What our clients think of us!

Surprise was the pet stain removal of $50. per area. Seems really high. The carpet looks good.

Fernando was fantastic, very thorough and very careful. Carpets look great and stay clean.

Carpets look and smell great after cleaning. Very professional techs.

Carpets look great and it doesn't take long to get them cleaned.

Great technology that leaves carpets really clean.

I love that there is no residue. And Christian got out some pretty old stains and was also very polite and personable.

the carpet stays clean

Your employees are very polite and nice. Christian was particularly gracious! Also, I like the job that is done on our carpets.

Quick drying and the technicians are great.

Scheduling was easily done, and the representative arrived on time. He (Christian) was very good at listening to all the things we wanted done. We actually changed our plans from our initial call to schedule the cleaning. Christian quickly figured up the new order costs.

He was also very good to explain the cleaning technique, including doing a test to identify the rug fabric type in each room. He applied spot removal liquid on heavy traffic areas we identified, and then he was thorough in cleaning all rooms and stairs.

With Christian's good advice, we decided to have a hand woven wool rug cleaned. Christian checked price and process, and then we agreed it would be best if he took it to their facility for proper cleaning. It was returned to us 3 days later, and we were very pleased to see how clean (and lighter in weight, due to dirt removal!) it was.

We were very pleased with the Christian's excellent customer service. We recommend Zerorez and Christian!

T Wright

Very friendly, personable guys who did a GREAT job -- I was impressed with their methods, demonstrations, and my carpets are beautiful!

your technicians are awesome the problem is with the scheduling and dispatch
they give times that are not met. THEY NEED TO ALERT CUSTOMERS THAT THE TECHNICIANS ARE COMPENSATED BY COMMISSION

Be more thorough the first time so we don't have to hassle with re service. Particularly on attention to detail with tile.

The gentleman that came back and cleaned a few problematic spots was excellent. He even did an extra small rug for us!

your efficient and polite service

I filled out another feedback that you sent.

Friendly staff and way the product cleans.

No smell, no mess, carpets look clean.

My carpets are cleaner then with any other carpet service I've used.

Great people and good results.

I have found most of your technicians to be concerned for detail, prompt, and courteous , time before this last one I have had some problems with the carpet stretching . I was hopeing thT while you were out that you could stretch it for me and o wS disappointed that this was not a service you offered.
My carpet looks clean and I will call again.

Your representive that came to our home was really good

Just continue on the same path you are traveling. Customer service is top knotch.

I like that you were able to come the same day. Your recognition was friendly and polite. I like that you don't use harsh chemicals

Zerorez alway does an outstanding job!

Quality, ease of business and friendliness of staff

My carpets look great and they don't feel rough or sticky. We don't like scotchguard or anything like that on them. They are nice and soft.

I thought my carpets looked wonderful except 2 places. He tried many times to clean them but the stain in front of my couch didn't come out. I also ha band the protectant put on because he said it would protect my carpets.

new / innovative way to clean carpets. I was very pleased with the technician and how he represented himself and the company. Very professional.

Will be back in the future.

The only thing that I didn't really like was the corporate office input my number wrong 2x's.

Our technician Alex was awesome. He was so pleasant and thorough! He was very careful in our home and did a wonderful job. Give him a raise!