Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33425 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 23, 2012 — Rated 8 out of 10 by K.D. Zerorez Salt Lake City
What could we do to improve?

Not much, Like the carpet

Report a concern   November 23, 2012 — Rated 9 out of 10 by T.B. Zerorez Salt Lake City
What do you like about our products and services?

Very professional service however not happy about not being informed that stairs and hallways were not included as an area by your office staff at the time of scheduling:-(

Report a concern   November 23, 2012 — Rated 10 out of 10 by Scott Dorton Zerorez Salt Lake City
What do you like about our products and services?

I was so pleased with my first carpet cleaning with zerorez that I didn't hesitate to call them again this time.
They are extremely professional, courteous and thorough. The technician was on time for the appointment,
explained the process and went to work. The carpets are clean, I am satisfied, and won't hesitate to call
zerorez for my next cleaning.

Report a concern   November 23, 2012 — Rated 9 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

loved it.

Report a concern   November 22, 2012 — Rated 10 out of 10 by M.W. Zerorez Salt Lake City
What do you like about our products and services?

A very good job of cleaning our carpets. Tech. was punctual and nice. Satisfied with your service.

Report a concern   November 22, 2012 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

I like how my carpet looks right after it's cleaned. I like knowing that there isn't any residue left in the carpet to attract dirt.

Report a concern   November 22, 2012 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

They work! It is the best carpet cleaing experience. The tachnicians are professional and polite.

Report a concern   November 22, 2012 — Rated 9 out of 10 by G.B. Zerorez Salt Lake City
What do you like about our products and services?

Technicians are nice and polite. Carpet looks great. Not as wet as with other companies.

Report a concern   November 22, 2012 — Rated 9 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpets, friendly service techs

Report a concern   November 22, 2012 — Rated 7 out of 10 by S.T. Zerorez Salt Lake City
What could we do to improve?

The guys did a great job, but I felt like they were rushing through. I didn't think they were as thorough as they should have been. I think the price is a little bit higher than most places.

Report a concern   November 21, 2012 — Rated 9 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Great job cleaning my older carpeting.

Report a concern   November 21, 2012 — Rated 10 out of 10 by Brenda Smart Zerorez Salt Lake City
What do you like about our products and services?

I appreciated no chemical soapy residue and how professional the technician was.

Report a concern   November 21, 2012 — Rated 9 out of 10 by E.B. Zerorez Salt Lake City
What do you like about our products and services?

The carpet always looks great after the cleaning.
This visit Isais was a very friendly and easy to work with representative.

Report a concern   November 21, 2012 — Rated 10 out of 10 by Larry Ferolie Zerorez Salt Lake City
What do you like about our products and services?

cleans well and no dampness after a few hours. Staff on time and thorough

Report a concern   November 21, 2012 — Rated 9 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

The carpets are brought back to almost new condition

Report a concern   November 21, 2012 — Rated 10 out of 10 by K.G. Zerorez Salt Lake City
What do you like about our products and services?

carpet looks much better, smells good and your staff are pleasant, courteous and helpful to explain options

Report a concern   November 21, 2012 — Rated 7 out of 10 by V.L. Zerorez Salt Lake City
What could we do to improve?

Explaining better over the phone the cost/charges for intermediary areas like halls, etc

Report a concern   November 21, 2012 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

He did a veery good job

Report a concern   November 21, 2012 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

No residue, great cleaning

Report a concern   November 21, 2012 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

At this point, my floors looks very clean. I was surprised at the length of time it took to dry. One of the carpet appeared to buckle, but looks fine now that is has dried. The basement still smells a little swampy, if it doesn't go away I will give you a call. Most of the spots are no longer visible. I would like a list of all the possible additional services and the cost of the services through email before the day of service. That gives me an opportunity to make decisions before the day of service. The technician was prompt, personable with my husband and me, and wanted to make sure we were pleased with the service.

Report a concern   November 21, 2012 — Rated 10 out of 10 by S.G. Zerorez Salt Lake City
What do you like about our products and services?

The product and services were as advertised. Technician was polite, and professional.

Report a concern   November 21, 2012 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

My rugs dried much quicker than other rug companies. Your service people were quite professional and courteous.

Report a concern   November 20, 2012 — Rated 10 out of 10 by M.K. Zerorez Salt Lake City
What do you like about our products and services?

When we start to regret buying a light colored carpet we call you guys in and all is good again. Great job of cleaning.

Report a concern   November 20, 2012 — Rated 10 out of 10 by Leonard Geertsen Zerorez Salt Lake City
What do you like about our products and services?

Carpets clean up well and stay clean longer

Report a concern   November 20, 2012 — Rated 9 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

I thought William did a great job. He worked very hard on my problem areas and my sofa looks like new again.

Report a concern   November 20, 2012 — Rated 9 out of 10 by Y.T. Zerorez Salt Lake City
What do you like about our products and services?

You have a good equipment and friendly hard working people.

Report a concern   November 19, 2012 — Rated 10 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

I love the short drying time and the fact that the carpet doesn't feel soapy or filmy afterwards. Alfredo, the technician, was awesome - he was very knowledgable and I felt comfortable having him in my home. I will be using this company again, and again, and again.

Report a concern   November 19, 2012 — Rated 10 out of 10 by A.V. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look wonderful. Isias was very professional, worked quickly, and made my carpets look new again. Thank you!

Report a concern   November 19, 2012 — Rated 10 out of 10 by Betty Hatch Zerorez Salt Lake City
What do you like about our products and services?

very friendly technicians and very clean and efficient job done

Report a concern   November 19, 2012 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

It' amazing how our very old carpets looked almost new again!


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