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based on 33951 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
THE SERVICE MAN WAS VERY POSITIVE, KIND, AND HELPFUL. HE REPRESENTED HIMSELF AND ZEROREZ VERY WELL AND PROFESSIONAL.
Alex arrived even earlier than expected, got set up and started working immediately. He checked with us frequently to make sure everything was done to our satisfaction. He taught us about the processes he was using since we knew very little about Zerorez to begin with. We are completely happy with his service. The carpet is now dry and looks beautiful.
Friendly, professional, worked quickly, sensitive our needs, presented himself well, courteous.
I'm w first time customer and i am very pleased with the results specially with the drying time and the fact that that no chemicals were uaed in the process. The technician was very professional and knowledgeable.
I was happy with the job. I was amused at the sales tactics to make the price more than advertised.
Non-toxic and this last service was superb
I appreciated several calls to keep me informed about the technicians delays do to equipment problems. The technician was very friendly and asked several times regarding my preferences. He was very polite and respectful and went right to work in order to assist me in avoiding a time issue that I could have had.
I appreciate the workers wearing shoe covers. Good job done in a short time.
The carpet cleaning is great and the drying time is fast. Stains were removed and my carpet looks great.
LOVED ZeroREZ! Very great to work with and did an amazing job on my carpets!
I have used zerorez for years on my rental property. I have had no problems with your service.
Your service tech was spot on. I had to leave to go back to work. He turned the fans on like i had asked when he left. Thank you for your awesome service. I believe it was brady as the tech.
Thank You
Todd
Reese was great!
I think that you do a very nice job in cleaning the carpets and Alex the tech was very polite and friendly and did a great job. I don't think I would have the tile cleaned again though it did not turn out the way I expected it to, but it was not something I was charged for and it gave me the experience that I needed to make a decision on whether to have it done again or not. thank you for your service and I will use it again and recommend you to friends and family. Thank You
Alex didn't know if cotton rugs were cleaned the same way as wool. He called his manager to verify how to clean the cotton rug. I appreciate him being honest and saying up front he didn't know and checking. Alex needed help holding the rugs down when cleaning rugs which were outside on plastic on the driveway. I'm glad he asked for help and my son was able to help him. Alex didn't mention pre-treatment/spot treatment and I forgot to ask do you pretreat heavier spots?
My carpets look new.
I like the no residue left behind for the safety of my kids and pets. ALso so it won;t attract more dirt afterwards.
we just bought a home. They were able to get out some large areas of old/hardened food spills. Our carpet look and feel new again!Highly recommend them!
Quick. Clean. Friendly. Thorough.
I like that you don't use the buffer style machine that seems to rub the dirt in. I like the water vacuum process.
Everything and the young man, Eldon, that provided excehllent service
I really like the services you provide! I can't believe how clean my carpet is! Brady and Reese did an excellent job. They were very professional and helpful. Thank you zerorez!!
the quality of the service
You guys are awesome! Thans for the wonderful job!
tech.was very efficient and friendly.our carpets came out soft and clean.
Employee was early, courteous and anxious to have his work meet my approval. Also service was very reasonable.
Fast, clean, professional service
On time, very professional and respectful personel.
Very happy with the service.
effective cleaning, quick drying, affordable.

My carpets look so much better and the technician was very professional and at the same time very friendly and helpful.