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based on 33425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The workers were professional and seemed to know what they were doing. Where is my bill with break down of charges. They said they would email it to me.
The PREVIOUS time I had Zerorez, I felt as if I had to barter with my tech for various services. This time was much more comfortable for me. William had a business attitude and explained the process and costs in an excellent manner. He worked quickly and thoroughly.
Family owned- no residue-quick drying- great job!
friendly, on time, good and efficient work.
friendly,knowledgeable technicians, tile and carpet looked amazing
Our bid included the cleaning of an upstairs office. That office wasn't cleaned. Otherwise, the carpets in the rest of the place look great.
They did a good job. And set up the appointment quickly
Price was not quoted correctly when I called on the phone. I thought it was $89. Then I thought I was paying an additional $60 for the stain guard, which would bring the total to $150. Then there would be taxes, etc. However, it ended up be $223.00.
Your technician was efficient, polite, speedy and knowledgable. I am very happy with the job done and will recommend you to friends! Lorna Kujanpaa
The man who cleaned our carpets was very professional. He did an excellent job.
My carpet hasn't looked this good since it was new, the young man was so kind and friendly! I will never call any other company to clean my carpet.
I liked the final product (clean carpets)
Disclose the other fees/real price in advance. Water disposal fee?!? Please!!!
My carpets are so clean! I am so happy! :)
You show up on time, do a good job, I like it!
You got my white carpets clean.
The carpets look great. The service techs David and Jesus were very informative and helpful.
I liked that Jarom did not try to sell me extra stuff. I mean he did his job, but he was not like the chemdry guy who really got on my nerves. He was very nice and down to earth. I asked him what I could do to keep the carpets clean. He told me about the Starch guard I dont know if that is even what it is called, but he did an awesome job! I will definitely use you guys again. My carpet looks great, and I really liked that you guys dont use soap. Thank you so much!
The technician was willing to listen to my concerns and worked to please. He did a very nice job. We are happy with how clean he got our carpet and like very much not having residue left after the cleaning.
Carpet and couches look great. Friendly technician.
Prompt service, clean technicians. good results
On time service . Very friendly and knowledge tech Jordan. Jordan was awesome.
Extremely professional and informative about the services being rendered! 100% awesome service and zero douchebaggery. I would definitely recommend zerorez to others for professional cleanings.
They were fast, efficient, and the carpet looks GREAT. Jim Vance was friendly, and did the work well. He even got blue Jello out of beige carpet! Thanks!
Great results, courteous employees
you have usually been able to clean my carpets and sofa to my satisfaction without harsh chemicals
My carpets are bright, The carpets are soft, The Carpet Cleaners were fast and friendly.
I have used Zerorez for many many years and will continue to use them in future.
Left residue and spots on nearby furniture and the floor. They cleaned two chairs for us. We already cleaned up the mess. Scheduling was also a problem. I called more than a week in advance and set up the day. They said they would call ahead to tell us when they would be coming. No phone call and even when I called them, they said they weren't sure about the time. Waited all day. They finally came about 5:00 p.m.
Friendly and professional techs. Dry carpet. Love the service and the product.
I had Zerorez come and clean a walk-in closet. We have a cat who has urinated on clothing that was on the floor. Some of it got on the carpet and has made the closet smell bad. I paid $40.00 extra for the pet treatment. A few days after the carpet was cleaned it still smelled bad. I used a black light UV flashlight and could see that were still spots on the carpet from the cat. Also, I paid $112.50 extra for a spot on our landing where the litterbox used to be. This spot was a lot worse than the closet. But after the special foam treatment it still smelled bad and has a stain. The living room and stairs that were cleaned look great. However, I feel that the extra money I paid for the pet treatments ($152.50 in all) was a waste! I would like to have a refund of the $152.50.