Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33769 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 2, 2016 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

People, chemical free, fast drying, clean carpets!

Report a concern   November 2, 2016 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Your representative who cleaned our carpets was knowledgeable, quick, efficient and friendly. I appreciated the job he did.

Report a concern   November 2, 2016 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service and hard working. Love the method of cleaning and how well it cleans

Report a concern   November 2, 2016 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Friendly carpet cleaner employee

Report a concern   November 2, 2016 — Rated 10 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

The guys that came to our home were very knowledgeable and took the time to explain the process of having our air ducts cleaned out.

Report a concern   November 2, 2016 — Rated 10 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

no smell and dried very quickly

Report a concern   November 2, 2016 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Clean, well organized, and very professional!

Report a concern   November 2, 2016 — Rated 5 out of 10 by B.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I already spoke to someone at your business and sent my payment with comments about the service.

Report a concern   November 1, 2016 — Rated 9 out of 10 by K.N. Zerorez Salt Lake City
What do you like about our products and services?

No residue.

Report a concern   November 1, 2016 — Rated 0 out of 10 by J.G. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

the blue spots the original cleaner left on our carpet did not come out in this second cleaning. I'm not sure what to do.

Report a concern   November 1, 2016 — Rated 10 out of 10 by P.F. Zerorez Salt Lake City
What do you like about our products and services?

knowledgeable, professional technician
3-step service: pre-treat, agitate, clean

Report a concern   November 1, 2016 — Rated 9 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

Personable, clean-cut technicians. It is great you use only "empowered" water. No soaps or additives to attract dirt after the fact.

Report a concern   November 1, 2016 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

Fast and convenient

Report a concern   November 1, 2016 — Rated 10 out of 10 by Charlene Blake Zerorez Salt Lake City
What do you like about our products and services?

Excellent service, friendly workers, very clean carpets

Report a concern   October 31, 2016 — Rated 10 out of 10 by M.A. Zerorez Salt Lake City
What do you like about our products and services?

They do a great job on the carpets! However, they came almost 2 hours earlier than we were planning, which proved difficult as we dealt with our customers and tried to run our business at the end of the day.

Report a concern   October 31, 2016 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

I was completely thrilled with the entire service and experience.

Report a concern   October 31, 2016 — Rated 10 out of 10 by Ian Thompson Zerorez Salt Lake City
What do you like about our products and services?

Great cleaning overall. My carpets look and feel new again after a few toddler and dog mishaps.

Report a concern   October 31, 2016 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

The service provider was on time. I was called 15 min prior to him coming. He worked quickly and explained what he was doing prior to and following the cleaning. He also had me inspect each item when completed to insure satisfaction.

The carpet looks better then it has for a long time

Report a concern   October 31, 2016 — Rated 7 out of 10 by M.J. Zerorez Salt Lake City
What could we do to improve?

A smaller tile cleaning machine or attachment to reach underneath the cabinets and dishwasher is needed to clean thoroughly. You can now see where the machine couldn't get under and now I will have to hand scrub it. Also, the technicians did wear booties on their shoes, but they walked in water from the tile machine and then back out my house so they tracked that water around, too. I would suggest cloths or tarps from front door to where the tile is being cleaned as the hose was dragged through the wet kitchen and then back out my living room front door, leaving my brand new flooring and rugs wet. Seems that could have been prevented.

Report a concern   October 30, 2016 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

On time, fast, no chemical smell on my rugs!

Report a concern   October 30, 2016 — Rated 10 out of 10 by P.A. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks great!

Report a concern   October 30, 2016 — Rated 9 out of 10 by Rebecc Fellows Zerorez Salt Lake City
What do you like about our products and services?

I liked that I was regularly kept up to date about when our service would take place and that our technician explained the process fully before starting the job.

Report a concern   October 30, 2016 — Rated 9 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Good customer service and technicians. If mistakes are made, you are easy to work with in fixing the error.

Report a concern   October 30, 2016 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

I liked that it clean were it should and did not leave a residue.

Report a concern   October 30, 2016 — Rated 10 out of 10 by Leslie Wadsworth Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is fast affordable courteous and effective!

Report a concern   October 29, 2016 — Rated 10 out of 10 by Heather Sucher Zerorez Salt Lake City
What do you like about our products and services?

Good results, not stinky.

Report a concern   October 29, 2016 — Rated 10 out of 10 by Terry Powell' Zerorez Salt Lake City
What do you like about our products and services?

Professional, thorough, friendly!

Report a concern   October 29, 2016 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

It is a professional company and so are the employees.

Report a concern   October 29, 2016 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

The cleaner was very efficient and pleasant.

Report a concern   October 29, 2016 — Rated 10 out of 10 by D.N. Zerorez Salt Lake City
What do you like about our products and services?

Clean, efficient, and friendly.


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