What our clients think of us!

I love that you don't use chemicals to clean my carpets. The technician was friendly and did a thorough, fantastic job cleaning. Thank you!

My appointment was several hours later than I requested, even after the scheduling representative said the time I requested would be no problem. Your customers have lives and need to have their time requests honored. Also, I got quite the chip in my door frame, not happy about that.

Good clean carpets

Don't overbook! The delays are way too much.

the carpet dries faster and seems clean to look at.

I like that there is no soap residue on the carpets. The real test will be to see if they stay cleaner longer than with the other carpet cleaners I usually use who do use soap.

On time, polite, excellent work.

Great job and the young man Alex was outstanding I would give him 10 plus

Your technician really spent the time going over the carpet that needed to be cleaned and explained the options well and how Zerorez works. He was very professional.

Prompt and professional service. The cleaning job is thorough and fast.

Very thorough and professional

My carpet always looks brand new when the technician gets done cleaning it.

My carpets are cleaner now than after two other services cleaned them!

Clean the steps more thoroughly. The steps were damp in the middle and dry on the sides. I'm guessing he didn't clean them all over.

No chemicals, nice technician

I like that it doesn't use soap or harsh chemicals. The service man that came to my house (David Allred) was very friendly and cooperative with what I needed. I appreciated his demonstration of how Zerorez works and how it disinfects.

No soaps or additives. Leaves my carpet with a fluffy feel. Does not attract the dirt. on his last visit, I feel that more water could have been extracted better in certain areas. It took to long to dry.

The carpets dry fast and stay clean longer

Clean, no soap residue, no circular rubbing.

Your technician David was excellent. He carefully treated and cleaned the extra dirty areas. I am pleased with the way you clean
My carpets.

Technician didn't clean under dining room table although all chairs and other furniture had been moved out of the way per your instructions. Multiple stains were left behind either not removed or completely untouched. I will never recommend your company and furthermore have left several negative reviews on Google, Angies List, the KSL website (where they endorse your company), and even posted pictures of the stains that remained on my carpet to facebook and warned all of my followers not to use your company. At this point, I have no confidence in your technicians, your cleaning process, or your companies customer service. The only way to make things right would be to refund my money or pay for another company to come back and actually clean my carpets. I have contacted the corporate office and at their request sent and e-mail including pictures of the many stains left behind but have not been contacted as to what this company is prepared to do to resolve the situation. I am thoroughly disgusted. I have used several different carpet cleaners over the last 20 years in various homes and even the worst ones did a much better job than I got with zerorez. In my estimation, the name says it all - a big fat zero!!

The gentleman who took care of us was very thorough and explained the product and service he was providing very clearly. He did an outstanding job for us.

Good customer service. Technichican was through.

I like the updates and follow through. I was very happy to get the carpets cleaned, my kitchen floor done and my shower tiles all in one visit.

The service was outstanding and the products made the rooms smell nice, Great Job!

They work well as advertised. The technician was clean, professional, and capable. The carpets look great.

Pet treatment

You could keep your appointment when you make it. We had to wait an additional day with furniture on our lawn and patio because of your mistake in not keeping your appointment - it was very frustrating to add an additional 24 hours to our wait

Great

The trchnician was courteous, respectful, thorough, and efficient. The carpets and upholstery look amazing, and the guarantee ensures that they will stay that way!