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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thee best
some spots are still not clean
A young guy was sent to our house to do the job. He had been on the job three months and seemed a little lacking in confidence. He was very nice and very respectful and I think did an okay job on the cleaning. But he spilled chemicals on our grass which left a dead spot about 20" by 20". If this does not recover soon, we will ask Zero Rez to pay for re-sodding the grass.
How my carpets feel after the cleaning
Very professional and works quickly
I like that the carpets aren't SO wet that it takes days to dry. Your technicians are courteous, informative, helpful and polite
Very friendly / informative
very professional no excuses
The technicians are very polite, helpful and professional. My carpet dries fast and doesn't attract dirt after being cleaned.
For the most part, great attention to detail, however, there is one room that I'm not sure got completely clean.
Jake, the technician, was very friendly and efficient. I had my air ducts cleaned and it took Jake no time at all to finish the job. The best part was that when I checked the cleaned ducts, they were spotless. Also, the location of the air ducts was very fresh and "clean."
No chemicals
Carpet stayed wet for 2 days.
It was okay. But I will wait to see how long it last. My stain did not come out but got worse by pulling the stain up and staining more.
technician was excellent
Great service!!!
I like that no soap is used to leave residue. The technician was hard working and and explained the process well.
The technician, Dean, was very thorough and careful.
Mark did a conscientious job; worked hard and thoroughly. We were very please with his service and the results.
I like that you are environmentally aware of not using chemically laced products. With two dogs, that gives me piece of mind when they are rolling around on the carpet.
It just did not not seem any cleaner when he was done although it's older carpet I just thought it would come a little cleaner none of the stains came out and they were regular stains not red or grease before we moved in it was one little old grandma living there her whole life!
Chris was very professional and did an outstanding job.
Our carpets look beautiful and our tile looks brand new again! Great technician, very professional & knowledgeable.
We had our whole house done and there were multiple rooms that had hair collected from the room wadded up. Also the creases in the stairs still had some debris that was there before the cleaning was done. I just thought at $5 a stair the whole stair should have been clean.
You're very nice to work with: prompt, polite, informed
I trust Zerorez to provide a clean carpet that will not damage my carpet.
Professional, quick, able to get out difficult stains.
Friendly costumer service, the carpets look great, and the carpets dry quickly.
Ease of making an appointment, reliability of being on time, friendly & professional people doing the cleaning, and having a carpet look great afterwards!
I like that they are all natural. This is the first time I've used zerorez and it's the cleanest my carpet has ever been!