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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On your last cleaning on August 4 I thought your man did a good job of cleaning. However, the new tenants in the condo claim their white socks are getting black/dirty when they walk around on the carpet. I just talked to your representative and she volunteered a re do if I want it, so that is appreciated.
The gentleman cleaning was nice and polite. He told me my family room smelled of urine, however. We have no pets or any children that had accidents there. Because of that we opted not to have a deodorizer. That was the only room he recommended a deodorizer in. My husband was out of town. When he got home, he didn't notice a smell in the family room, but he said the master bedroom smelled terrible. I'm in the house all the time, so I haven't noticed it. He notices it every time he comes in from work, however. We've used ZeroRez in the past and have never remembered a bad odor after.
I love that you use a non toxic way of cleaning. Eric was the specialist that cleaned our carpet and about 500 square feet of tile. It's never looked and felt better. Super happy! I will definitely use zerorez again.
We have used you before but this time it seemed the carpets just didn't get very clean.
The tile cleaning is amazing. It looks brand new. Thank you zerorez
really convenient and the tech was great
Isaiah is a carpet and upholstery genius. I tried to call the main office after he left to ask to speak to a supervisor so I could tell the supervisor how impressed I was but no one answered. He was AWESOME! Best job I have ever had done.
The carpet and upholstery service were great. There was a billing problem but Niki got right on it and resolved it. Thank you!
The technicians are always thorough and competent and very professional. They do a great job.
Good job done efficiently.
Very efficient and on time
I asked to have 3 stools cleaned. The seat of the chairs look pretty good, but the backs of the chairs were left with dirty hand smudges and soap spots. The hand smudges were left by the technician, as they were not there before. I feel like I need to have them cleaned from the cleaning...
Professional workers. Quick drying carpets.
I guess carpet cleaning isn't a perfect science.
No soap used.
No soap but cost is a little high
The spots are gone and they stay gone!
You actually clean the carpet, not filling it with soap.
Have other specials beyond a room special.
Results.
Best cleaning my carpet had had!
Efficient, easy to book appointment, on time and clean.
Associate works hard.
I am a very satisfied customer! It was almost like magic to watch spots and stains and dirty areas on our carpet disappear. Our carpets look and smell so clean! Gonzalo, our technician, worked hard and was very thorough. I would happily recommend Zerorez to my family and friends.
Great product and service! Very satisfied.
Prompt reliable service. Great job!
Please call me to discuss. Phone number removed Name removed
My carpet came out very clean. That's the number one reason I use Zerorez. The technicians who came to my house, Erik and Isais, were on time, went right to work, and wore shoe covers. They were very careful around my furniture and did a great job. They offered me a carpet protectant but I declined. They did not try to talk me into more than I wanted. I am very satisfied with my carpet cleaning service.
Thorough cleaning and the carpets look and feel great.
Carpet stays clean longer.