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based on 33951 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No residue, no cutting corners, carpet looks like new and didn't think it was possible!!
Our operator was exceptional in spite of many problems with equipment. Another employee brought her a hose without holes and she managed to fix a part damaged with our vise grip and tools in our garage we were happy to let her use. She stayed until everything was completed (a full day) and our stairs haven't look better since we moved into our home. Keep this sweetheart as we plan to do downstairs when we get Christmas put away. Keep up the GREAT work. John & First name removed Dominge
Expected more carpets didn't seem as bright as wanted
Good work, courteous men, good job
Really did a great job on stains. Soft carpeting following cleaning
Brady. He cares about his customer and the job he does...
your service person was right on time and very personable. work was fast and complete.
Thanks Bill for the great feedback!
Carpet took 18 hours to dry.
I have new looking travertine stone, I hope the sealer is as great as the other products.
The young men who came the two times that I had your service were very professional. I was pleased with their attitude and their service. My carpets that did not clean up with another company cleaned up nicely. There is still one stain in my upstair bedroom that did not come out. That disappointed me but I would still recommend your company. Thank you.
Service was excellent--fast and efficient. I like the carpet guard. It really works.
Excellent
the results and the great service!
I called to have you clean a four foot area that had a stain on it. I was told that there was a $100 minimum to have you come out. Then when the men came to clean I was told it would be an extra $40 if I wanted the stain cleaned properly. By the time they were finished I was charged almost $200. I have always loved the result of your carpet cleaning but feel that $200 is too much money to pay for one room and a 4 foot hall.
love it!
I like the feel of the carpets after cleaning--no residue! The cleaners were willing to work on stubborn spots until they came out.
Carpets stay clean longer. No "crunchy" feel after cleaning. Dries quickly.
Up selling drives me crazy
Cleaners knocked a wreath off our door and busted it. Then there were still small stains after the cleaning was done. Most of it looked ok but had better results the last time you cleaned.
Great technicians and always gets our carpet cleaner than anyone else.
They told me the drying time would be 4-6 hours. It took well over 12 hours before we could walk on it. In fact, after 24 hours it will still a little bit damp.
This was the BEST carpet/tile cleaning service we have had during the 15 years we have lived in our home. The young serviceman was kind and efficient.
Excellent customer service! My carpets look so good! Chris was great, very thorough, professional and friendly. Thank you!
Friendly service; thorough job cleaning.
I like the way my carpets feel after you have been to clean them: not crunchy with soapy residue that attracts dirt quickly afterwards.
You weren't able to get the stains out of the chair or the carpet.
It made the carpet come back to life, and the job was done professionally.
Your technicians know what they are doing and your product works very well.
Carpets look much better than they previously did. No residue or soap leftover to vacuum up after carpets dried out. Cost was very reasonable, and technician was very kind and efficient. Overall a very good experience.
No residue, quick drying and on time service
No chemical smell. The carpets look super clean (so far).