What our clients think of us!

We appreciated your agency coming out to fix issues from last time. It looked better, smelled better however we noticed some issues with our lawn out front....we didn't know this came rom your agency the first time you came out until your return. Looks like something leaked from the van or truck more so the liquids coming from somewhere on the vehicle onto the lawn killing the grass. there is a big spot the size of a basketball about where your vehicle was parked. Is the protectant you use for pet areas or other work deadly for the grass? Please contact my wife about details. Phone number removed. Thanks

Friendly service, carpets look great!

You clean the carpets and don't leave residue! They stay clean longer!

The carpet took 30 hours to dry. From advertising I thought it would be much quicker. The house actually began to smell like a damp basement. If It stays clean long I wod still recommend your company.

Friendly, knowledgeable, clean products

There are still 2 stains that I expected to be removed and aren't. It was in a rental and my refundable deposit was contingent on the cleanliness, so I'm hoping it will still pass the inspection

pet smells did not go away

very efficient

The young man was kind and friendly. He worked very quickly. My only problem is that the soiled spots I pointed out to him were still there after he left, but I took them out with my carpet spotter -- so I know they were not difficult stains.

It cleans very well.

I love that there is no "cleaner" smell afterward. No toxic chemicals. They are very thorough and courteous, and carpets looked fantastic after. Bonus, they were available very quickly.

You are reliable

The serviceman was very knowledgable and picked up the fact that the carpet was wool and needed to be cleaned with a different solution. He did a great job and I will definitely have your company again. There is one area in one of the bathrooms that doesn't look like it came clean and I would like someone to come back to see if it can be cleaned better. Name removed

that you don't use soap.

Price and a good job.

Professional, clean really well, no chemicals.

It was very fast! I called, and got scheduled for the next day! Carpets look wonderful!

Safe for kids!

Most of my rugs look great, but in the downstairs hall, Zerorez has permanently changed the pattern and texture of my rug. It happened the time before, and we showed the tech. Don't know what to do, because it has permanently damaged the carpet. Phone number removed First name removed Lee Last name removed

Great follow thru and service

Very friendly, explained things well. Cleaned the carpets very well, no traffic trails by the time they were done.

It was quite easy to book an appointment, I was contacted several times to keep me informed of arrival times.
Your staff is very polite and professional.
Eldon explained my options thoroughly and was very personable and patient.
On the down side the service was extremely expensive... My carpet is still wet and it still smells a little funky... I'm hoping the smell goes away in a few more days.

Took the time to explain why they were doing certain things and I love the way my carpets looked after he was done.

Carpets look amazing and the technician was very professional, trustworthy, respectful

Keep appointments in a narrower window

Carpets clean up well. I would like the technicians to provide cabinet protectors when cleaning tile floor to protect the base of thr kitchen cabinets.

I've used Zerorez for 20 years and it seems your technicians are not as well trained as in past.

you are timely, courteous, efficient and the carpets look great when you are finished.

My carpets look and feel clean without the use of chemicals. I also like the communication that goes on from the time I make the appointment until the job is done. We've used Zerorez for several years and have always had a great experience.

Was great customer service from start to finish