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based on 33710 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your prices are way above the competition. I’m going to have to try another carpet cleaner next time.
You always do a great job.
The technicians were friendly, professional and knowledgeable. The technicians were on time and very knowledgeable. They wore shoe coverings to keep the carpet clean. Both technicians were helpful and very informed. Our carpet looked great after the cleaning
Very efficient and professional, great to work with
The work is well done and reliable.
The young man who did the carpet cleaning was very particular and did a good thorough job.
They are on time an do a great job.
Aloha,
Your worker was very professional. Talked to me about everything he was doing. Clean and worked had.
Thank you so much,
Steven Blodgett
Fast and friendly with good results.
Fast, efficient. and job well done!
Your technicians were thorough and worked hard!
The technician performed the work and the carpet is cleaned to my satisfaction.
They worked effectivly as a team.
They answed questions knowldgebly.
They new there stuff about carpets, etc. when quizzed.
Did a GREAT JOB. Will and Genisis were fantastic.
We have been fortunate to have wonderful people come to our home over the years, so far.
The representative was very informative and thorough.
Ryder and Genesis were so friendly, efficient and did a beautiful job!!
I had carpet cleaned, chairs cleaned, basement stairs cleaned, and recliners cleaned. They did a great job on off of it. They kept me informed of what they were doing, what was left to do, and what to expect. I really appreciated it. The end results were great and I was very pleased with the service.
Technicians and quality of the work.
Prompt, courteous, thorough, quick.
The young man that came to clean my carpets was very nice and knowledgeable.
The technicians were friendly and fast!
We have been using Zerorez for years at our home and place of business.They have always done a great job and their tech Carson is awesome and really represents Zerorez in a professional manner. Highly Recommend Zerorez.
Excellent customer service. They came back and cleaned a room for free because i wasn't satisfied with the job the first technician did.
Your tech was great
Great Tech. We’re on time. Carpet was soft and not crunchy when dry. Furniture was and almost sparkling.
You sent out reminders, were helpful, gave estimate job , on time, and did a thorough job of cleaning.
Staff was great and carpets look fantastic
Zero Rez employees are great at their job! Very professional, listened to all instructions to how I needed my carpets done.
My carpet were nicely cleaned, but he chipped the molding on the the going around the living room wall. We found one chip but never found the other as he apparently threw it away. Now I have to hire some to out in a new piece of molding and have it painted. I am not happy as well as the expense of getting it replaced. I have used your service several times since moving here from Colorado. I cannot refer you to anyone!
My carpets took over 8 hrs to dry

The technicians were both very professional and friendly!