Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33448 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 28, 2015 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

I have been in the property management businesses for about 20 years . I have used just about every carpet cleaner, until I found you , now I only use you .

Report a concern   January 28, 2015 — Rated 9 out of 10 by B.F. Zerorez Salt Lake City
What do you like about our products and services?

I liked Ben. He was professional and efficient.

Report a concern   January 28, 2015 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

Professional and well done

Report a concern   January 28, 2015 — Rated 10 out of 10 by K.A. Zerorez Salt Lake City
What do you like about our products and services?

The technician we had, Jake Lauritzen, was wonderful. He took time to show me how and why your product works. He was very accomodating and did all that we needed him to do. He was extremely pleasant. Great service!
I will definately use your company again.

Report a concern   January 28, 2015 — Rated 10 out of 10 by G.A. Zerorez Salt Lake City
What do you like about our products and services?

Very profesional. Kind and considerate. Did an excellent job,I

Report a concern   January 28, 2015 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

You were able to get out all of the penr stains the renters left.

Report a concern   January 28, 2015 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

The carpets looked clean. Your technicians went above and beyond what they needed to do and I appreciated that.

Report a concern   January 28, 2015 — Rated 10 out of 10 by G.H. Zerorez Salt Lake City
What do you like about our products and services?

on time, upfront pricing, friendly and knowlegable.

Report a concern   January 28, 2015 — Rated 7 out of 10 by C.M.W. Zerorez Salt Lake City
What could we do to improve?

We still feel like we paid to much for the cleaning of our area rugs, even though they are wool.

Report a concern   January 28, 2015 — Rated 10 out of 10 by T.C. Zerorez Salt Lake City
What do you like about our products and services?

It cleans the carpet without residue. It works well.

Report a concern   January 28, 2015 — Rated 9 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

Fast clean and friendly

Report a concern   January 28, 2015 — Rated 10 out of 10 by T.K. Zerorez Salt Lake City
What do you like about our products and services?

Everything!!!!

Report a concern   January 28, 2015 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

I love your cleaning process and that you use products that I am familiar with and that I trust.

Report a concern   January 28, 2015 — Rated 10 out of 10 by W.F. Zerorez Salt Lake City
What do you like about our products and services?

I love the way my carpet gets super clean and FEELS, and SMELLS clean too!

Report a concern   January 28, 2015 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

The tile cleaning!

Report a concern   January 28, 2015 — Rated 8 out of 10 by D.R.H. Zerorez Salt Lake City
What could we do to improve?

Our technician was suppose to arrive in the morning - they showed up in the afternoon. He did good work when he was there but we had poor communication this time around.

Report a concern   January 27, 2015 — Rated 8 out of 10 by K.H. Zerorez Salt Lake City
What could we do to improve?

I have always been very pleased with Zerorez. My carpets have looked beautiful after. This time I had my chairs cleaned and am very dissapointed. A technician came back and cleaned them a 2nd time but they still have dark spots that were not there before. The chairs look dirty in those spots, especially where a persons head rests. I would not have upholstery cleaned again.

Report a concern   January 27, 2015 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

non chemical. your technicians and customer service people. the job they do on the floor and lasting effects.

Report a concern   January 27, 2015 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Clean cleaning! I don't worry about chemicals. Also, great customer service.

Report a concern   January 27, 2015 — Rated 10 out of 10 by Sara Anderson Zerorez Salt Lake City
What do you like about our products and services?

Air duct cleaning was fantastic. We recently purchased our home, that is about 40 years old. I am fairly sure the air ducts have never been cleaned before...they were awful. I have had allergies since I moved in. But after they cleaned, they already seem to be better! We got two areas of carpet cleaning for free and that was awesome! Awesome! I love how our carpets feel soft after they have dried and not crusty. And the carpet cleaning is chemical free, which is comforting when you have a toddler running around. I will definitely recommend Zerorez to everyone and use them again.

Report a concern   January 27, 2015 — Rated 9 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Great cleaning and good service.

Report a concern   January 27, 2015 — Rated 10 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

My carpet and tile always look amazing when Zero Rez is finished.

Report a concern   January 27, 2015 — Rated 10 out of 10 by Pat Taylor Zerorez Salt Lake City
What do you like about our products and services?

I like the fact there is no chemical smells to deal with as I have a number of allergies to strong smells. I really like Isahia Melchor as a cleaning tech. He is fast but very thorough. My carpets look like new when he is through. I have had him clean my carpets for 3 or 4 times and I am always well pleased. He is courteous, friendly, and very business-like in his dealings.

Report a concern   January 27, 2015 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

That they dry quickly. That the technicians were punctual according to appointment time I was booked for. That technicians took time to explain things to me.

Report a concern   January 27, 2015 — Rated 5 out of 10 by H.G. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

You came out to re clean my couch and chair. It did not make it any better. Although I appreciate the effort to come back and try to make it better, I still do not think that your product is meant to clean upholstery. My carpets were fine. I just won't use you again for upholstery.

Report a concern   January 27, 2015 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

The the carpet was fresh and clean after the service. Juan Lopez was very polite and efficient. He answered all my questions to my understanding.

Report a concern   January 26, 2015 — Rated 10 out of 10 by Jim Oblad Zerorez Salt Lake City
What do you like about our products and services?

My carpets are clean and look great !!!!!

Report a concern   January 26, 2015 — Rated 10 out of 10 by C.G. Zerorez Salt Lake City
What do you like about our products and services?

great people!

Report a concern   January 26, 2015 — Rated 9 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

Great job cleaning. Nice men doing the work. Careful about wearing shoe covers.

My only complaint is that the grout sealant left a film on all of the floor, and we had to mop it twice to get it off. But it looks great now.

Report a concern   January 26, 2015 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

The service was excellent, the carpets came out beautifully and the carpet dried quickly.


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