- Phone: 801-288-9376
- Visit Website
based on 33458 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I wasn't informed of the extra charge for pet treatment before I was charged. I called and you have me a refund so I'm still happy. Just wish the tech would have been more up front
I appreciated the information they gave me ahead of time explaining how their products and services work. And I couldn't have been more pleased with the the timely and friendly service of Reece amd Austin!
I was very impressed with the end results, they were like old to new looking. The guys worked constantly and were serious as they worked.
The products are great, but your service guy (Luke) was amazing! Very friendly and we really appreciated his hard work.
No harsh chemicals are used
I wasn't happy to have to pay at least $150 of your services to come to my house, the main reason that I wanted to have my carpets cleaned was that my daughter had been having accidents in her room and I didn't know that I'd need the Pet treatment in order to get the urine out of the carpet. I'm pretty annoyed to have to pay more money to have the urine taken out of the carpet that I just had cleaned. The technician also didn't seem too knowledgeable when I asked questions about carpet care. Maybe you should relable you pet care option so that's easier tI know what you need.
Even when I think my carpet is so beyond dirty and doesn't have a chance of looking new again, you guys always prove me wrong :)
Great technicians and great service!
scheduling and confirmation of scheduling and updated time of arrival notifications
Conner was very professional. He was great to work with. Our Carpets look great thanks to Conner.
No Residue left behind, Carpets left feeling clean, and Tech was extremely nice
The technician and his knowledge
You are efficient and professional in every way--from the service as well as making the appointment. Thanks for doing a great job!
Technician was amazing. He explained everything really well. My carpets are clean !!!!
I liked that the technician spent so much effort in really getting my carpets clean. Very diligent and did a GREAT job working on our carpet.
Not sure! Could have checked "10". I have used Zerorez once before and have recommended it to everyone who has asked us about our carpet cleaning.
a very good product. great techs. Did an amazing job on my home carpets.
I like that you don't use harsh chemicals or detergents
Clean, fast service, and I appreciate the equipment used around corners so the hose doesn't scratch my baseboards and walls.
Our technician was fantastic, friendly, and answered all of my questions.
You do a very thorough job
The employee was efficient, thorough, happy, and did a great job cleaning my carpet.
Jimmie was great. Nice use of the horsehair brush.
Jimmy was very professional and fun and gave us good advise on carpet padding the next time we get carpet. Your products are able to get out all the pet stains even the REALLY bad ones. This is the second time I have used Zerorez for carpet cleaning and I haven't been disappointed.
Friendly technician, quick dry time, no harsh chemicals
More natural products
My carpets look amazing!
Very polite workers, carpets and tile looked AMAZING, dried SUPER fast! Thank you for everything!I will be using these services again!
stays cleamer longer drys quicker
Just the extraction method not leaving soapy scum in carpet.
Substituting/swapping areas. In the past if I had a 3 room special, I could have them clean 2 rooms and then a small hall and 4 stairs in place of the 3rd room. There was no wiggle room this time.
Also, I was promised a certificate for 2 hours of housecleaning. They said they were out, and one would be mailed to me in a few days. I hope that actually happens.