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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaners do not attract dirt. Keeping my carpet cleaner
My carpets and tile are unbelievably clean.
Friendly,helpful, professional. Result is great!
The technician showed up on time which is always a positive trait in my book. He was personable and careful of our property and took the time to make sure we were satisfied in the areas cleaned. We would highly recommend your company to our friends and family. We are very satisfied with the end result of having our carpets cleaned. Thank you
I liked the Orange oil pre-treatment, it made our office smell good and I felt that it did a great job breaking up the oils and brightening the carpet.
Made sure we got quality service.
They do a great job and get the job done Quickly.
The carpets are very clean and drying time was minimal compared to other carpet services we have used. They were prompt in showing up when they said they would. Technician was very knowledgeable and courteous. Thanks!
Your representative was very polite, worked quickly and did a great job. I was very happy with the service. Thank you.
Mary G. Smith
The carpets look amazing and the tech was great! It's worth the $$!
No residue. Great technician. He gave us wonderful service.
I had the carpets cleaned in the basement apartment for the owners of the home. We had recently bought a condo and wanted to leave the apartment clean for the homeowners. I know they had been pleased with the work done before by Zerorez and so I made the appointment with them. Again, after the work was completed, the homeowner was very pleased with the results. She commented on how friendly the technician was, as well. I will have this company do my carpets in my new condo when the time comes.
Great service, very accomidating
The carpets look like new again!
I thought they man who provided the service did a very professional job and was very up front with everything he would be doing.
The prices seem really high. $244 for an hour's work? Wow.
Very pleased with the result and the technician was very professional and friendly.
How clean my yellow carpets become after they do their job!
I also liked my technition. He's quick and professional.
The tech worked very hard to get the grout clean but in doing so, the base boards have a green tint on them that I can't get off. It appears I will have to re-paint them.
The fluffer machine is the best. Very professional tech. Carpets look fantastic.
Quickness, very clean, and your workers are efficient. Used one on a qroupon that was not Zerorez for a rental apartment and I'm sorry I spent that money. I feel like I need to start over with Zerorez. They left a giant spot in the living room. How do you miss those? And their method is so different on very expensive carpet, I felt they were very and inefficient and didn't do the job. Nice and friendly, but didn't do the job. Doing it over on my house.
Good work
The cleaning is amazing! There is NO residue and it dries so quickly. The best part for me is the pet urine treatment. It is truly the best at getting the odor and stain out.
That it leaves zero rez :)
The technician did a great job in taking out the pet stains. He also suggested what to do if it happens again before having the carpets cleaned.
Roy did a great job. He got the carpet as clean as I hoped for and in time before we moved stuff in to the new home. There was a bit of a musty smell afterward, but I opened the windows to let it air out for a few days while we moved in and it went away.
Roy was very knowledgeable and excited about what he was doing. He talked about the technology so much that I had to ask him to just show me. I had an errand to run and felt comfortable enough leaving him alone and to lock up. Great guy. Great Job.
I like that there are no chemicals used which means no strong smell or residue. My carpets look very clean when finished. All staff has been very friendly and professional.
I like the fact that there is no residue. I moved into a new purchase and thought it was a great chance with no furniture around to get the carpets all done. Glad I did. Dog mishaps were taken care of and no more smell or grossness.
Prices are high
I like the way my carpets feel after cleaning. And they dry quickly. This time Angelo was training Eric and there are a few spots that seem to have been missed in the family room from the first visit. I had to have the cleaning done on two different days in order to move all the furniture from each of the rooms and I didn't see them until we moved the furniture out of the family room.