Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33504 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 26, 2016 — Rated 10 out of 10 by B.A. Zerorez Salt Lake City
What do you like about our products and services?

The technician was extremely professional and knowledgeable. I like not having residue on the carpet

Report a concern   September 26, 2016 — Rated 10 out of 10 by A.H. Zerorez Salt Lake City
What do you like about our products and services?

My carpet was SO clean after. We were about to replace the carpet because it was so dirty and the zerorez saved the xarpet.

Report a concern   September 26, 2016 — Rated 10 out of 10 by Katherine Dixon Zerorez Salt Lake City
What do you like about our products and services?

We always request the same technician for our company buildings, Jonah works so incredibly hard! He takes the time to do everything the right way. He is polite, friendly, hardworking and good at his job. We love zerorez and we won't go back to using any other carpet cleaning company.

Report a concern   September 26, 2016 — Rated 9 out of 10 by C.A. Zerorez Salt Lake City
What do you like about our products and services?

good communicators before and during the service.

Report a concern   September 26, 2016 — Rated 9 out of 10 by C.G. Zerorez Salt Lake City
What do you like about our products and services?

Friendly employees and great work done.

Report a concern   September 26, 2016 — Rated 9 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks great and most spots were removed. It dried quickly and I didn't have to vacuum.

Report a concern   September 26, 2016 — Rated 3 out of 10 by T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The workers were really nice and the rugs look great, but the carpet now has dark lines in it. The stain they worked on is darker and there is a smell left from the fumes that is causing headaches.

Report a concern   September 26, 2016 — Rated 10 out of 10 by G.A. Zerorez Salt Lake City
What do you like about our products and services?

excellent work, the employee showed up on time.

Report a concern   September 25, 2016 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

I like that my carpets don't stink when you're done.

Report a concern   September 25, 2016 — Rated 10 out of 10 by Susan White Zerorez Salt Lake City
What do you like about our products and services?

Excellent Service, Excellent job! Always completely satisfied.

Report a concern   September 25, 2016 — Rated 4 out of 10 by P.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Work with your scheduling people. They need to be honest about what time the carpet people are coming. I waisted 3 hours waiting while I could have been doing other things. I gave them my cell phone number, but they kept calling my house, so I did not want to leave and miss my appointment.
My 4:00 appointment turned into 5:30, and I had made it very clear that I needed to leave my house by 6. Carpet cleaning was done at 7:15 on a Friday night. Carpet person was very pleasant and did a very good job, but by then I was mad. I will probably not call you again.

Report a concern   September 25, 2016 — Rated 9 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Service never disappoints. The cleaning process is the best we have ever encountered. Other companies may be cheaper but you miss the best when you try to go for the bargains.

Report a concern   September 25, 2016 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

I like that the carpets dry quickly and Angelo is very careful.

Report a concern   September 25, 2016 — Rated 10 out of 10 by Vera Frazier Zerorez Salt Lake City
What do you like about our products and services?

Both my son and my self had a great experience with Zerorez. Our carpets were in dire need and they came out looking like new with out being sopping wet.
The technician was very friendly and helpful with last minute moving of furniture, I didn't have time to do. They also cleaned a tile floor and sealed it beautifully.
I am very happy with the service, and recommend them highly.

Report a concern   September 24, 2016 — Rated 9 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

The smell was pleasant and the carpets look great and are soft not crunchy feeling.

Report a concern   September 24, 2016 — Rated 10 out of 10 by D.L. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, informative tech.

Report a concern   September 24, 2016 — Rated 10 out of 10 by Shae Lee Zerorez Salt Lake City
What do you like about our products and services?

My very very dirty carpet is beautiful now! We thought we would have to replace it, but not after Isais put lots of work into it for us!!!

Report a concern   September 24, 2016 — Rated 10 out of 10 by K.F. Zerorez Salt Lake City
What do you like about our products and services?

There was no residue and my carpets got exceptionally clean.

Report a concern   September 24, 2016 — Rated 10 out of 10 by A.R. Zerorez Salt Lake City
What do you like about our products and services?

I thought my couch was too dirty to clean. But it looks really nice and I don't have to throw it away.

Report a concern   September 24, 2016 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

you come and get the job done...if not you come back and get it right

Report a concern   September 24, 2016 — Rated 10 out of 10 by Shelly Snarr Zerorez Salt Lake City
What do you like about our products and services?

The end product has always been better than other companies I used in the past and stays cleaner longer. I appreciate the polite staff and promptness.
I already recommend Zerorez to family and friends.
Thanks for doing a great job.

Report a concern   September 24, 2016 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

The young man that provided our service was on time for the appointment, courteous, and very much on-task in the work that he performed. The couch and love seat he cleaned were done perfectly and the carpets look beautiful. We could not be more pleased.

Report a concern   September 24, 2016 — Rated 10 out of 10 by Adrianne Erickson Zerorez Salt Lake City
What do you like about our products and services?

Everything! So far we have used carpet cleaning, pet urine carpet cleaning, air duct cleaning and tile and grout cleaning. The staff are usually quite knowledgeable and helpful. I was extremely impressed with the pet urine cleaning. I haven't been able to find a product that takes care of the smell as well as Zerorez does! I was also really impressed with Benjamin who came and did our tile and grout and air ducts. He was very knowledgeable and helpful and did an impressive job.

Report a concern   September 23, 2016 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

On time. Professional.

Report a concern   September 23, 2016 — Rated 9 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

Impressed with how clean they were able to get my carpets!

Report a concern   September 23, 2016 — Rated 6 out of 10 by L.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The carpet looks good. I was just super stressed out about the miscommunication over what time the cleaning would be. I was told to expect a window later in the afternoon.. I think it was 2-4. They called me before 12 saying they were on their way. When I'm paying to have my carpets cleaned, I want everything off the floor and I want furniture moved. I didn't have it all ready in time and felt like I didn't get it done the way I was wanting.

Report a concern   September 23, 2016 — Rated 9 out of 10 by L.K. Zerorez Salt Lake City
What do you like about our products and services?

I was happy with the results on my 12 year old, light carpet. Got out a lot of dirt! I liked how the worker was friendly and professional.

Report a concern   September 23, 2016 — Rated 10 out of 10 by Tom Harmon Zerorez Salt Lake City
What do you like about our products and services?

Our carpets dry quickly and stay clean longer. Eric was friendly, courteous, and knowledgeable. He did a great job on our carpets. We had a few spots on the carpet and he got rid of them. We're so pleased!

Report a concern   September 23, 2016 — Rated 10 out of 10 by P.W. Zerorez Salt Lake City
What do you like about our products and services?

Benjamin was very knowledgeable and helpful and did a great job. Professional attitude.

Report a concern   September 23, 2016 — Rated 10 out of 10 by P.N. Zerorez Salt Lake City
What do you like about our products and services?

I feel like my carpets are clean when they are finished. Also, they dry quickly.


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