Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33458 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2015 — Rated 10 out of 10 by C.K. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet looks new again and stays new again for several months.

Report a concern   September 12, 2015 — Rated 10 out of 10 by Spencer Sheets Zerorez Salt Lake City
What do you like about our products and services?

Obviously, NO RESIDUE! Technician was very amenable and competent; very pleased with the service and cleanliness of the carpet.

Report a concern   September 12, 2015 — Rated 9 out of 10 by A.N. Zerorez Salt Lake City
What do you like about our products and services?

The two gentlemen were professional and courteous. Our carpet had numerous stains and all were removed.

Report a concern   September 12, 2015 — Rated 9 out of 10 by P.S. Zerorez Salt Lake City
What do you like about our products and services?

the technician was very knowledgable. He made sure I understood the process. He did a good job. I was disappointed that he didn't clean the carpet in my walk in closet in master bedroom. Also the last technician broke the frame of a picture of my deceased husband. It cost $200 I don't have receipts because it was paid for by a friend. Thanks, Name removed

Report a concern   September 12, 2015 — Rated 7 out of 10 by J.A. Zerorez Salt Lake City
What could we do to improve?

The technician was great. I thought the zerorez service would do a better job at cleaning our carpet. It looks much better, but I thought that the zerorez treatment would take care of all the spots and darker patterns. Maybe some carpets are so old that not even zerorez can save them. Time to save up for new carpet

Report a concern   September 12, 2015 — Rated 10 out of 10 by M.K. Zerorez Salt Lake City
What do you like about our products and services?

Carpets are cleaned well

Report a concern   September 12, 2015 — Rated 10 out of 10 by E.K. Zerorez Salt Lake City
What do you like about our products and services?

Your worker, Dalton, if I remember right, was courteous, efficient and was even thoughtful enough to move the small tabel by my front door that has a figurine on it, out ot the way of his equipmtment in the hallway. It was late in the day, and rather than hurry to get the job done, he took what time was needed. I'll be calling for you in the future, I'm sure.

Report a concern   September 12, 2015 — Rated 7 out of 10 by J.W. Zerorez Salt Lake City
What could we do to improve?

I just don't feel that my carpet came that much cleaner.

Report a concern   September 12, 2015 — Rated 10 out of 10 by Terry Morgan Zerorez Salt Lake City
What do you like about our products and services?

I was very impressed with the young man that came and cleaned our carpets. He was fast and left the carpets very clean and not real wet. Our carpets dried in about two to three hours. There had been a couple of spots that he took care of very quickly, and when he was done he racked the carpet so that it dried looking nice and even.

Report a concern   September 12, 2015 — Rated 10 out of 10 by E.O. Zerorez Salt Lake City
What do you like about our products and services?

No soaps or residue

Report a concern   September 12, 2015 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

My furniture and rugs look amazing and my technician, Alex was so thorough and well trained that I had complete confidence in him. I will use Zerorezin again.

Report a concern   September 12, 2015 — Rated 10 out of 10 by G.P. Zerorez Salt Lake City
What do you like about our products and services?

I like that there are no chemicals and our technician was informative, personable and did a great job.

Report a concern   September 12, 2015 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

That my carpets always come out looking great after your technicians have been here.

Report a concern   September 12, 2015 — Rated 10 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez gets the carpets cleaner than any other carpet cleaning company, in my experience.

Report a concern   September 11, 2015 — Rated 10 out of 10 by E.W. Zerorez Salt Lake City
What do you like about our products and services?

I've used others this was the best and cleanest. Ryan was great in personality and especially explaining everything. He also offered other cleaning (sofa).

Report a concern   September 11, 2015 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

Efficient. Honest. Good products.

Report a concern   September 11, 2015 — Rated 10 out of 10 by V.C. Zerorez Salt Lake City
What do you like about our products and services?

On time. Friendly. Efficient. Clean.

Report a concern   September 11, 2015 — Rated 10 out of 10 by Julie Ickes Zerorez Salt Lake City
What do you like about our products and services?

The techs are super courteous and their quality is unsurpassed

Report a concern   September 11, 2015 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

no soap residue

Report a concern   September 11, 2015 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

The techs are very professional. They also did a very good job for us.

Name removed

Report a concern   September 11, 2015 — Rated 8 out of 10 by T.K. Zerorez Salt Lake City
What could we do to improve?

The service was pretty pricey.

Report a concern   September 11, 2015 — Rated 10 out of 10 by Kristin Beyer Zerorez Salt Lake City
What do you like about our products and services?

They are very polite and they work hard to keep us up to date as to when they will arrive . Corey was our technician. He was extremely polite, hard working, thorough and very informative on cleaning options,and for future techniques to keep our carpet cleaner for a longer time. We really appreciated his advice and hard work.

Report a concern   September 11, 2015 — Rated 9 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

The service overall should get a 10, but because I paid extra for the Benefact product, it turned out I was disappointed with the results. The cleaner, Connor, asked me to smell the mattress to make sure I couldn't smell the urine odor before he left and I could not smell it until it dried and I can still smell it. But it is better than it was and Connor was the best. I would recommend Zerorez. Service was the best I've ever received!

Report a concern   September 10, 2015 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

Thoroughness!

Report a concern   September 10, 2015 — Rated 10 out of 10 by M.J. Zerorez Salt Lake City
What do you like about our products and services?

Technical went above and beyond what I was expecting and worked harder than the other technicians that have come and cleaned my carpets. The last technician was done in half and hour this technician took an hour and a half and did a beautiful job.

Report a concern   September 10, 2015 — Rated 9 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

I like how the carpet wasn't crunchy afterwards.

Report a concern   September 10, 2015 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

I appreciated the hard work of the technician. He was very meticulous.

Report a concern   September 10, 2015 — Rated 4 out of 10 by L.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We recently had our carpets cleaned it's only been about 30 days and the carpets appear as if they had not been cleaned at all.

Report a concern   September 10, 2015 — Rated 10 out of 10 by T.A. Zerorez Salt Lake City
What do you like about our products and services?

Cory was knowledgeable and explained the processes.

Report a concern   September 10, 2015 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Dries fast, not after smell, prompt service.


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