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based on 33425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The rep that cleaned our carpets was outstanding. The carpet was awesome once he finished!
Good service. Courteous technicians. No residue.
I like the corner guards and precaution you use around my furniture. I like the clean feel and look of the carpet when you are finished and how clean it stays weeks later.
The carpets were clean when you finished. I like the no residue. The service was prompt and the worker pleasant and cheerful.
Great workers! Very clean! Thanks
They did a good job.
Efficient, worked in a timely manner, explained process, he was thorough and I was very pleased with the results. I will use your servic again.
The results! My carpets look great and small fresh again.
The process was explained very thoroughly. I like that it is so free of chemicals.
No chemicals were used and it dried quickly. Jim was very accommodating and thorough.
The cleaners were very nice and educated on the products and services. The carpets look and feel great!
I already left feedback once but am happy to do it again. I was particularly impressed with the service Rick provided. My 20 year old carpet looks like new!
I used a Coupon that included a Boondocks Gift Card, but never received it. The tech told me it would come in the mail.
First of all Porter was awesome! He called on time to say he was on his way, was very thorough on the walk through and made sure if I had any concerns, etc that it was addressed. He was patient with my 4 little kids who were very interested in what he was doing. I really like that the product is green and safe for kids, but does it's job in cleaning the carpets. I am very happy with Zerorez and would definitely recommend!
We had a great experience, this was our first time using your product and felt that Rick was positive in his knowledge and did a great job on our carpets.
My carpets are clean. That's what I wanted.
Your technicians -- Mike and Madsen -- were friendly and professional. They knew their products and were enthusiastic (not pushy) about them. I felt they went the extra mile in providing me services. My carpets look and smell brand new (no small feat when dealing with pet problems!). My daughter even commented that "the carpets feel soft and springy again."
I had a room that while potty training my son he peed on the carpet. Zerorez was able to clean it and get the smell out.
Quick drying and no residue left on carpets. Your staff has been extremely efficient and informative and willing to meet your special requests.
Do not use detergent.
I gave a thorough description over the phone of my needs and was given a quote. I then spent 3 days getting everything moved off the floors and when they arrived I walked through and was then given a bill twice what I was originally quoted. It's not like I could back out after that point and turn them away, my house was all piled up. I would have preferred the sales lady on the phone to have asked all the questions and quoted me honestly to begin with. She only quoted for basic cleaning and never asked if I was interested in applying the stain guard after. I also was not told it would be $50/room for the two rooms that had urine in carpets even though it was only a few very small spots. I've never had carpets cleaned before so maybe this is standard but it seems like when someone calls to get a quote it would be better to ask if they want just the cleaning or if the also want the application of the stain resistant put on as well? The pet stuff I can see would need to be addressed at time of visit. I felt the prices were fair I just would have preferred to know about stain blocker fees in advance so I could budget accordingly.
Time will tell... I did the protective treatment so we will see how well it holds up. The biggest dissapointment was that my room measured 243 square feet, but a decent-sized portion was covered by a couch and dining table (and therefore not cleanable)but it still counted as two rooms according to your special so I wasn't able to get the areas I had planned on cleaned.
Very helpful service and on time----looks good!
I felt like the man who cam to service my home did a very thorough job and didn't rush. At the end he wanted to know if I was satisfied because if I wasn't he was prepared to do it again.
The carpet cleaning service is great. No harsh chemicals or residues. The carpets look awesome.
Product so far appears to be superior to anything else we have tried. Customer service was amazing!
Your service men are very nice and you get the job done!
How clean the carpet was following the service
Very efficient and great service!

I do recommend you to all my friends all the time