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based on 33446 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact that no cleaners are used - I used to use a home carpet cleaner and it always left residues that felt "crunchy" afterward, and seemed to make the carpet get dirty faster. I look forward to the carpet staying clean longer.
If one of my friends asked for a recommendation, I would say you did a good job and that you were on time and friendly, but I don't see any of my friends asking "who cleaned your carpets".
Otis did an excellent job. He was courteous and professional. He is a good example of your company's ethics and work policy.
I will be using ZeroRez again in the future.
My carpets, tile, and area rug rig look brand new again!
The carpet cleaner was very friendly and polite.
Your technician was very friendly, helpful and thorough! We were hoping to get the deal where you come back and spot clean in 6 months free since our bill was so close to $400.00. That would be great! Please let us know!! Thanks so much the carpet and furniture look great!
One of the bedrooms was left smelling like throw up. I am not sure if it was an old stain that was just lifted to the surface or not, but we would like it to be fixed. I have tried to call, but I cannot get through to anyone. I am happy with the rest of the house, but we've had to wash anything that touches the carpet in that room because it has such a horrible smell.
My carpets look great. No residue and less wet than other carpet cleaners.
That you fix what doesn't turn out right. That you explain the process and the reasons for certain results.
No idea.
I like that your cleaning service leaves my carpet clean and soft, with no crunchy feel to the carpet. The technician was very careful with my furniture and with the corners of the walls and doorways, so there were no scratches or marks on anything.
Seemed to be very clean and more likely to stay clean.
I like that no residue is left in my carpet. Dane was a great cleaner.
All other carpet cleaning companies do not have minimum or maximum room sizes - they do distinguish the difference between combined rooms and single rooms, but there are no square feet requirements. When I signed up for carpet cleaning there was noting on the website, then when the technician showed up he informed me of the limitations. I more than likely not be using your service again.
Very professional technician; explained method and offered appropriate suggestions to improve outcome.
Excellent rep did a wonderful job on our air ducts, dryer vent, and heater vents. Very professional and just plain nice.
Very professional ! I am very happy with the results. The Zerorez man, Chris, was friendly and efficient !
The tech was very personable.
great service and the product works. a lot pricier than anyone else (for pet cleanup) so to be honest i don't know if i would use that again. But a great job. Thanks.
My carpets looked really clean. The technicians were very professional and friendly. They were also vey competent and new so much about carpets!
I can't say for sure until a few weeks have passed to see how they still look. However the technician was excellent.
We like that it didn't leave an odor and it looks super clean.
Your service representatives are always professional and courteous. Our latest rep. (Andrew Pehrson) was the best rep. we've had.
I love how clean my carpets are and they feel so good!My entire house feels so clean. I love the thorough job Wendy does. She cleaned my house like it is hers. Thank you wonderful Wendy!You are welcome at my house anytime!! Thank you so being so awesome!!!! 😁
It feels really clean
Fast and listened to my concerns.
I like the personnel I have to work with, I love my clean carpets and how they feel after they are cleaned, soft not stiff like some leave them feeling.
That when your technicians say they'll be there, they will. How awesome the carpets look afterward! Beautiful! Thanks!
Great thoughtful service

Isaias is completely professional. He takes pride in his job and does a great job. Our carpet comes out so clean when he is finished.