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based on 33951 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Like the idea of not having any residue. We also had two spots that had been on the carpert for a few years, and they were totally cleaned. We also appreciated the work that Isaiah did - very polite and thorough.
The technicians are friendly, kind and fast.
The carpets always look so nice when they leave. The guys have always come in, introduced themselves, have always been polite, left my home in good shape after doing their job. The reps have always been friendly and respectful. Thanks for the service you provide.
The young man who did an exceptional job of cleaning the carpets was careful, courteous, thorough, and did a fine job. His work was more than satisfactory.
I also appreciated the on-o-line instructions prior to his visit.
After an unsatisfactory experience several years ago, it was only he Zeroz method that prompted me to give it another try. With the fine service and attention ti detail the carpets received on January 16, you have a customer for life.
Carolyn Snell
The technician was efficient, informative and very professional.
No chemical residue or fragrance
The floors in my home look clean and refreshed and new again.
Using only water to clean with instead of a soap cleaner. I liked how quickly my carpet dried. Ready to walk on In about 4 hours. Very respectful and courteous worker.
I asked about spots in my kitchen grout that didn't look clean. He went over it a second time but it didn't improve and told me it was stained. Today we took a wire brush to the kitchen grout (like what he did on a spot in my bathroom) and the kitchen came clean. We ended up spending all day today cleaning it. Also not happy with how your machine doesn't get close to the edges and leaves about a 1 1/2 inch line that is dirty that I had to clean before I sealed it.
Friendly, personable, knowledgable service.
The outcome of the job was more than I expected. The carpet looks great. The technician was friendly and took the time to do quality checks with me and explain what he was doing. Also, the service was quicker than I was expecting as well. All and all, I am VERY satisfied and will be using Zerorez for our next carpet cleaning.
Alex the technician was very nice and professional. He was knowledgeable about the carpet business and represented your business well. Give Alex a raise as he thoroughly cleaned my carpets with care
Professionalism! The technician that came to our home was terrific.
It works, no oders, quick, professional worker.
The technician was really nice and knowledgable. He did a great job with the work and explaining everything thoroughly.
I like the tile cleaning
I like that you do not use harsh chemicals. The technician was very knowledgeable about the product and procedure. I was very pleased with the results of the cleanings we received.
Our carpets look very nice and clean. The cleaners were very efficient, and friendly.
Excellent technician with great personality
Carpet looks brand new-great quality cleaning-but it took over 24 hours to dry in some spots.
Always a job well done. Clean, courteous techs
Very good service, Thanks
The service and the fast drying
This is the first time I have used your service of cleaning grout. It was fantastic!
My carpets feel super clean and the man that did the job was very knowledgeable and kind. I love that it was a time mounted vacuum and it did a good job
Great customer service. Speedy turnaround time. Carpets look terrific!
dried fast and clean
Always friendly and knowledgeable. Great attention to detail.
Carpets look great, Brady was very knowledgable and did a good job.