What our clients think of us!

Left residew from carpet repellent on wood floors and missed some spots on grout....

The Service technician was absolutely unbelievable. She worked harder than I have ever seen a worker within the walls of my home. Her work was efficient, thorough and totally acceptable. The standards she exhibited were of top excellent status. Her attitude regarding increasing my vents to include all of them, was enthusiastic and cheerful. She was just amazing.

Also, your product is the best. So happy with the carpet job that was completed.

Her appointment time of arrival was delayed somewhat, but she continued to keep us informed. You have one terrific and dependable worker to make your company look even better. We hope you are paying her enough to keep her.

Very friendly, knowledgeable techs and "zero rez".

The encapsulation and extraction and the technician who explained it all so well! Oh, also timeliness and ability to schedule within 2 days. And phone support. Someone who answered who knew what was going on! LOVE that!

They were on time, worked quickly, and looked great.

You didn't come clean carpets until 7:30 at night with no phone call letting me know you'd be that late! We had to track you down to get answers! We did get the service discounted but I would have rather had my time respected!

I Love the water treatment you use for your water! The carpet dries so quickly! I feel like my carpet is so clean now! It looks clean, smells clean and just feels clean!
Your technician, Angelo, was extremely knowledgable! He showed and explained to me how your water system works. He also told me things about my carpet that I did not know. Angelo made certain that I was happy with the carpeting after he cleaned it. He is very clean cut and curious!
I'm so happy with Zerorez that I've already told three friends about it!
Thank you so much for your great service!

Your technician is a very friendly hard worker and does a great job!

Carpets look so much better! I was going to replace carpets but I will be waiting for awhile to do so. He did and excellent job.

The cleaning of the carpet and the chair was fine. The tile cleaning in the bathroom was altogether another matter. The price I paid was for an experienced adult to clean my tile. The job that was done was more like that of a reluctant adolescent with his magic wonder tool. After he thought he was done he asked me to approve his work about 5 times with more dirt in plain sight. Finally I gave up and told him it was OK.
Used to be a professional cleaner, myself. I cleaned new and used camping trailers, then later cleaned apartments between tenants for minimum wage. My work was said to have added hundreds of dollars of value to those trailers and mobile homes. I'm 70 years old now. I don't have the strength to clean like that anymore.
Part of the kid's problem was that his magic tool didn't fit into corners or behind the toilet. What ever happened to a tooth brush and a bit of elbow grease?
I'd be happy if someone who took pride in their work came out and finished the job.

The floor looks so clean and the young Lady was real nice to have in my home

Everything

Reps are friendly and helpful. The product cleans well, and doesn't leave any residue.

to do it all -- just help with the larger pieces. We would have been happy to pay if need be, but no offer was made.

No soaps or detergents used on my carpet. The technician was prompt, considerate, and did a thorough job.

Joseph the technician was very professional n explained how zerorez cleans the carpets, i was very satisfied n will be using them again.

Brady was the young man who took care of my carpets. He was very knowledgeable about zerorez and how the carpets are cleaned. He checked the carpet fibers to make sure he cleaned them properly. As he worked in the rooms, he would ask for my ok, and he would check to see if there were other things I wanted done. My living room carpet is very light and needed help badly. He worked on it until I was satisfied with the cleaning. He did a great job and my carpet looks better than it has in a long time. Very happy with my first experience with zerorez!!

I like that there is no soap left in the carpets. The suction from the truck is powerful and gets the water out. It didn't take forever to dry. One of my hallways was very dirty and it came out better than I imagined or hoped for.

Great results

Communication as to when work will be done. Way too vague and no number to contact.
This was a radio promotion which was $25 per room. Was told I was wrong and $35 per room would be charged. Asked about protectant for one room and a small chair. Was told $30 each. I said that chair was much smaller area and asked him to call office. He was told no changes could be made. Told him about a darker spot in bedroom. Still dirty. He didn't tell me it couldn't be cleaned. Seemed like nice kid just doing what he was told.

You are very organized and have great customer service.
The man that came to my house did a wonderful job.
My carpets look great!!!

Very Expensive to clean pet stains. Technician was great to work with but it was a lot more than I expected to pay. I would recommend for regular cleaning but for pet stain removal I would recommend new carpet. Better guarantee that the smell will really be gone and doesn't cost much more than it cost to clean it.

The service people are friendly and the product is great! My carpets are clean, they smell great and they do a fantastic job.

Product works well and carpets look great! Cleaning technician polite and professional.

I like that it doesn't leave any residue and it dries pretty fast.

The results!

If what you say is true about your empowered water(since I can't verify it) that is what I like.

my carpets look great, it did take longer then 8 hrs to dry, however.

Cleaned very well. The guy spent enough time to make sure it was left as good as possible and explained where and why it couldn't be perfect.

I like Isaias, he is excellent, takes pride in his work and is always so friendly. My carpets always like like new or as new as they can get!