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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The young man (I believe his name is Ryan) who came to our home was wonderful. Courteous, on time and professional. He did a really good job. I would give him an A+++ My son has your company clean at his business and that is how I heard about Zerorez. I have recommended you to several friends and they have also been pleased. In a couple of weeks I plan to have the top floor carpets cleaned. I just need a short break to get everything put back downstairs which is what i just had cleaned. What a relief to have this done and not have it turn into a hassle or a big mess! Thank you
Carpets came out like new but the service crew were outstanding. Considerate and helpful. Grrat service!!!
Everyone was helpful and the carpets look great! Very good service.
The carpet looked great in the center, looks like you got the cat hair and everything, however, there was still cat hair along the walls. It didn't take long for me to brush it up, but a quick run around the edges before you left would have been great.
He was great
The tech was awesome!!
Clean, efficient and thorough.Took extra care in cleaning difficult spots
One week later those spots haven't returned.
The carpets are really clean and I like that. What I dislike is the "educational" seminar. Having someone burn little fibers to tell me my carpet is nylon is a waste of time. I know what my carpets are made of as I bought them. I was really annoyed by this presentation. Fufther, showing me how the empowered water works is a waste of time. I have used you guys before and I know how it works or I would not have called you back. On repeat customers, just come and clean the carpets without the educational seminars.
Good service. Awesome products and services.Technician was very friendly and did a great job.
The workers were on time and my carpets turned out very clean!
I had requested to have our tile and grout cleaned in two showers. After the technician left I discovered a lot of soap scum and residue on the tile. Had to use a razor blade to scrape it off. The service was not what I expected it to be.
great results and wonderful technicians.
Price, speed, knowledge
The process used by ZeroREZ DOES A remarkable job of cleaning a dirty carpet, and they do without the use use of harsh, smelly chemicals. The carpets dry in record time, and that is a big plus also.
You make your own alkaline water, so that no soap is required.
Clean, efficient, those who have cleaned my carpets have always been very helpful and careful when they are in my home.
I always get great service.
I feel it's good for my carpet.
Professional service, quality cleaning that really is amazing. I have been a professional carpet cleaner for years before coming to Utah, so finding a company that would meet my qualifications when it comes to my carpets has been a serious challenge......but not any more because from now on, it's Zerorez for our house! Thanks Zerorez for providing an outstanding service!
-Kevin
Friendly and knowledgable employees. Upfront about all costs of services prior to scheduling an appointment. Quick dry time and excellent results.
You tech was really great and did a great job with my carpets.
It was a good experience can not think of anything
The fact that you don't use chemicals, and the carpets seem to dry faster. The tech was courteous and thorough.
It's all natural and no residue
Every other time I've used Zerorez for my carpet cleaning, the stains have all come out and I've been extremely pleased. This time, a blue stain in the downstairs bathroom "appeared" to come out until it dried and then it was visible again. I don't know if the tech pre-treated the stain, but I would like someone to come back out and take a look to see if we can get this out.
Thank you. Name removed
Give instructions on how to care for your wet carpet.
The customer service is great and my carpets get cleaned. It's a no-brainer.
on time, professional, friendly
No soap left in carpet, fast dry time, the carpets look good, the carpet cleaners are cheerful and honest. I feel safe with them in my home.
It's the only obe that gets out the dark tracks out of my carpet.