What our clients think of us!

Your service man's honesty and integrity mean ALOT. Porter explained the process, pricing, and what may, or may not help!
I love that I have an opinion, and not just being told that something will work.
Thanks for a job well done!

Clean, environmentally safe, reasonably priced.

The guy was so personable, and explained about the procedure used.

how clean my carpets are.

service quality.

One comment though... After one day our carpets are still moist..and a bit smelly. We were told they'd be dry in a couple of hours.

You have shown up on time and done a very good job.

Thank you for asking. I thought the service that we received was very good. Adam was very thoughtful and kind when he arrived. However, when I called and made the appointment for Monday I was told via e-mail that someone would call two (2) days prior to the appointment to give me a window as to when we could expect the service to be preformed. No one called on Saturday. No calls on Monday until I called and left a message Monday morning. About two hours later someone back called and said we could expect a call in about 30-45min. to give us a time. Two hrs later Adam called and gave us a time that we could expect to see him. Also, I was told at the time the appointment was made that we would also receive coupons for a get-a-way stay in a warmer city than Salt Lake. Adam left before I could catch him and ask about the coupons. He left without mentioning it to my wife.

Respectfully,
Ron Miller
Phone number removed

Technician was very informative and professional. Our carpet was very dirty and most of the stains came out.

Like the workers and the final product. Like the price decrease a bunch!

zero chemicals, soaps, etc.

The carpets took longer to dry than advertised and indicated by the technician.

I'm so happy with the results. With other carpet cleaning services, my carpet feels stiff and crusty on bare feet. Zerorez left it feeling soft and visibly clean. It smells fresh and looks beautiful. Very happy with the service. I've already told friends.

Thank you!

One corner was accidentally covered up and my technician was gracious enough to clean it even though he had already put everything away. He was courteous and hard-working. The tile sealant dried quickly. Good prices. Good service.

We liked the way it cleaned our dirty spots. The carpets looked very nice.

I love that my carpets stay clean long after the service because of the cleaning method Zerorez uses. Our technician was willing to listen and take care of trouble spots for us and was friendly and professional. We only use zerorez for our carpet cleaning.

I wasn't there while the technician was cleaning but my boyfriend who was told me how nice the tech was. When I walked thru the door I WAS AMAZED!!! I did not think my carpet would look as nice as it did. BRAND NEW!!
Thank you Zerorez. I will be calling you again in 6 months.

no smell afterwards

Good cleaning results, friendly staff

the way you clean, without chemicals and no residue.

I like the carpet cleaning technology that doesn't leave any soapy residue.

Professional, went the extra mile, friendly, and removed all the stains we had!!

Chris did come back to re-do some spots. But the "puddling" spot that wasn't there before the initial cleaning is still there. There was not very good communication about getting a refund for the January deal. I suggested that he clean about 6 stair instead, which he did clean, but not very well. I just wasn't impressed.

My floors look AMAZING!!!!

The job gets done in a timely manner and the carpet is completely soaked.

prompt, friendly service. carpets look great!! you accomodated our need to have the carpets cleaned over the weekend not to interupt our office business Mon - Fri, that was a BIG help, we moved right back in on Monday and business as usual.

thanks again,
Jim Wankier

The carpet smelled so good and the professional doing the carpet was so nice and so friendlyl and helpful

Your technician spent almost 10 minutes trying to up-sell me on EVERYTHING! Your service was great, but I did not appreciated having my time wasted when I already knew what I wanted.

After showing the Zerorez representative the three areas to be cleaned, I asked for an estimated time to complete the job. "About 1 hour 20 minutes" was the response. I saw him several times standing in the middle of the rooms texting on his cell phone rather than working. He took over 2 hours 30 minutes to complete the job. When I pointed out some areas that did not seem to be cleaned well, he indicated that was the best he could do. I asked him to go over the areas again, and once he did, the areas were cleaner. I also asked for some spotter and he indicated the trucks were rotated so he didn't have his normal truck and he didn't have any spotter. Shouldn't all trucks have spotter? Overall, he was a nice guy, but it seemed that he gave me one excuse after another and one of the areas looks only marginally better than it did before he arrived. I am not impressed with the lack of quality work and with the extremely long time taken to perform shoddy work.

This was the first time we used Zerorez and I think that you did a great job. The Technician was very friendly!I heard about your services on KSL ($25 per room and a vacation voucher.) We still have not received the vacation voucher. I hope it comes soon, I would like to use it for my birthday.

Jesus was very professional and helpful. He was on time and explained everything carefully and did a very good job of cleaning our carpets.