What our clients think of us!

Our carpets feel soft and look beautiful! The technicians
are friendly and do an excellent job!

There natural

Carpets were clean and soft. He did a great job!

I've been very impressed with the cleanings and the customer service of the employees.

Natural cleaner that dried fairly quickly, and I could obviously see the dirt being lifted out of the carpet. They are truly clean for the first time in who knows how long! Thank you!

Efficient and honest, you do what you say you are going to do.

Cleans like no other. Friendly hardworking service tech

No soap

I loved the results! I loved the fact that the technician called and let me know when she would arrive. I shared my concerns with her and she gave special attentions to those areas. I for sure plan to use Zerorez in the furture,

The carpet is not crunchy. Ease in making appointments. Updates as to arrival of technician.

We love having our carpets cleaned by you guys and will no longer use any other carpet cleaning service. We were really happy with our technician who came out the did the service. He was nice, knowledgeable and did an excellent job.

I thought the service was great. My carpet and tile floors look wonderful.

The carpets looked great. Stains were removed and traffic areas were clean. Otis did excellent work.

The service was very efficient and quick. My carpets were well taken care of and the technician was very nice and respectful!

Always on time. Always a great technician. Always a great result, Always rely on Zerorez

The tech was courteous and made sure I was happy with his work. I thought the price was fine

Your tech was amazing he cleaned my carpet extremely well, came out better than I ever thought it would.

My carpets look and smell great. Quick and friendly service.

The carpet stays clean longer, dries fast.

Clean closer to the edges of the rooms. There is always a little line near the walls that does not get clean.

Very detailed

Zero residue of course. No attempts to up sell me on anything. I don't like pushy sales people who try to talk me into stuff and I'm glad no one did this.

No chemicals, natural way to clean.
I am a first time customer of Zerorez. The Saturday following my Thursday area rug(s) cleaning, I received an ad offering $35 dollars off carpets. I called your company that day. I asked if any consideration could or would be made for a new customer who just had their area rugs cleaned. Your customer service representative said he would pass the request onto a supervisor who would call me on Monday - 12/08/2014. I received "no" call back, so I called again on Wednesday. Another customer service representative answered. She immediately, stated "no", didn't bother to refer my call to a supervisor, just auto-responded the conditions of the current ad.
As a long-time customer service supervisor, I have witnessed the profitability of customer appreciation as empowered employees make good customer service decisions. Decisions founded in logic and grace. Few people will call for something other than the stated ad. Those who do are, perhaps, a more prudent or conscientious buyer of services and goods. The kind who recognize excellent customer service and employees going the extra mile to create not just satisfied but truly happy customers. Impassioned customers, build brand loyalty followings, like customers of American Express.
I'm disappointed that such a great service doesn't have the training in place which would require a responsible human connection to close the total experience. After all, our world is built on relationships. Someone needed to consider a new customer inquire worth while and deserving of a call back.

The technician who came out was extremely kind and polite. He explained what he was doing, ways to keep our carpet well cared for, and when it is recommended to be cleaned again. He cleaned our carpet thoroughly. Extremely pleased with Zerorez and would recommend them, as well as use them again in the future.

I like the thoroughness of the cleaning process.

My score dropped from a 10 to a 7 because I did refer you and my friend called and complained to me that she had to have the technician come back. The sad thing is I wasn't surprised because I too almost called to have the technician come back this time but decided to suck it up.

My man was on time and done in hour and 20 minutes. Was helpful very helpful. He seemed to know his carpet cleaning stuff!
Thank you!

You did fine

My stairs especially look incredible. My room looks good and my upstairs walkway looks good too. I wanted to tell you about that day....my directly across the street neighbors house started on fire shortly after Jarom and Wendy arrived Jarom was still out at the truck working the hoses when the family came running out of the smoke filled home. Jarom immediately went running over with a hose but as soon as the owner reopened the door, they knew they couldn't get in. The house did burn down....total loss. Jarom and Wendy were stuck here for quite a while, as firetrucks and hoses prevented them from leaving our street. I was very impressed with how friendly and kind they both were. It was an overwhelming day for me, seeing my friends loose everything except their lives. Jarom and I kept in touch that day via text, sending pictures etc. I hope they come here again, I will definitely request them.

very good product and service. The technician took his time and did a great job.