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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service representative was on time, seemed very knowledgeable, and outlined what he would be doing. He got the job done in a reasonable time frame and did a great job for the difficulty of the job. Thanks!
Ben May did a great job.
Zerorez is the very best carpet cleaning system available.
Our carpets are clean, the fibers plumped up and feel cushy again, and all spots were removed. Our technician was careful, courteous, answered all my questions, and listened to my concerns.
A job well done and a nice technician.
Best cleaning product ever
This was our first time using Zerorez and we were completely satisfied. We were worried about a number of pet stains and other areas that needed attention. However, by the time, Jonah, our technician, was done, our worries were gone and we were surprised and very happy. Jonah was very thorough in explaining the cleaning procedure and giving us a demonstration. He was enthusiastic and very professional. Great job to Jonah and Zerorez.
You do a great job. The carpets look wonderful. BUT, I would think that after doing our carpets multiple times, you would have our account flagged or something to remind you that you need to bring the extension hoses. This is not the first time you've had to reschedule because your hoses wouldn't reach. Hopefully you can figure out a solution so that doesn't waste everyone's time again.
The man you sent did a great job. His attention to detail cleaning
Made a huge difference !
I felt deceived by the explanation of what your "pet treatment" would actually do. I paid extra for it and my room smelled horrible. When I called they told me I would have to pay more to have them come back out . Terrible customer service.
No chemicals. Excellent technicians who clearly care about my satisfaction with their work.
It was quite expensive and some of the carpets seem matted now.
I was unhappy about two things from my whole-house carpet cleaning and you came out promptly and took care of them at no charge.
Liked it all. Service, product and the care to meet my needs and pocketbook. Reese and Dallon were awesome and presented the company professionally.
Initially, I like the zero residue concept. The technician was efficient and amiable. It remains to be seen how well the cleaning procedure holds up.
Customers would be better served if you got their addresses and names correct.
Gordon Last name removed
Safe for kids, no detergents
First and foremost, my carpets look amazing! I was also impressed, however, how prompt he was and how FAST he was! He was finished in about 30 minutes, which allowed me to have the test of the day to play with my kids! 😁
No soaps or chemicals, always does a great job, very professional and courteous. I would highly recommend Zerorez.
Your employee was very nice and eager to do a good job.
I like the way the carpets stay cleaner longer!
Great cleaning. Your tech, Erick, was very professional. He introduced himself, placed protective shoes on, described the process, and (after completion) showed us each room.
Very valuable employee!!!! We'll use it again
The service was given in a prompt and professional manner, and all my questions were answered to my satisfaction. The carpet looks and feels so much better than it did before.
No disappointment, I just don't have the occasion to take about carpet cleaning with others, so it's not all that likely. If I do have such an opportunity, I will mention my experience favorably.
I liked the friendly and cooperative attitude of your service man, John.
My carpets are CLEAN with no sticky residue and no idlers! Zerorez is environmentally friendly! Technicians are ALWAYS friendly and knowledgeable! THANK YOU FOR YOUR GREAT SERVICE,
Great tech- super polite and went over everything in detail.
Isaiah is a miracle worker. My carpets were awful. They look great!!!!!!
clean, quick drying
Everything!

Better than anyone I have ever used. Legit. Mamma is happy.