What our clients think of us!

Your product is great, but your service guys are better

Professional demeanor of Ricardo! Very kind.

It is great that you do not use chemicals to clean my carpets. Your representative, Angelo, worked hard and communicated well with me.

Your technician was polite and eager to please. The receptionist called and reminded us of our appointment and when to expect your technicians arrival.

The worker covered his shoes and he was clean in appearance.
He made certain every spot was out.
He was quick and efficient.
He knew his business

Good service, fantastic job!

The results were amazing and the technician was very knowledgeable. My favorite thing was the machine that got all dander and dust mites out of the carpet, that was awsome.

Come on time and ask about freebies that you advertise.

all work done efficiently and well done . your workers are pleasant and enjoyable to have in the house.

Use plastic guards on wall corners. Better care should be taken to avoid overspray, and to avoid hitting walls with the wand. We have a chip in the corner of a wall that will need repair work.

Spots that we were told were removed were not removed. One was an ink spot (probably ball point) and another a pink spot, probably from grand kids cosmetics. The wool rug cleaned very good. Tell us how these spots can be removed.

I like that there isn't any residue in the carpet when you employee finishes cleaning

Friendly staff, not pushy about extras, product is good for both carpet and the environment

I liked the professionalism of the employees.

The first time I had my carpet cleaned, they didn't do a good job. They cam back the next week, did it again, and made it right. Very good job the second time

amazing how they really clean and get the carpet looking like new!

Friendly hard working techs.and clean, quick drying carpet!

Love that there is no soap residue, but our carpet was still damp after 48 hours.

I was impressed by your ads that you dont use soap. Also, impressed with the alteration of the water to clean effeciently and effectively. Alex, the technician, was prompt and demonstrated the effectiveness and story around this process. One surprise i had was that the secretary that called did not quote me the price of wool carpet cleaning even though i told her i had three wool carpeted rooms. She said the technician would have to determine it. So when Alex quoted me the cost per room i was shocked. I wouldve rather known upfront. Alex was courteous and informed and enthused about the product.

I could tell Rees really wanted to make me happy. He took time to educate me. He went over trouble areas a second time when I asked him to and he told me to call if I had any concerns or needed something done again. My carpets look great. Not all stains came out, but it's definitely better.

Environmentally friendly, fast service, no messes left behind

We had the carpets cleaned because of a recommendation. So far we are happy. We hope they stay clean. We really liked Juan Lopez.

I Like that things look great when you leave my house. I also, love how you try hard to meet my time schedule. This time we scheduled for a particular day as that was all you had available but we really needed to have the work done earlier. You put our names on a cancellation list in case something opened up. Sure enough you had a cancellation a day before our appointment and that was so helpful to us.

Also, on this visit, our carpet was in really bad condition. We had just finished a big remodeling project and were worried that we may not be able to get the carpets cleaned well enough and would have to replace the carpets. Your people were able to get all the stains out and things looked beautiful when they left! Thank you so very much!

Everybody was very nice. The carpets looked great!

Your employees are always prompt and courteous.

THE CARPETING IS VERY CLEAN AND SERVICE EXCELLENT. DID NOT HAVE TO WAIT LONG TO GET A SCHEDULED DATE FOR THE SERVICE.

This is hard because I was really excited to have ZeroRez come to my home. I've heard MANY great reviews from X96, and never even called another company. I called you first. Thetech was VERY polite, friendly and professional. However, while spraying a milky white cleaning chemical, he over sprayed all of the walls, which are tan, and many pieces of furniture which were to big to be moved. I had not noticed this until he had left, otherwise I would have mentioned it to him. My wife and I spent over an hour cleaning up the mess, some of which left stains in the paint.

He also carried the equipment through my home leaving large puddles of white fluid on the dark tile, and on a piece of furniture which had been moved onto the til. All of this also had to be cleaned up once he left.

In addition to that, the van left a VERY large pool of motor oil on my driveway, which is now stained. It's a driveway, yes. But I try to keep this from happening. He should have parked on the street..

The carpet was not noticeably dirty, It's only two years old, but we wanted to go into the winter months with clean floors. The carpet is clean, so we got the service we paid for, and again the gentleman that came was really nice.

However this is not the type of thing I would expect to happen, nor have I had it happen in the past.

Environmentally friendly and works well.

The tech's were very polite and concerned with our property. The up selling was a little much, we thought the cleaning was going to cost us $245.00 we ended up using the 7 years protection and of course the proof in the future. The stairs and in front of the chair is will be watched for the clean up. Total cost was $350.00 Name removed.

The technician was very professional and very through. My carpets look amazing. this is the 5th. time I have called Zerorez.