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based on 33710 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soap residue. Carpets dry quickly and stay clean longer.
Your guy was too fast getting my carpets done and after 7 years as a customer the last few visits have been subpar! Yesterday my stairs looked terrible still after I spent $360 to clean my whole house full of carpet! your coming back but it just irritates me !
I think our technician Jack did an incredible job. He was efficient with our time so he didn’t take too long, but he was very thorough. We are very happy with how clean our carpet is now. We would definitely consider using Jack and Zerorez again.
No chemicals
Quality service
Great service and great results.
Zerorez does the best job and I always feel so good after your services. The technicians are always so friendly, professional, and thorough. I trust Zerorez to get my carpets cleaned and know that they've done an excellent job taking care of my needs. I feel like I'm a valued customer as their follow-up is great. I highly recommend them.
Great job, on time, fair price
The drying process and the clean look.
Awesome service. Great tech...Give total a 10
Some areas were not cleaned up after the job. Otherwise, the guys were friendly, explained everything, and did a great job!
Carpets are so clean! Technician was quick, thorough, and helpful.
Can’t think of anything
Your people arrived on time and finish in a timely manner
The quality of the service
Very clean great service and pricing
I don't think he was very good. My carpets didn't look that clean after he left.
Will and Genesis… nice job and fair price!
The techs were friendly and easy to work with. They worked quickly and efficiently.
Prompt arrival, friendly capable service techs. Respect for home. Delivered as promised.
We were grateful for their kindness and expertise. Our carpet looks wonderful!! I’ll be using them again soon to clean my basement carpet.
Your workers were very friendly and accomodating. Did little extras and explained everything quite well.
Our carpets felt so new and clean after the treatment that we got rid of the area carpets we had just bought to cover up the old. Also the service man was so friendly and fast we decided we wanted to have the service yearly. In the past I’ve cleaned my own carpets to save money but I was so impressed with the results I decided this was worth the cost. And besides the “cleaner” carpet not only looked better it felt better to walk on barefoot. Loved the results.
First class cleaning and first class products. We had a very sick pet. Zerorez was able to remove the stains and smell. It looked wonderful. I would have them back in a heartbeat.
Dry quickly and look good
The technician was very knowledgeable and was able to get our some stains that previously were not able to be removed. He was also very personable.
We chose your company because of the favorable adds on KSL. We were very dissapointed.
Our carpet was not clean. The tech used the excuse of our carpet being old. it is 10 years old, but if he did not think he was going to be able to clean it, he should have told us upfront and not made a weak effort and then left us with $155.00 charge and dirty carpets.
Very friendly service. Very communicative.
Did an amazing job, so clean and fresh! Thank you!
My refrigerator was over-sprayed and is damaged.
They are working on it.

Hayden was the most professional, productive, and amicable worker you have! He worked on his knees to get the tile work done to my satisfaction. He demonstrated great manners and gave good recommendations to give you the best results and service for your money. He deserves a pay raise.
Hayden is exemplary— the carpets were beautifully cleaned and the tile floor look like they were brand new. He completed the job from start to finish with a smile and polite “thank you “.
I highly recommend your company but most importantly your employee, Hayden, who worked hard and guaranteed the job!!