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based on 33710 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Terrific and professional service technician
Fast and friendly.
Aaron and friend (don't remember his name now) were great. Very professional and quick!
The technicians who clean the carpet are the best!
Better keep on time. Not earlier than the slot
We loved our cleaner. She was thorough and very pleasant our carpets are clean and spotless. We are very satisfied with our experience. Thank you so much
I was happy with the carpet cleaning. I was less impressed with adding a tip
Thank you so much! Your tech worked very hard to get out all the stains that were in our carpet. There was a huge difference between before and after, and we were very pleased with the results. Thank you Zerorez!
Pros: The technician, Matt, did a great job. He was very informative about the risks of taking out certain stains, based on what we told him about the other cleaners we had already used. He also let us know ahead of time that the treatment we chose for the situation might need to be redone, depending on how it dried.
Cons: The technician didn't use shoe coverings until I
brought it up, even on the already cleaned carpet. And we still had some light spots left on the carpet in the living room area.
They did a great job. Very professional and my couch and area rugs look great.
You stood behind your work and fixed a spot that was missed.
Thank you very much
friendly, good workers, thorough.
We are very pleased and amazed at how clean our carpets look now, given how filthy and full of old stains they were. Zerorez is definitely the way to go for carpet cleaning!
Cleans well, dries quite fast
Price, Quality, Staff
Explained everything Very fast and clean
No chemical use.
The young man who cleaned our carpets was knowledgeable, industrious and courteous. We are pleased with the service and the end result - clean carpets!!
Great clean to our carpet! Our carpet looks fantastic!
I like the truck mount cleaning, the tool used to extract, and the protectant applied.
This is the third or fourth time I have used Zerorez. I love the ease of scheduling and the availability of appointments. The technicians are always good about letting you know when they are on their way, which I really appreciate. The carpets came out excellent, as always!
Matthew did a great job cleaning our rugs and carpet. They look new again. But, What I appreciated most was his positive attitude and friendly demeanor. I can tell he really likes his job and enjoys working with people. You are lucky to have him as an employee.
Dave
everything looked very clean
I guess it depends on the employee's you send. Some are very conscientious and some just want to get the job done and leave.
Technician was here earlier than we expected, carpets look great, reasonably priced.
The young man that came this time is the best we have had. Very thorough and nice and really quite fast. All carpets look great. i have been using this company for some time.
I am always happy with how great the carpets look. This time was especially great. Genesis was especially great to work with!
Will in Carpet Cleaning and Aaron who cleaned the Air Ducts did a great job.
Great service and my chairs look new again.
The technicians are expert and friendly. But most of all, the product really works! We have used ZeroRez for many years!