What our clients think of us!

My carpet look like new. IT is very soft to walk on with no soap build up on it.

1. They clean very effectively and are kid and pet friendly.
2. They leave no heavy odors.
3. The carpets are very soft afterward.

My carpets look wonderful. Got out stains that no other carpet cleaning company had been able to get out in the past. Thanks for doing such a great professional job.

Always do a great job. Friendly & professional staff.

you could be faster on the phone! I had to wait longer than I like every time I called.

Our carpet technician was so friendly and professional. I am amazed at how much better our carpet looks. It was in terrible shape, and looks like new! Thank you!

Customer service is excellent, techs are always friendly and thorough and my carpets and tile always look amazing when zero Rez comes!

Timely, and does a good job.

Ricardo Last name removed provided excellent customer service and customer experience. He was professional, consultative, and great with communication and expectation setting.

People are polite and professional. They give a correct time window, and even follow up and give updates to when they will be to my home exactly. They do a great job and are even willing to do more than I originally asked if there is time. The carpet and hooks try dry quickly and look amazing.

You are doing very well with customer relations. I like your work.

Instead of smelling clean it just smells wet and musty especially in the basement with my new carpet.

No residue; quick drying time; don't have to clean up after the Tech; price quote is accurate; cleans the spots and traffic areas very well!

The dedication from the technicians preforming the job

Find a way to remove ink spots :)

The Attendant was very friendly and did a great job!

I like how fast you could come and clean.

He was very knowledgeable and done an excellent job on the stairs and carpeting

Excellent service and promising products.

Great service and excellent results

Carpets feel clean with done

The carpets are not covered in residue

Carpets were very clean and the technician was timely and efficient

fast and efficant

This is the first time that I have had Zerorez. I am happy with the results and I am anxious to see how well the protectant works.

Good service. Carpets always come out looking great!

The zerorez representative (Cody?) was knowledgable, patient, kind and very thorough, he was an excellent representative of your company.
My only complaint is the pricing, it's very high, but I am grateful for the discount.

Good service..easy to get an appointment and my carpet stays clean

I was told the Friday before my appointment that I would be contacted around 8:15 a.m. on the day of my appointment to let me know what time the technician would arrive. I was called before 8 a.m. and told he would be there in 15 minutes. I had also been asked to make sure all the carpet was vacuumed. I hadn't completed the vacuuming when he arrived (since he was early) and was hurrying to do so, when he said not to worry about vacuuming, that it wasn't necessary.

I also asked him to measure the entrance area and see if it could be included with the very, very small living room. And since we didn't move our bed, we had much less area in the bedroom. I was hoping to have things calculated as 3 rooms plus stairs. I didn't ever see him measure. When he presented the invoice, he said he gave me the entrance free of charge, but the bill was actually more than what I expected. It was $188. (I had told your representative on the phone that I had a coupon for $33/room, and they said they would honor that, but I don't think they did.) I was also hoping to have an area rug (5'x8') cleaned in place of the "free" bathroom floor, as my bathroom floors didn't need cleaning. He said he couldn't switch anything that wasn't on the order. So I was expecting to pay $159 plus tax and ended up paying $188.

it works and your employee was accommodating and a delight to work with