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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rep was 2 hrs late.
I didn't get anyone at the call center to answer my call until the 5th or 6th try. Even after leaving a message no one called me back. I was going to go with a different company, but someone answered on my last attempt. You really need to improve that, or I can't recommend you to anyone else.
good service
It seems to last longer than other companies.
There was just one strip of carpet (10 inches by 30 inches) that was missed and we are having to call them back in. Other than that, good job.
Your employee did not put our vents back in the right places so now we have to replace them and fix the brand new ones we just put in. Not professional in any way.
The cost all said and done was double what I antcipated.
I was expectng better results as the before and after condition was not as contrasting as I had hoped.
Got the capets cleaned and the worker was very imformative with what he had to do.It did take awhile to dry. But was satisfied with the work
Excellent results by exceptional service people! They are always very neat and organized as they work. It is a pleasure to have them in my home and I'm always happy with the results.
Everything!!!! I love how clean my carpets are after they've been cleaned!!!!
Professional customer service and no residue left behind
All my rugs look wonderful. Thanks for a good job.
Generally all of the stains come out !
that there is no residue left behind so I think it is better for my carpets. The guy who cleaned our carpet was kind, answered all my questions, and made sure I was satisfied.
Great service and NO residue - carpets stay cleaner longer.
Your cleaning process really gets the carpet clean and leaves it not too wet.
I love my clean carpets. The Zerorez method is extremely efficient with no residue or odor. Dean Howell was very professional and thorough. He was concerned that every area was left in prime condition.
Thank you for excellent service and customer consideration.
Tile and grout cleaning. I've tried for years to get it clean and zerorez is my answer!
The versatility of cleaning any floors
Friendly rep, called before coming, worked very efficiently.
Zerorez is the best way to clean carpets.
I was introduced to your company years ago. I've since always used you for my carpet needs. I think you do a good job. My boss has always used Boss Carpet Cleaning for our office. Within a month of the cleaning, our carpets are always looking awful. He has been cleaning them 4 times a year. Last fall, I suggested that we try Zerorez to see if you could do a better job. My boss was really hesitant to switch because Zerorez quoted us quite a bit higher than Boss. But your technician told me we should only be cleaning twice a year, not 4 times. So if that was the case, all-in-all you would be cheaper than Boss. I used that argument to convince my boss to try Zerorez. There was a huge improvement. Although we are about ready for another cleaning, we are all pleased how much better the carpets have looked, and we've gone 6 months instead of our usual 3. So good job Zerorez!!. You should give me a credit for gaining you a new comercial client (Affiliated First Title in American Fork). :) Brittani Dibb of Saratoga Springs, UT Phone number removed
Products don't leave my carpet with a chemical smell. Technicians are knowledgeable, friendly and hard working. Carpets looked amazing when job was complete.
Professional and fast servicing.
Excellent technician - beautiful result - good price
The technician last week was able to get out a spot in our carpet that had been there for years. Thank you so much!!!!
Did a great job, was on-time, pleasant and effective.
I sent another email, but even after 3 tries, that stain is not good. Don't know what we can do? I suggested putting a barrier between the carpet and the pad, but nobody seems to want to take my suggestion.....
I like the results and your tech was great. Thanks

The hardest part was getting an appointment made.