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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The professional approach
The service time tof complete the cleaning was great.
The representative was very kind and respectful.
The flexibility added or removing a room from the request.
It actually clean the carpet and doesnt attract dirt.
Reasonably priced, friendly service and a great result.
Great professionalism, service and very clean carpets.
We were very happy. Our carpets look great!
You back up your carpet cleaning with real action if not done right the first time. My tech this time around was Eric Guiterrez and he was careful, thorough, and caring.
Easy to work with, great/clean product.
That the carpet is not left really wet after cleaning. I feel the carpet gets cleaner than other companies carpet cleaning methods. While Zerorez may be pricier, it is worth it to me.
Does a great job
It doesn't leave a lot of soap residue.
The only thing I was disappointed in was there was a few wet spots that I had to put the fan on and it took 3 days to dry.
I loved the phone call letting me know he was going to be at my house in 15 minutes- I loved the expertise and friendly service, and the attention he gave to the little details of sealing the grout!! My tile has NEVER looked better
He did a good job.
The technician, Eric, was very professional and polite, worked efficiently and thoroughly. This was my first time using zerorez, and I love that there's no "the carpets just got cleaned" damp smell (there's no smell, this is good). Carpets look great.
Great technician. Very professional and did a fantastic job!
Carpets stay cleaner longer
Tim the service guy was great. Very informative and very friendly, on time and did a great job. I scheduled to have my sons carpets cleaned next week.
The results on my carpet were greatly improved over my previous carpet cleaner.
The person who cleaned our carpets did a great job. I would give him a 10.
Your equipment is superior to others.
On time, performed in excellent manner!!!
Professional representatives and it was fast and easy. The carpets look great and dried quickly.
the gentleman you sent was a hard worker and made sure he did a complete job. I felt he did a little too much suggestive selling on how great his product was and how to do more things. I felt that by trying your service was an indication that I was already sold.
Competent service man, good results, on time.
How clean the carpets actually get---the strength of the suction to pull it out and how fast it dry's. I love the soft feel of the carpet and how new it looks. They've been able to revive my Ivory carpet almost every time---(it depends on the care and attention and how through he is). I appreciate their attention and not treating my home as just another job.
Great attitude of technician and thorough job done.
The service I received was great. Tim Weber went the extra mile to make sure I was satisfied and happy with the job he did. I asked him if he could clean an area by the baseboard that was particular dirty. He quickly came up with a solution, explained how he would clean it and asked for my approval.
He did a super job and made me very happy.
Thank you!
Fast, friendly service. Safe cleaning methods.
Turck mounted system, quality of service, friendly employees,
Love how my carpet looks the technician was courtis
Love how my carpet looks plus technician c gets a 10
I like how clean my couch is and how professional the technician was.