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based on 33459 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets just seem to come clean better and stay nice longer.
I really liked the technician. He was very easy to talk to and was very willing to do whatever he could to get our carpets as clean as possible. My husband and I were so comfortable with him, we left him alone in our house while we ran errands. He had locked up when he left and did a great job with our carpets. Thank you
The young man that came to our home was very knowledgeable and helpful. I knew he was doing a good job and didn't rush through it.
On time and did a good job. Friendly.
Juan did such an excellent job with our carpets. They look amazing, and feel so good! He was thorough, knowledgeable, clean, had good suggestions and very polite.
The service technician listened to what I wanted and did his best to do a good job.
The products were very effective and left carpets sparkling clean. The employee called to let us know he was on his way. He was on time. He was extremely friendly and cooperative. And his service was highly professional.
You are very professional and friendly. My carpets aren't sopping wet apon completion.
How clean you get our carpet. Your employees
No chemicals.
clean it better and follow through with promised promotions
The person who came was very thorough. He worked very hard yesterday.
Love that the carpet and stone feel so clean again w/o lots of chemicals left behind.
Your worker was very pleasant and efficient. The carpet cleaned up nicely everywhere except on the staircase.
We paid to have a pet smell taken out of the carpet and after the tech left the carpet smelled just as bad as before. I think that if I paid over $100 to have one area cleaned, it should be cleaned. That is the whole reason you guys offer pet protectant, right?
Fantastic work. The Carpet looks new again.
Very clean, courteous technicians and they do a great job.
Friendly staff. Carpets cleaned well.
the carpet is so clean and with the protectant I have had spills already that are being cleaned up with a wet cloth. It is great
absolutley the best in every way!
How fast it dried
I was very pleased with how nice Eldon treated me. They did a very nice job and we are please. The only problem I had was they left two windows open in the basement and with all the outlets for them to use in the basement they chose to unplug the the outlet that had the TV,the Internet , and the the furnace is controlled by the Internet. I couldn't get anything to work and it took me a few hours to figure out the furnace was off. This isn't my house and I was unaware that windows way back in the basement were left open.
I would have liked to have been told about the open windows.
Very nice technicians who explain what they are doing. I like having clean carpets and I tried the tile cleaning this time and I was impressed.
The Zerorez worker (Edwardo?) was very respectful and understanding of my needs and concerns. The walk-through was noted by him and the job was done very well. I am very pleased and will certainly request your company again for my carpet cleaning. He made my kitchen linoleum so clean and beautiful. Thanks.
The products work and those who service are fast friendly and do a good job.
The carpets look clean over a longer period of time than with other cleaners
I was very impressed with the way the carpets came clean. I watched every step and saw where they pulled out the dirt. The technician was very informative and explained everything from the process of cleaning to the type of carpet we had.
The service was great and the quality of work was perfect!
Eldon is very competent and we are always happy with the results.

good job cleaning, technician was friendly, informative and efficient