What our clients think of us!

My husband and I were very pleased at the outcome of how clean our carpets were , and how quickly it took to do three rooms. Also, the man who did the work was good enough to answer any questions we had; as to the process he took and why your method does so well. Thank you for a job well done! Velyma Last name removed

The outcome was great. The man who cleaned the carpets was kind, trustworthy, thorough and explained everything well. Our carpets look great. Stains are gone that I thought would be impossible to remove.

I thought the person doing the service was quick, efficient and did a great job.

They were very professional and answered any questions we had and did a very good job in cleaning our carpets.

Friendly and on time. Good job cleaning .

Green and not a ton of water

The carpet looks exactly the same as it did before cleaning. Dingy and dirty looking and spots came back. Also disappointed that there was no option to stretch out rippled carpet.

They have done the best job of any one that we have had come to clean our carpets.

I couldn't get enough of the demonstration the tech did with the water and iodine. I love the idea of no residue being left behind.

Zero residue!

They are very quick, and do a good basic cleaning.

My worker was very good. Got a lot of the kind of hidden spots cleaned and was very pleasant and a good worker.

Great technicians.

Cleans well

that you don't use soap.

Fast, friendly and environmental safe.

Loved that it dried quickly, even though it was raining, and the fact no chemicals are used.

Our technicians were super nice and generally did a good job. However, in my family room, the traffic pattern is now striped--there are evenly spaced thin stripes where the carpet is really clean, with large stripes of grayish carpet in between, like where the pre-treatment or even the actual cleaning wand slightly overlapped, it got actually clean, with the rest of it just getting a little clean. So if they had spent a little more time, I'm sure they could have gotten all of it really clean. Of course, for me, re-cleaning that room and doing whatever it was that got the thin stripes really clean would make it right. I don't know if you guys do that, though.

It would be nice to have a cost sheet of your add on services emailed to me at the time I make the appointment. It's frustrating to think I'm spending one thing and then spend more. I also may have been willing to have a bit more services done if I'd known beforehand because I'd budgeted a certain amount. I could have budgeted more if I'd know all your services, what they can do for my home, and how much.

I was suppose to receive two hours of maid service and never got it mailed to me so that was not true .still have stains on new carpet. Not a happy customer.

I the quilt of your product. How clean my carpets get and how long they stay that way. I like the friendliness and professionalism and expertise of your technician.

They're neutral pH. Jose' was a very knowledgeable and professional serviceman.

The techs were prompt, did a great job, and were pleasant to meet.

No chemicals used and no residue

That you don't use soap!

We received phone calls the day of the service letting us know that our tec would arrive sooner than scheduled. He also called when he was about ten minutes away. Once at our home he did a complete and excellent job. He cleaned up everything very well before leaving. Your service people have always been polite, offering additional services, but never presenting hard sells.

no chemicals.

I was charged more than double the price of my esitmate and the things that were added on were done so without any communication of the increase in cost. This was the first time I've used Zerorez and I was diappointed with the surprise in the increased cost. The product may be good, but I will likely not use Zerorez and will not give good feedback to my friends and family about my experience. I was also told that with my order I would receive 2 hours of housecleaning and nothing was provided. Overall, my carpets look good, but given the doubled price and not providing me with the housecleaning, I will look elsewhere for carpet cleaning in the future.

tech. was very helpful very personal knew his stuff will use u again thanx First name removed

Fast, and clean. I felt good knowing there were no harsh chemicals. Most of my spots came out! Carpet looks great.