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based on 34241 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had grout cleaning and area rug cleaning. The cleaning left a white powdery residue all over my floor that I had to clean up after the cleaning was done. It was very messy and I wasn't told in advance that it would leave my floors so dirty.
2 technicians was the key to 1-1/12 hour appointment and the dry time was good since it is winter ... the guys were polite, on time and in and out
I liked the job he did. I didn't like the price.
Work Carter on existing stainsI’m
The techs were on time. Very cordial, greeting me with a handshake. That's a lost art!
They explained everything they were doing. They cleanned up any messes they made (minimal). They were VERY courteous, kind and cheerful. Ironically, I've known one of the techs since he was born. I did not know he worked for Zeroez!
I feell very good about the job they did and how clean my house is. I was horrified to see how much lint came out of my dryer vent. That was a fire waiting to happen! I feel safer now, thanks to Zerorez.
Thank you!!
Fast Service and affordably priced. Everyone was great to work with.
I have used you only one time, cant give a 10 rating just yet.
The technician was kind and helpful with the delivery of the rug. He helped me place it on the floor.
Mia arrived as scheduled with reminders being sent prior to confirm. We are very pleased with the results and will schedule with Zerorez next time we need carpets and furniture cleaned.
Quick scheduling options was the biggest plus. The carpets look great and Ethan was professional , helpful, thorough and very nice.
The technician was the best!
Prompt arrival. Courteous, professional and knowledgeable workers. Excellent cleaning and fast drying
Zerorez makes communication easy and does a great job on the cleaning!
Thanks for another great cleaning job !
Our carpet feels so clean after your service. Jack did a thorough job and was so pleasant to work with.
My carpets come out clean and soft, and they dry very quickly. The technicians are courteous and friendly.
I had a great experience overall from the first phone call, they were very helpful in answering questions and quick to get someone out to clean my carpets. He called before the time window even started and did a thorough job cleaning. Carpets look great! Will definitely use them again!
The kindness of our service guy! I wish I could remember his name lol! He was AMAZING! and very thorough with everything he did. We will always recommend zerorez and our service guy!
Polite and curious representatives. Careful with my does and walks. Carpets clean and dried quickly.
I was very pleased with the manner and skill of your technician, Mia. I felt she was informative, thorough, knowledgeable and did an excellent job. The next time I utilize your services I will make it a point to request that she be the technician who completes those services.
The carpet actually came clean where other companies failed to accomplish that
I have aiways used Zero Res but this last time I was upset with the service and strongly indicated that. they were quick to respond to ask how they could regain my loyalty and came out very quickly to fix all the areas I was concerned about. The areas that I was concerned with were not dirt stains but burn stains on the carpet. please ignore my previous communication and take it off the web site if you can
Thank you so much and i apoligize for my error
It is all about the experience and skills of the technician and their ability to meet a customer's expectations.
As advertised, it leaves no residue, dried quickly. Service people were courteous and thorough
Fast friendly service. Louann was great!
Stains still in carpet
Great customer service’
One room seemed to have had only traffic areas cleaned—other rooms seemed to have been more thoroughly cleaned.
Carpet cleaning

Everything professionally performed. Returned to cleaned a very small missed spot.