgrades such as treating stains or spots.

Report a concern   May 22, 2026 — Rated 10 out of 10 by D.I. Zerorez Salt Lake City
What do you like about our products and services?

Honest people. Efficient workers. Good price.

Report a concern   May 21, 2026 — Rated 10 out of 10 by B.T. Zerorez Salt Lake City
What do you like about our products and services?

Effective carpet cleaning

Report a concern   May 21, 2026 — Rated 10 out of 10 by L.F. Zerorez Salt Lake City
What do you like about our products and services?

Easy to schedule. Professional and customer oriented technicians who cleaned carpet. Did a great job!

Report a concern   May 21, 2026 — Rated 9 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

I used them to clean my carpets. The carpets were clean and smelled good - no complaints!

Report a concern   May 21, 2026 — Rated 10 out of 10 by J.D. Zerorez Salt Lake City
What do you like about our products and services?

Above and beyond with the technician

Report a concern   May 21, 2026 — Rated 10 out of 10 by Brian Lewis Zerorez Salt Lake City
What do you like about our products and services?

The technician was on time, friendly, and did a great job.

Report a concern   May 21, 2026 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

Parker came to our home and explained the services well and efficiently cleaned and pet de-odorized our carpet in short order.

Report a concern   May 21, 2026 — Rated 10 out of 10 by Sherri Will Zerorez Salt Lake City
What do you like about our products and services?

The technician was courteous, explained everything he would do with also providing information about not guaranteeing removal of pet stains.

FAir price

Report a concern   May 21, 2026 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

Zerore always been very professional. Workers are respectful and my carpets always look so good. I always recommend your company .

Report a concern   May 20, 2026 — Rated 10 out of 10 by Alecia Gerke Zerorez Salt Lake City
What do you like about our products and services?

Friendly technicians, great results

Report a concern   May 20, 2026 — Rated 10 out of 10 by K.L. Zerorez Salt Lake City
What do you like about our products and services?

My technician was really great and my carpets are left clean.

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks and feels great. Got all the stains out. Also very professional and knowledgeable staff.

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.T. Zerorez Salt Lake City
What do you like about our products and services?

Clean and timely

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Very professtional service. Convenient to have the carpet dry so quickly. Mattie did a great job cleaning the carpets and answering all of my questions. Will ask for her again when I want my husband's recliner cleaned soon. Thanks for the reminder card in the mail.

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

No soap residue. Our service men were very courteous and attentive. Shaun and Steven (I think?) did such a great job upselling services without being pushy. Carpets and couches look great.

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

Fast service. Friendly, thorough and conscientious employee cleaning my carpets.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Connie Barth Zerorez Salt Lake City
What do you like about our products and services?

The gal that came over to clean was very nice and knowledgeable.

Report a concern   May 19, 2026 — Rated 0 out of 10 by C.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Explain your WAIVER better so customers fully understand what they are signing. Also, make sure pet owners fully understand that you CAN NOT remove pet stains. Your black light procedure is very deceiving and manipulative for customers to pay out EXTRA money for what they will not get!!! When customers call you back because a stain is still visible through a black light and find out they have to pay AGAIN for something that could never be removed in the first place!! Very disappointed in this company and will NEVER use them again!!

Report a concern   May 17, 2026 — Rated 8 out of 10 by B.G. Zerorez Salt Lake City
What could we do to improve?

Good job and reasonable price

Report a concern   May 17, 2026 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

professional staff
good product
quick service

Report a concern   May 17, 2026 — Rated 10 out of 10 by P.K. Zerorez Salt Lake City
What do you like about our products and services?

The product did a wonderful job in cleaning my carpet.

Report a concern   May 17, 2026 — Rated 9 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Easy scheduling, professional staff, good results.


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