Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33951 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 13, 2015 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Very clean, did not take very long
Report a concern   January 13, 2015 — Rated 10 out of 10 by B.J. Zerorez Salt Lake City
What do you like about our products and services?

the carpets are always so clean and fresh after cleaning
Report a concern   January 13, 2015 — Rated 10 out of 10 by A.Y. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez was able to get out stains that were over 4 years old that previous carpet cleaning companies couldn't get out.
Report a concern   January 13, 2015 — Rated 10 out of 10 by Jarom Rush Zerorez Salt Lake City
What do you like about our products and services?

No one has a better cleaning system than zerorez.
Report a concern   January 13, 2015 — Rated 9 out of 10 by Fred and Jill Bernhardt Zerorez Salt Lake City
What do you like about our products and services?

carpets stay cleaner longer and stains stay away longer
Report a concern   January 13, 2015 — Rated 10 out of 10 by Julianna Shields Zerorez Salt Lake City
What do you like about our products and services?

Juan did an excellent job cleaning my carpets. When I need carpet cleaning again, I will call Zerorez again and ask for the same technician.
Report a concern   January 13, 2015 — Rated 10 out of 10 by B.A.C. Zerorez Salt Lake City
What do you like about our products and services?

That normally the carpet cleans and dries fast. That you took care of problems in a fast manner. Thanks
Report a concern   January 13, 2015 — Rated 10 out of 10 by Neal Davis Zerorez Salt Lake City
What do you like about our products and services?

First, the carpet cleaning was fantastic. All spots were removed and the 15 year old carpet looks almost like new.Second, your technician,Ben, was incredibly diligent and hard working and is a great example of what all Zerorez employees should strive to be like. Thank you!
Report a concern   January 13, 2015 — Rated 6 out of 10 by H.G. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I was happy with your employee. Jake was fantastic. Your product did not do a good job on my upholstery. I will not use you again for that. My carpet cleaning was satisfactory.
Report a concern   January 13, 2015 — Rated 10 out of 10 by E.J. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals. Professional staff. Quick cleaning and drying. Very effective cleaning of very dirty carpet and couches.
Report a concern   January 13, 2015 — Rated 10 out of 10 by P.H. Zerorez Salt Lake City
What do you like about our products and services?

EVERYTHING WAS GREAT.
Report a concern   January 13, 2015 — Rated 10 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

Loved the grout cleaning, the results were amazing!
Report a concern   January 13, 2015 — Rated 6 out of 10 by C.M.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I felt like there was some bait and switch aspect to your pricing. The original cost would have been $105. We added treatment to a stair way and 5 area rugs and the final bill was about $370. Next time we will do it ourselves or call someone else. The guys who came were nice and did a good job.
Report a concern   January 13, 2015 — Rated 8 out of 10 by D.B. Zerorez Salt Lake City
What could we do to improve?

We had some streaking with our carpet and a service man had to come out a second time to correct the issue. I am satisfied with the results. I would hire zerorez back. That said I can't really give a 9 or 10 rating when the job isn't completed correctly the first time. I appreciate the courteous and professional manner in which this problem was handled.
Report a concern   January 13, 2015 — Rated 9 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

Got all the stains out and the service technician was very nice and very professional
Report a concern   January 12, 2015 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

The carpet was cleaner than the last time I had a different company do it. Alex was great.
Report a concern   January 12, 2015 — Rated 10 out of 10 by Madeline Reed Zerorez Salt Lake City
What do you like about our products and services?

They do an excellent job! Very careful and exact in their process. My carpets are like new. I am very satisfied!
Report a concern   January 12, 2015 — Rated 9 out of 10 by P.R. Zerorez Salt Lake City
What do you like about our products and services?

Customer Service was excellent. Carpets were cleaned quickly and effeciently.
Report a concern   January 12, 2015 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

Really like Juan he did a fabulous job. Very respectful! Gave 150%
Report a concern   January 12, 2015 — Rated 10 out of 10 by Melanie Lindquist Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks great and the technician was so nice to work with.
Report a concern   January 12, 2015 — Rated 2 out of 10 by B.A.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The carpet was very wet when completed and is still wet two plus days later.
Report a concern   January 12, 2015 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

Deep cleaning that lasts
Report a concern   January 12, 2015 — Rated 10 out of 10 by Alan Smart Zerorez Salt Lake City
What do you like about our products and services?

This is my second time with Zerorez. I had my carpets cleaned a few months ago and was very pleased. Scott came and did our tile work last Saturday. He was extremely knowledgable and great to work with. My husband and I commented that both technicians (carpet and tile) were very pleasant and felt good about the service we received. The grout in my house looks brand new. We will continue to use Zerorez in the future. My neighbor asked me about the carpet cleaning and I told her about the great job that was done. I saw the truck at her house within a month of the referral. I also had my daughter use you in Dallas. She was also very pleased.
Report a concern   January 12, 2015 — Rated 10 out of 10 by Mirta Brock Zerorez Salt Lake City
What do you like about our products and services?

Great and friendly service. Excellent products.
Report a concern   January 11, 2015 — Rated 10 out of 10 by P.R. Zerorez Salt Lake City
What do you like about our products and services?

Extremely polite and thorough. Would highly recommend Regan to any prospective customer.
Report a concern   January 11, 2015 — Rated 10 out of 10 by G.D. Zerorez Salt Lake City
What do you like about our products and services?

The carpet is always perfect when done.
Report a concern   January 11, 2015 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

The areas were cleaner than they have ever been
Report a concern   January 11, 2015 — Rated 6 out of 10 by M.V. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My only problem was estimates on time that carpet cleaner would arrive. Tied up my entire day.
Report a concern   January 11, 2015 — Rated 9 out of 10 by Z.E. Zerorez Salt Lake City
What do you like about our products and services?

I like the technicians and how fast and thourgh they are
Report a concern   January 11, 2015 — Rated 9 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Dean did a wonderful job cleaning several areas including our stairs. Unfortunately he could not service the dryer ve bjh t/duct due to the unusally narrow & turning opening that is located within the interior wall of our second story. Dean however took the time to change hoses to try to make it work, no fault on his part. He in turn did not charge us for the service or the time taken to attempt cleaning the vent. I would definitely recommend Dean & Zerorez.

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