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based on 33425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had carpet cleaned, chairs cleaned, basement stairs cleaned, and recliners cleaned. They did a great job on off of it. They kept me informed of what they were doing, what was left to do, and what to expect. I really appreciated it. The end results were great and I was very pleased with the service.
Technicians and quality of the work.
Prompt, courteous, thorough, quick.
The young man that came to clean my carpets was very nice and knowledgeable.
The technicians were friendly and fast!
We have been using Zerorez for years at our home and place of business.They have always done a great job and their tech Carson is awesome and really represents Zerorez in a professional manner. Highly Recommend Zerorez.
Excellent customer service. They came back and cleaned a room for free because i wasn't satisfied with the job the first technician did.
Your tech was great
Great Tech. We’re on time. Carpet was soft and not crunchy when dry. Furniture was and almost sparkling.
You sent out reminders, were helpful, gave estimate job , on time, and did a thorough job of cleaning.
Staff was great and carpets look fantastic
Zero Rez employees are great at their job! Very professional, listened to all instructions to how I needed my carpets done.
My carpet were nicely cleaned, but he chipped the molding on the the going around the living room wall. We found one chip but never found the other as he apparently threw it away. Now I have to hire some to out in a new piece of molding and have it painted. I am not happy as well as the expense of getting it replaced. I have used your service several times since moving here from Colorado. I cannot refer you to anyone!
My carpets took over 8 hrs to dry
Hayden was the most professional, productive, and amicable worker you have! He worked on his knees to get the tile work done to my satisfaction. He demonstrated great manners and gave good recommendations to give you the best results and service for your money. He deserves a pay raise.
Hayden is exemplary— the carpets were beautifully cleaned and the tile floor look like they were brand new. He completed the job from start to finish with a smile and polite “thank you “.
I highly recommend your company but most importantly your employee, Hayden, who worked hard and guaranteed the job!!
No soap residue. Carpets dry quickly and stay clean longer.
Your guy was too fast getting my carpets done and after 7 years as a customer the last few visits have been subpar! Yesterday my stairs looked terrible still after I spent $360 to clean my whole house full of carpet! your coming back but it just irritates me !
I think our technician Jack did an incredible job. He was efficient with our time so he didn’t take too long, but he was very thorough. We are very happy with how clean our carpet is now. We would definitely consider using Jack and Zerorez again.
No chemicals
Quality service
Great service and great results.
Zerorez does the best job and I always feel so good after your services. The technicians are always so friendly, professional, and thorough. I trust Zerorez to get my carpets cleaned and know that they've done an excellent job taking care of my needs. I feel like I'm a valued customer as their follow-up is great. I highly recommend them.
Great job, on time, fair price
The drying process and the clean look.
Awesome service. Great tech...Give total a 10
Some areas were not cleaned up after the job. Otherwise, the guys were friendly, explained everything, and did a great job!
Carpets are so clean! Technician was quick, thorough, and helpful.
Can’t think of anything
Your people arrived on time and finish in a timely manner
The quality of the service

Ryder and Genesis were so friendly, efficient and did a beautiful job!!