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based on 33715 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your system produces good results and it seems safe and reliable. Your techs are pleasant and seem anxious to do a good job. It was easy to set up the appointment online. Everything went well.
Billy G was very kind and really dud a good job
The technicians were very honest and upfront about the types of service and related costs.
We have been using Zerorez for several years. We like that the carpets are clean and that the technicians are courteous and well informed. We have recommended Zerorez to many people over the years and will continue to do so. Thanks.
the tech was great and my carpets are clean
The carpet got clean and didn't take long to dry. The young man who cleaned it was neat, presented himself well and explained everything so we didn't have to guess what he was doing.
Carpet was soft after it dried and not crunchy like the other carpet cleaning companies I've used in the past.
No smell and they cleaned my carpets very well. Also, they were very nice and answered all my questions. So glad we found you!
Employees were clean and friendly. The service was quick and efficient. We are really happy with everything.
I loved how helpful and the great job Rick Nolen did for me.
Narrow arrival appointment window.
My carpet, couch and stairs are very clean! Porter was very good.
It is a 10 plus and I already responded to this after Alfredo did the job.
My tecnittion was sloppy in the cleaning missing areas that leave me very frustrated with my spotty carpet, the only reason I would give a three instead of a zero is that the process was so good for a very dirty carpet. We had to keep on our guy to try harder on traffic areas he had good success but left stripes,, squares, and fixh shaped areas that are more dirty still than the whole. I feel he or someone else should come back because the process is obviously very good.
It's not that you were lacking. I just rarely talk about businesses with my friends.
We were really impressed with our serviceman, I think his name was Jordan. He did a fantastic job! We felt like he really knew his work and did his very best. We really liked Zerorez, ans we will call them again. Excellent service!!! Margaret
I have seen your guys do a great job before! This time it looked like a good rinse job with plain water. I have had far beter results using a rug doctor carpet cleaner.I do not know if Mike had the wrong water or if it had set too long in the truck.
easy fast always clean
Quality services. Great customer service.
Not much, Like the carpet
Very professional service however not happy about not being informed that stairs and hallways were not included as an area by your office staff at the time of scheduling:-(
I was so pleased with my first carpet cleaning with zerorez that I didn't hesitate to call them again this time.
They are extremely professional, courteous and thorough. The technician was on time for the appointment,
explained the process and went to work. The carpets are clean, I am satisfied, and won't hesitate to call
zerorez for my next cleaning.
loved it.
A very good job of cleaning our carpets. Tech. was punctual and nice. Satisfied with your service.
I like how my carpet looks right after it's cleaned. I like knowing that there isn't any residue left in the carpet to attract dirt.
They work! It is the best carpet cleaing experience. The tachnicians are professional and polite.
Technicians are nice and polite. Carpet looks great. Not as wet as with other companies.
Clean carpets, friendly service techs
The guys did a great job, but I felt like they were rushing through. I didn't think they were as thorough as they should have been. I think the price is a little bit higher than most places.

Your technician was fast and polite. He did a great job. The carpets were a wetter than I thought they would be left. It took several hours to dry.