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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That it leaves no residue, dries quickly, and the technician was great.
Very knowledgeable staff. Understood our concerns.
No chemicals
Price competitively I felt it was a bit high for the whole service I got!
it is everything you said it would be.
Efficient, Gets the carpet clean.
No chemicals, dried in about 7 hours
The technician was very courteous and very thorough in we asked him to do. The carpets and chairs dried by the end of the day and we were able to put the house back together before we went to bed. He also got two different spots out I could not get up. One of them being blood. The carpets are soft and not stiff from chemicals.
Great service.
already did this once but here goes again. They were great. professional and courteous. Carpet turned out great
We are really happy with the results we got from Zerorez. Our technician Juan was very thorough and helpful. We will definitely be using Zerorez in the future!
no residue that attracts dirt
Service tech was awesome but I was charged twice for the cleaning and as a branch manger of a major credit union it kind of makes me question if I should refer without the worry that my clients will be double charged
Now that the carpets are dry it looks like the carpets were not even cleaned including spots that are really visible and spots that were left crunchy as if unclean. Disappointing.
Stairs were left VERY wet. Took two days to dry. Also a big spot which I didn't.t notice when when showed up and is crusty. Cleaning mist have brought it up. Will purchase a carpet spot cleaner and work it out. I was surprised at the cost. Guess I didn't read the fine print..$150 on room clean,, not stairs, etc. I will know to ask more questions. Alex was very personable. I questioned the short time spent on rooms spraying the Protestant..said it would spread with raking in?
Every cleaning experience with your company has been great for our home.
The service person was polite, thorough and quick to clean.
Your iionized water without chemicals. Dave is the best person that we have had to clean our carpets
More environmentally friendly!
My tile looks AMAZING!!! I am so pleased
The Technician, David Alred, was very professional and worked very hard. However, the carpets on both sets of stairs and the landing were very wet and I had to set up fans the next to get them dry. When these areas finally dried, they were a little "crunchy" and I felt I needed to vacumn all areas that were cleaned again to take care of this problem.
you don't use harsh chemicals or foam that leaves a residue
Your technician came out and worked hard to clean our steps again sop they did not show any dark streaks in the carpet.
Accurate, thorough and complete customer service
The tech was great! He was very professional.
It just looks and smells so clean!!!
Alex was our representative and he was very prompt and efficient!
The results were great. The man that came out to do my service was so nice and helpful, he did a wonderful job.
Please fix your email reservation system and your phone system. Can never get through when I call. Stay on hold for 10 minutes and then go to a voice mail. On the reservation system, you aren't really making a reservation. It's just a way to get a call back from your appointment makers, who apparently don't have any clue that you already chose three days and times for your preference.